Bentong Hotels with Wifi

We had a wonderful family vacation here! 🥰 The rooms were spacious and clean, the weather was cool and pleasant, and the surroundings were peaceful and green. The kids absolutely loved the facilities, especially the heated pool – it was fantastic! The staff were also incredibly friendly and helpful 👍. This is the perfect spot for a relaxing family getaway, highly recommended!

Overall very good and clean rooms. The soundproofing is not great. Breakfast is good. There is water machine to refill water. There are ample parking at the hotel, only thing was when late night the parking and parking lift lobby has all the lights switched off. This is not ideal and could be dangerous to guests.

My husband suggested this place for our 33rd marriage anniversary and I'm thankful that we came for our 4 nights stay here! We stayed at the Deluxe King Room. Firstly the immediate response with an official/personal email from the GM Mr Tony Teh acknowledging our booking and asking if we needed anything - this is exceptional and personal which gives us such warm feelings even before we started our stay! We forgot to notify in advance about our anniversary, yet upon check in, Mr Hykal who attended to us assured us that he would check about the matter. And just happened Ms Lynn who is the Public Relations in charge was at the Front Office received what I shared and she purposely made a special effort in making the special arrangements upon seeing my email reply to their GM. We chose the Sky Cafe to have our anniversary dinner - The special decorations done in the room (as a surprise to my husband) and the special table set-up for our dinner with a special discount for our anniversary dinner. On top of it the Chef Mr Phyo personally blessed us with his special-bake chocolate cake! The GM personally came up to the Sky Cafe to meet with us, such warmth and kindness! Upon arrival as we were lazy to go out, we ordered room service and the nasi goreng was super yummy! The daily breakfast is amazing - food is delicious (had the chance to chat with the Chef Shahrul), with different spreads throughout our four days. All the staff in the Breakfast place are exceptionally friendly, polite, helpful and always with smiles! These are the personnel that I managed to get their names - At the Front Office, Mr Hykal and Mr Sharul were the first who attended to us with the rest who were very helpful to our enquiries as well: Sofy, Najwa & Syirah. A special shout-out to the Housekeeping team under the leadership of Mr Hafis - who did such a great job in making such special decorations in the room! The Sky Cafe Team who served us during our anniversary dinner - Mr Azrael, Ms Fazlin and Chef Mr Phyo. And the Restaurant great team inside the kitchen and outside the restaurant area under the Manager (I can't recall his name) who were very attentive! Ohh, the night views of Genting Hilltop from the Rooftop Pool area - superb! Mr Tony Teh, you have a great asset - your Team is amazing! Thank you for making our 33rd anniversary a memorable one, and we are already considering coming back again!

The studio room is very comfy, nice and clean. The Antara link bridge is about 15 mins walking distance. Its not steep as there are escalators when going up. I don't mind to staying here and take grab go up genting. It's cheap. The room with a big balcony, you can dine outside if u wanna enjoy some fresh and cold air. It also has a kitchenette and washing machine with dryer. It about 15 restaurants below the building. Haidilao is going to open here soon. In overall, sure we will be staying here again. Note: from genting after 10pm is hard to get a grab downhill. The drivers already leave genting i believe. But it's still fine with a 15 min walk back.

My recent stay at the Genting SkyWorlds Hotel was a bit of a mixed bag. While there were certainly some positive aspects to the customer service, a few notable inconveniences and cleanliness issues held the experience back from being a great one. Here is a breakdown of our experience: Location & Accessibility  A Long Walk to the Room: Our room was located in the Valley Wing, which is quite a considerable distance from the main reception area. Navigating through the hotel with luggage after a long journey was exhausting, so be prepared for a bit of a trek.  Inconvenient Breakfast Setup: If you are expecting a quick stroll down to breakfast, be aware that the morning buffet is technically located in an entirely different building. It takes about a 10-minute walk just to get your morning coffee, which is slightly frustrating if you are traveling with family or want a slow, relaxing morning. Cleanliness & Room Condition  Initial Hygiene Concerns: Upon checking in, we were disappointed to find stray hairs both inside and on top of our pillowcases. This naturally made us question how thoroughly the room had been cleaned prior to our arrival.  Stained Toilet Seat: The bathroom also left a lot to be desired. There were noticeable stains on the toilet seat, which really detracted from the comfort of the room. A higher standard of deep cleaning is definitely needed here. Service & Housekeeping  Excellent Recovery: I have to give credit where it is due—when we raised the issue about the dirty pillowcases, the staff’s response was incredibly fast. They arrived promptly to change out the bedsheets and pillowcases, and their polite, efficient service was very much appreciated.  Missed Details by Housekeeping: While the daily housekeeping staff did a generally good job of tidying up the room, they lacked attention to detail. They completely forgot to provide or replenish basic room amenities, specifically leaving out the room slippers, facial tissues, and the bathroom floor mat. Final Verdict: Genting SkyWorlds Hotel has the potential to be a great stay, especially with their responsive customer service team. However, the sheer distance to the Valley Wing rooms, the inconvenient breakfast location, and the inconsistent attention to cleanliness and room amenities make it hard to fully recommend without caveats.

Location is good. Cleanliness still needs improvement. Toilet bowl cover was already spoiled when we checked in. Service was normal and amenities needs more like floor slippers, tissues and mirror. Overall still ok for price paid. Hope there will be more improvement in future.

The suite was good and spacious. It has balcony and the facility around that area is quite good. The view also nice. There is a few cafe to choose from, and retail outlet like The News and KK Mart outlet. There are basic room item provided such as iron and iron board, slippers, toothbrush, soap & Shampoo, kettle, coffee & tea, mugs, TV, safety box and hair dryer, but there is no mineral/drinking water, small fridge or microwave provided. However the check in is quite tricky as you may find the person arranging check in staying in the alley nearby The News outlet, there is no proper reception counter available. The customer service will not answer your call. They only reply via what's app so do not bother to call, you may get scolded by the lady who answered. This can be said as not a hotel service, so do not expect that kind of services from this provider. It is more like AirBnB style. However it was a nice stay just during the night i don't know why there is strange shouting and yelling and disturbing sound once in a while came out from nowhere. so it's quite disturbing my sleep a few time wake up in a shock hearing something unwelcoming sound. But if your ear is sound proof while sleeping i think it will not becoming a problem to you.

This is our first stay in ion delemen for 4D3N. The unit is very spacious and clean however we faced some difficulties as below. 1. Broken bedframe: One of the room bed is broken and we have reported to the reception immediately however no action was taken nor any updates was received. There are difficulties every time when we sleep on it as it is unstable. 2. Wifi connection: Throughout our stay, we unable to connect to hotel WiFi and no action was taken to rectify it. 3. Noisy door: There's a very annoying sound every time when we open or close the room door.

Fantastic! I absolutely loved it. Everything was so simple and straightforward. The self-check-in process was a breeze – no need to bother anyone. The customer service staff were also wonderful 😊. Nice and very good!

This was my first time staying here, and I was very unsatisfied with the experience. Check-in took an incredibly long time, and I had to wait quite a while. The customer service staff also seemed unfamiliar with the procedures and hotel information, which really impacted my overall experience. The bathroom in the room was extremely small, barely enough space for one person. The shower area was also surprisingly tiny, with very limited room to move around. Overall, the comfort of the accommodation was okay, the bed was decent. If you're planning to spend all your time gambling and not in the room, then it's absolutely fine.