Find 3-Star Hotels in Bentong

"Tras Mutiara Hotel Bentong offers exceptional value for money—it's spotless, well-located, and affordable. Its proximity to D’Apple Fried Chicken, Old Town White Coffee, Watson’s, Family Mart, Petronas, and an RM2 discount store makes it a great choice for quick layovers, family vacations, or business trips. With free parking and clean rooms, it's a solid option for those looking for convenience without breaking the bank. Overall, my experience was a bit disappointing. I had informed the staff a day prior that I would be checking out at 5:30 a.m., and I was told that the front desk operates 24 hours. However, when I went down in the morning, there was no one at the counter. I waited from 5:30 a.m. until 6:10 a.m., and there was still no staff available. During that time, I repeatedly called the number listed on their official website (+60 10-921 2677), but no one answered. At 6:10 a.m., I sent a WhatsApp message with my bank account details and left. The staff only replied around 6:30 a.m., and my deposit was immediately transferred to my account, which I appreciate. Still, I hope the management can improve their coordination and ensure that the front desk is staffed as promised, especially when guests have notified them in advance. Thank you."

"Though we went in July , there was no rush but still Check in was time taking . Hotel is attached to the adventure area, mall, sky avenue (cable car) . So no cabs are required to reach adventure park. Only the breakfast was not included so we had to search for good breakfast options. We took room in the 1st tower which did not had the valley view but the front view from our room was amazing , & we loved getting up in the morning with a view of moving gondolas ."

"The hygiene was acceptable. The location is quite good if you're driving. There's a Thai buffet right next door, and plenty of other restaurants nearby, which is very convenient. The room came with two complimentary bottles of mineral water."

"I booked 3d2n for family events, and the place was fully booked as it was school holiday and PH at the same time. Service staff were really nice and friendly, we felt immediately welcomed upon checked-in. The deposit has to be paid in cash ONLY upon check-in, so make sure you have some cash ready in your wallet. They provide buggy service to the hotel room, however many were broken so there’s only one operating so waiting time is prolonged but manageable. My kids love riding the buggy so that is also an attraction by itself. It’s cheaper to buy breakfast on Trip apps than at the receptionist. The location is very remote and food delivery apps will not deliver here. There’s also no lunch and dinner service available unless you book way ahead before coming. So for lunch and dinner time we have to go out, it has become very inconvenient as we planned to stay longer inside and enjoyed the facility than eating outside. The overall facilities are nice, it is a very spacious place where we could conduct a lot of activities for the kids, from swimming to badminton to indoor games and not to mention hike in the morning - mind you the hiking is not-beginner-level. However there are some challenges we faced during our stay. One of the rooms that we booked has water issue, at night the water just stopped flowing. And on the second night, there is an unfortunate power outage caused by faulty electrical equipment that resulted to about 6 hours of blackout in few rooms and also the clubhouse. It is understandable and commendable that they tried to fix the issue a quick as they can, and service staff on the ground handled the communication well by keeping us updated with the repair progress, and even accommodate us as best they could. However it is still very unpleasant experience to stay in the dark and also our program has to be cancelled due to this unfortunate event. Overall the kids enjoyed their stay here. And the staff are also very helpful. With the price we pay it is worth the stay and hope this place can improve further, especially when handling full house booking during peak season."

"We had a bad experience as the management made a wrong arrangement of room placement and they shifted my things out without letting me know or asking my permission to another room which was also occupied. Even had to wait for few hours for the customer to come back to allow me to take my bag. Huge havoc due to management was not polite and did not ask for permission."

"The room is spacious. But the toilet have that kind of smell that you know its not properly cleaned. There are even doodle marks on the mirrors. I usually sleep on 22c and yesterday 18c still feels average cold. Probably need maintainance. The breakfast selections was ok given the price is cheap. But as i was about to take the food suddenly a wasp fell off on the toaster oven before it flew on the wall next to it. Told the staff yet they didnt do anything about it. Anyone cound get bitten giving that the dining room wasnt that big. I give it 6/10 for the stay."

"CNY staycation at Erya by Suria Hotspring Bentong. This was my second stay. Hotel was full house and quite crowded. Breakfast was basic with 5 main options plus toast and cornflakes. Coffee, tea, milk and juice provided. Food just average. Room was clean but on the second day there was no hot water at all. Hot spring has two pools with different temperatures, both hot and comfortable. Overall, okay for a short stay."