Mountain View Hotels in Ashigarashimo District

"Not bad. I can see they are trying to make this property more known to international guests from different countries. Two dire problems: the food was extremely salty. With the exception of the Teppan dinner, all of the meals we had here had so much sodium content. Also, their food in general is not of high quality and tastes pretty much the same across all dishes. Please make improvements. And another thing I would highly recommend is that the manager lady learn English so that next time I visit this property and have to communicate in English and ask for some help, she doesn’t get sassy or mad at me for requesting another staff member who can speak English. I really needed some help with golf reservations and understandably it is not her business that we had to go golfing the next day. However, I didn’t realize it was such a rude thing to ask for another employee who could understand what I was saying when she couldn’t understand my requests specifically because of her lack of English proficiency. For this property to become popular with international guests, it would be a wholesome idea for the chief manager to learn to speak better English anyways. I guess she knew that she was being rude by hitting the desk because she came up to me and gave me her business card (without my asking and finally in a nice manner) when I merely asked a younger staff member if the angry lady was the manager. She must have known that she was giving me attitudes. When you are in the hospitality business, please don’t forget that guests are there to enjoy their trip—savoring each moment—not to feel uncomfortable or be bothered by staff’s attitudes."

"The hotel itself is not bad - beds are comfortable and large, and the dinner is okay, but nothing too special. This hotel overwhelmingly caters to families, which is evident when staying there: there are many children, and a lot of the amenities cater to them as well. For example the sauna is not very hot and there’s a lot of candies in the free snack bar. I wish the hotel was better at communicating / marketing this on their website, as I’m not the intended audience and it’s very expensive for a mediocre experience. As well, the breakfast timing is questionable - only available from 7am - 8:30am, along with a 10am checkout time this is quite an early start and not very relaxing."

"This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable."

"Fabulous place and perfect Japanese style hospitality. Great amenities, delicious food, friendly and helpful staffs - can't ask for more for a great holiday in Hakone."

"A lovely ryokan-style stay in Hakone A very good ryokan-style hotel offering great value for money and an excellent opportunity to experience an onsen in its natural setting. The kaiseki-style dinner was rich and beautifully presented, with plenty to taste and enjoy. Breakfast was equally generous – make sure you’re ready for it, as we were still full from the previous evening! Sleeping on futons was surprisingly comfortable, and the room’s opening window with a small terrace overlooking the garden was fantastic. We had to change rooms during our stay, and the staff were exceptionally helpful, taking every step to ensure we were happy. And we truly were – thank you, arigatou gozaimasu! Enjoy your stay!"

"This ryokan has a very traditional Japanese feel. It's clean, and the hot springs are excellent. I highly recommend it to anyone visiting Hakone. It's suitable for couples, families with children, or even larger family groups, and it's definitely worth the money."

"The hotel is a classic Japanese hotel with large rooms. We booked a shared bath, but the room still had a toilet, just not a bathroom. Our breakfast plan included breakfast and dinner, and the breakfast options were Japanese and Western, with minimal difference: the Japanese option came with rice, while the Western option was a pancake-like toast. The dinner was quite large, and the children's meal was the same size as the adult portion. Shoes are not allowed in the hotel; you need to change into slippers in the lobby and leave your shoes at the designated check-in counter. The large public baths also have onsen (hot springs), and they were rarely crowded at night. Restaurants require reservations, so check in early to reserve them."

"AMAZING hotel. We booked two nights here towards the end of our two weeks trip and it was the best decision ever! Hotel was very clean and cozy. Staff were very attentive and kind. We could only book this room as this was the only available room at the time of my booking. I'd preferred a different room. But to my surprise I LOVED the room. The view of the mountain and autumn leaves were amazing. Even my husband who couldn't care less about nature and view in general fell in love. He soaked in the hot spring tub 3 times an hour for several hours! We both loved it. We could grab a dvd in the lobby to watch. I grabbed harry potter second and third movies to watch. How relaxing. Dinner and breakfast were delicious! And shuttle service to Kowakidani train station were a huge convenience! Would love to come back and book a different type of room in the future!"

"🏔️✨【Hakone Indigo Hotel: A Dreamlike Mountain Retreat】 This was my first stay at Hakone Gōra Indigo, and I was truly rejuvenated by the ambiance. The hotel is nestled in a hot spring resort surrounded by mountains; opening the window reveals layers of greenery and distant clouds and mist, as beautiful as a painting. The room design is modern yet elegantly Japanese, and the open-air onsen was fantastic. The spring water was smooth and comforting, instantly washing away a day's fatigue. Breakfast was also incredibly impressive, using fresh local ingredients; you could feel the attention to detail even in the bread and juice. The staff were friendly and attentive, with every greeting feeling warm, making you feel right at home. The overall experience exceeded expectations, and it's worth revisiting, whether you're a couple, a family, or a solo traveler. 💛 The only thing worth mentioning is that the in-room onsen water seemed to be completely diluted; you could even call it a 'fake' onsen. It lacked the typical onsen smell and was essentially just hot water."

"What an incredible experience and getaway. Such special, humble and warming people that went above and beyond in every way. The amount of extra little touches are countless. The onsen was a delight and rooms so large and relaxing. Coffee was brilliant and selection of desserts a delight too if you want to treat yourself. Just wonderful!"