With a stay at Rydges World Square, you'll be centrally located in Sydney, steps from World Square Shopping Centre and within a 5-minute walk of Hyde Park. This 4.5-star hotel is 0.7 mi (1.1 km) from Queen Victoria Building and 1.3 mi (2 km) from Central Park.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting (surcharge). This hotel also features shopping on site, a television in a common area, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Sydney? This hotel has facilities measuring 10764 square feet (1000 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 458 guestrooms featuring refrigerators and minibars. Your Select Comfort bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
"On the first day, I booked a double room, and on the second day, I booked a quadruple room.
On the second day, I realized that I had left an item in the double room, so I went to the front desk to ask whether it had been found.
Due to some communication difficulties, we decided to use a translation app to communicate.
The female staff member who initially assisted me was very kind, patient, and professional, and the communication was going well.
However, a male staff member suddenly joined the conversation and asked again about my situation in English. He then stated that he could not understand my English, which was confusing, as the female staff member clearly understood me without any issue.
In front of me, he said to his colleague,
“Guys, we are speaking English,” which was clearly directed at me and made me feel uncomfortable.
He then continued speaking in what he considered “fluent” English, repeatedly telling me that my item had not been found.
At that moment, I simply wanted to confirm whether I should return to the front desk the next day to check again.
Unfortunately, the male staff member responded with an extremely impatient and unfriendly tone, which made me feel disrespected and uncomfortable.
This hotel is located in the city center, and I assume it receives many international guests whose first language is not English. I would like to ask whether this is the standard service attitude provided to all non-native English speakers.
If your hotel does not welcome guests who are not native English speakers, please clearly state this on booking platforms.
Additionally, please do not claim that the front desk provides multilingual service, as no such service was actually provided during this experience."