With a stay at RIHGA Royal Hotel Kyoto, you'll be centrally located in Kyoto, within a 10-minute walk of Kyoto Aquarium and Kyoto Tower. This hotel is 0.9 mi (1.4 km) from Kyoto Railway Museum and 1.8 mi (2.8 km) from Nishiki Market. Enjoy recreational amenities such as an indoor pool and a fitness center. Indoor Swimming Pool and Fitness Gym will be temporarily closed for regularly scheduled cleaning and maintenance during June 2-5, 2025. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Enjoy French cuisine at Top of Kyoto, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 489 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
"My experience at Rhiga Royal Hotel was deeply disappointing. At hotels, I encountered many staffs (almost all) who appeared indifferent, cold, and emotionally detached. There were no smiles, no warmth, and no sense of welcome—only rigid, mechanical interactions. Despite paying a high price for accommodation, I felt like an inconvenience rather than a valued guest.
Japan was once famous worldwide for its exceptional service culture and gracious hospitality. Based on my recent experience, that reputation no longer holds true. What remains is efficiency without kindness, politeness without sincerity, and service stripped of human warmth.
This was not just disappointing—it was disheartening.
The hotel appears to be quite old and poorly maintained. The condition of the room shows clear signs of long-term wear and neglect. As shown in the photo, the door frame and lock area are visibly damaged, with peeling paint, cracked surfaces, and poorly repaired sections. This is not a minor cosmetic issue but a sign of aging infrastructure that has not been properly renovated. The overall atmosphere feels tired and neglected, and the property would greatly benefit from serious renovation and refurbishment."