Spa Hotels in Kyoto

"Love the hotel room and location! However, when we arrived, we were asked to pay an extra 34,200 yen for the room. We were told that our booking through Trip.com was for 1 guest only despite the room, a Comfort Tatami Twin Room with Terrace, being equipped with 2 single bedrooms. We had paid slightly above 80,000 yen for 4 nights of stay at the hotel, so the extra charge of 32,600 yen (34,000 - 1,600 room tax) was excessive. The extra change made our average room rate per night more than 1.5 times the rates they were advertising on *********** during our stay for the same room type. Since our booking is no longer refundable when we checked in, we had no choice but to pay the extra charge."

"First off, the hotel's location is fantastic. There's a bus stop nearby with direct routes, plus a convenience store. I really enjoyed the hotel's large public bath; it was so relaxing to soak in the hot spring after walking 10,000-20,000 steps every day. The hotel is also very thoughtful – they provide fresh pajamas daily, and the room size is quite good. The front desk staff were very friendly and helpful. On the day we checked out, we even stored our luggage for a while before heading back. All in all, for this price during the off-season, it was an excellent value for money."

"The lobby makes a strong first impression with its tasteful, contemporary design—very much in line with what seasoned travelers appreciate after a long journey. Location-wise, the hotel is a solid choice. Being close to the train station and surrounded by local food options made getting around and finding good meals effortless. That said, the 5pm check-in time is noticeably later than usual and can be inconvenient if you arrive early. I passed the time at the restaurant and bar next to the lobby, taking advantage of their Happy Hour, which helped. A nice touch was the self-service luggage storage area—practical and traveler-friendly. I stayed in a corner room. The room itself was fine: clean, functional, and simple, as expected of many Japanese hotels. The view, however, was unremarkable. I also tried the public bath. It was reasonably sized and, thankfully, not too crowded during my visit, making it a relaxing experience. Service was a bit cool at first, though it improved as the stay went on. Overall, I would consider returning, especially when traveling as a couple."

"The room was relatively spacious, and the furniture showed a bit of wear and tear, which I guess is just from age. What really annoyed me was the slightly plump young lady at the front desk who checked me in. There was absolutely no verbal communication throughout the whole process; she just used gestures to show me where to scan my passport or pointed to text for me to read, leaving me to guess what she meant. At first, I thought the hotel might be employing people with disabilities to get tax breaks, but then I realized she could nod or shake her head in response to my questions, proving at least her hearing was fine. Still, I'd suggest the hotel assigns staff who can communicate verbally to front desk duties. It would definitely improve the guest experience. After all, people are tired from traveling all day and don't want to play guessing games."

"I loved this place! It was right in front of the metro station, so it wasn't hard to get to at all. It had two different thermal baths, and there was no one there at night. They gave us a yukata to wear when we left the onsen or for sleeping, and it was very comfortable. There's a free coffee and hot chocolate machine that's really good. The breakfast the next day was delicious, and I left very satisfied. After we checked out, they stored our luggage for us, charging ¥300 per bag. It's a good option because the lockers at the station fill up, and storing luggage elsewhere is very expensive."

"So I want to start but saying this hotel is considered luxury and in the pricier side for Kyoto walking distance to Gion. Our room was big and the bed comfy. Hotel decor is stunning and the staff are nice. I liked the 12pm checkout which I really think should be compulsory. And the pajamas and robes were lovely. Complimentary coffee and snacks every day as a nice touch. We did not have breakfast as it was very expensive in comparison to other places in the area plus we wanted to explore The only problem I had with this hotel was the price we paid to have 1 very small bag of underwear, socks and few t shirts washed and dried. Considering most hotels offer a laundry room inside their hotel, we thought this would be the case when reception said housekeeping take washing by 8am every morning. We did not expect this service to be free but it was £75.00 ( approx 16,000 yen) Our laundry bag was 100% missing the pricing sheet. So i was so shocked by this. Japan does not take too well to complaints so I swallowed the cost due to misunderstanding. So unless you want s huge bill. Take laundry elsewhere!!! I would stay again as like the quietness of this hotel and it has a beautiful ambience. You can also cross the bridge to the river restaurants very easily too. Kyoto is simply stunning and this hotel ticks lots of boxes ."

"This is a great option if you want a budget option that is still reasonably comfortable and clean. You get a physical key as the room key and there and then you know that it is a dated hotel. And that also means anyone can access the hotel room floors, and thankfully, there was no security issues throughout our stay. Besides that, the hotel room amenities are acceptable and we enjoyed using the bathroom supplies very much. We booked the Large Twin Room which also means our bath area and toilet are in separate rooms, which is great. The bathroom has the traditional bath house concept with the stool and low mirror, which made our bath time fun for the kids and interesting for adults. We like that fresh towels were provided daily even if we put the Do Not Disturb sign on the door knob. Housekeeping would leave the items in a plastic bag outside your door, including bottles of mineral water. Yes, bottled water is provided for free here, which is perfect. The hotel staff were very friendly. Lifts were spacious and worked perfectly. There were no bugs in the room. Our non-smoking room also smelled fine - no odd or bad smell/odour. The location is also easy for taxi drivers to find. There's also a Family Mart and 7-11 less than 5 minutes away. While you're there, check out Yakinikukotora, just 5 minutes away - a great place to go for dinners and suppers; I believe they close at 3am. All in all, it was a pleasant stay."

"The hotel location is excellent. Near to Nishiki market and subway. The service from staff excellent. The amenities like Iconic Lounge, public bath and breakfast was superb for us. We love the cakes served from Iconic Lounge and also the cocktails with alcohol. Will be back next time."