JB Paradigm Mall by RR JBcity is a recently renovated apartment in Johor Bahru where guests can make the most of its fitness center and garden. This property offers a pool with a view, free Wifi, and free private parking. The accommodation provides an elevator and full-day security for guests.
At the apartment complex, all units include air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, and a private bathroom with a hair dryer, a walk-in shower, and free toiletries. A microwave, a fridge, and stovetop are also featured, as well as a kettle. At the apartment complex, the units have bed linen and towels.
You can play table tennis at the apartment. A children's playground is also available for guests at JB Paradigm Mall by RR JBcity.
Singapore Zoo is 13 miles from the accommodation, while Night Safari is 13 miles away. Senai International Airport is 10 miles from the property.
"The unit itself is nice but the management do not give customers a good vibe. Everything was wrong from start of checked in. Before checking in I already informed management that I am riding a motorbike. The instructions given to me was to park at level 5. Upon reaching the mall to collect keys. The guards do not allow me to go level 5, no bike is allowed. Told me to go park in the basement but did not tell me that I need to collect a bike card to scan in at the basement carpark for bike. After quite sometime asking around, one of the guard told me to get a bike card from the reception.
Next when reached the unit. There is a metal gate. But I was given a key card for the lift and a sensor for the main door. No key for the gate. When texted the management. Itâs replied by AI. So I need to take a lift to UG level and see the reception again. I was told there is a manual latch behind the gate. All these troubles could be solved if proper instructions were given to me. I came down from Ipoh, a long ride down and still need to go around finding out how to get into the unit.
Upon entering the unit, looks beautiful at first. Then when want to have a shower, there is not a single hook or rack for bath towel. So I have to text again. I was told to hang towel on the curtain rod. But there was no curtain rod. The only rod I saw was a metal rod sticking inside a plastic pail. So texted again and show photo. The reply was hang my towel on the door lock. First time I heard of this. So I went to take my towel. It was a dirty towel with black stained. Send photo to reception. Nothing was done, not even an exchange of towel. Is just silenceâŠ.
After shower wanted to get some water to drink. It was a water dispenser that is not dispensing. So went down to the supermarket to buy a bottle of mineral water.
The only plus point of this place is joined to a mall. Thatâs about it. I have never rated any hotel or apartment so low before. This is my first and I hope it will be my last."