Hotels with Parking in Honolulu

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort

Unfortunately, due to a typhoon, we experienced a power outage, and the elevators were out of service on our check-out day, which was quite difficult. We happened to run into a staff member who let us use the emergency elevator, but there were a lot of people, so getting on was tough. However, the male staff member who guided us was very kind and considerate, thinking it would be hard for us to use the stairs with a child, which was a huge help. I'm very grateful to all the staff for their kindness.

We arrived late and it had been raining hard all night...when we entered the lady at the front desk had a huge smile and was so nice & helpful. When we went to the breakfast in the morning it was amazing. Fresh fruits, different milk/creamers for my coffee and the hot eggs and sausage were delicious! I chose this hotel because of the shuttle & breakfast but were pleasantly surprised with the kindness & the space. When we opened the curtains I was shocked to see that we were next to the freeway. We couldn't hear any cars. All around, great place!

I stayed here on both my arrival and departure days, which was super convenient. You can rent a car directly at the front desk, but you need to book in advance. They're often fully booked for same-day rentals!

Overall, I'm very satisfied! The room was spacious and bright, the facilities were new, and the hygiene was excellent. The view was amazing! Ala Moana Center is just a 5-minute walk away, offering plenty of shopping and dining options. A stroll along the beach at the waterfront park was also very pleasant. All the staff were nice, until check-out day when a rather overweight female employee provided terrible service. During peak hours, there was only one staff member, so I had to queue. When I saw her arrive, I politely asked if there was a quick check-out option. She responded very impatiently with, ”Just wait,” without a single polite word and maintained a scowl throughout! She's the reason why I'm deducting points for service.

I highly recommend this hotel. Considering the price, I was extremely satisfied with everything except the age of the building. I stayed here for several consecutive nights on a business trip, and the front desk staff were always friendly and welcoming. Although the rooms are a bit dated, they were very clean, and the housekeeping service—including bed-making and towel replacement—was impeccable. My stay was comfortable every single day. For this price, the location and level of hospitality were outstanding. I was genuinely impressed. There was complimentary coffee available at the front desk, and although the smoking area was nearby, there was absolutely no smell in the hotel. As a smoker, I really appreciated that. The room came with four soft pillows, and the shower worked perfectly fine. There were also plenty of souvenirs available, which made me wonder how they can offer all of this at such a reasonable price. Now for a little rant. I accidentally packed a jar of jam that the hotel staff had kindly given me in my carry-on luggage at the airport. A particularly unpleasant security officer confiscated it, saying that gel-like substances were not allowed. All I can do is hope that person didn’t end up helping themselves to it. The hotel was flawless. My only grievance is with the guy at the airport security checkpoint. I would absolutely love to stay here again on my next business trip.

The original facilities such as the building and elevators are old. It seems to have been partially renovated, so it's not that inconvenient. The front desk only speaks English, but they were polite and helpful when we communicated our needs. The cleaning staff are also very kind.

It was perfect for solo travel and offered great value for money! It had all the essentials, and I didn't experience any inconvenience. The room was clean and comfortable!

The front desk staff was very kind and I was grateful. It was about a 15-minute taxi ride from the airport. It was around 11pm, so it was about $66 including the late-night fare. During the day, it was about $50.