Hotels in Jing'an District/West Nanjing Road, Shanghai

Originally booked a king size room but found it too small as not much space to open our luggages. We decided to top-up S$130/4N to upgrade to their suite room. It’s much spacious with a bathtub, separate toilet and standing shower. Hotel environment is very zen style, feels very comfortable and relax. Breakfast is buffet style with very little options. Everyday is the same 😅 There’s a self-service Landry room with 2 washer and 2 dryers. We didn’t have to wait to use the machines during our stay which is a plus 😊 There’s a parcel collection area juz outside the lobby reception. There’s a welcome combo meal set for every room booked. The meal set looks very appealing but taste is juz average. Location is not very near to mrt. About 7mins walk to Changping station and 12mins walk to Jing’an station and temple. Overall is a nice and comfy stay but location is not exactly ideal.

My friends and I have been coming here on repeat for 6 years. We love it at Yitel Premium on West Nanjing road. Nice beds, friendly staff, an unmatched location and very reasonably priced. Always recommend this hotel. So many amazing memories.

After comparing many hotels for my trip to Shanghai, I ultimately chose this one, and it proved to be an excellent decision! 👍 While the room facilities aren't brand new, the overall experience was still great, and it doesn't feel dated at all. The hotel's location is also superb, right near Exit 3 of Jing'an Temple Station, making it incredibly convenient to get to various attractions. The view from the room window was beautiful, and the kids were very comfortable and happy! I'll definitely choose this hotel again on my next visit to Shanghai! It offers fantastic value for money compared to other hotels!

This stay exceeded my expectations, absolutely five stars! The front desk staff were gentle and polite, and the check-in and check-out process was very quick. They also thoughtfully provided information about local attractions and dining spots. The room was spotlessly clean, the bathroom had a great wet/dry separation, and there was plenty of hot water. The mattress was just right, not too soft and not too firm, and the soundproofing was excellent, ensuring a very peaceful night's sleep. The location is very convenient for getting around, and overall, it offers fantastic value for money. I'll definitely choose this hotel again on my next visit.

This is still my top choice for an evening show near Jing'an Temple Metro Station, which makes it super convenient for daytime activities too. Check-in was quick, and a welcome fruit platter was delivered to my room shortly after. The shower pressure was great, and the hot water at the sink came on instantly. There were hooks on both sides of the wall in the washroom area, which was really handy for towels, bath sheets, and clothes. I absolutely devoured two servings each of the chocolate croissants and oatmeal at breakfast – please seriously keep up this food quality! (laughs) If I had to nitpick: the hairdryer wasn't great, and the charging port by the desk tended to come loose easily.

As soon as we got out of the car, someone immediately came out to help us with our luggage and check us in. The lobby was comfortable, and my two kids enjoyed playing on the arcade machine. Even though the foosball table wasn't there, they actively tried to find a solution for us. The breakfast was also good, and the laundry room was conveniently close, so we were able to wash all our clothes from the past few days. A big thanks to the auntie who helped us, she was really great! The two 1.5-meter double beds are perfect for girlfriends traveling with kids. They even contacted us proactively to mail back some clothes we left behind for the little one.

Staffs were friendly even to non-Chinese speaker like me. Location is superb, just walking distance to the metro station. The hotel entrance may not be that noticeable considering I spent quite some time looking for it the moment I stepped out of the metro. Eateries are easily available the moment you step out of the hotel. Just walk for about 5mins along the West Nanjing Road and you can see the spectacular Louis Vuitton ship and the Starbucks Reserve Roastery. I will definitely go back to this hotel again next time if I have the chance to visit Shanghai again.

Found a hotel with amazing value for money! The location is in a bustling area with a subway entrance right downstairs, making transportation super convenient. There are so many restaurants nearby that I didn't even know which one to choose. The room was very spacious, and the view from the window was expansive. The bedding was so comfortable; I fell asleep as soon as my head hit the pillow. The bathroom had a separate wet and dry area, and the hot water pressure was incredibly strong – if you're light, remember you can turn it down a bit. The hotel's breakfast buffet was very rich and served until 10 AM. The front desk staff, Xiao Chen and Xiao Xu, were so enthusiastic! They helped me arrange my room, and even kept my forgotten items at the front desk for me. Thumbs up! There's also a large underground parking lot with plenty of empty spaces. I'll definitely book here again next time.

The location is great, close to everything. They upgraded me to a king-size bed, which was a nice touch. The hotel has a minimalist style and the cleanliness is acceptable. All the staff members were very friendly. This was my first stay at Atour, and the biggest impression was the excellent bedding. The pillows were comfortable and the duvet was silent, which is so important for light sleepers. I would definitely stay here again if I have the chance.

Stayed at Kunlun Jing’an Hotel: the location was convenient, with easy access to nearby food, transport and places to explore. The room was clean, comfortable and well kept, which made the stay restful after a day out. I came to Shanghai after staying at a four-star hotel in Hangzhou, and unfortunately, I found the service at Kunlun Jing’an Hotel lacking in comparison. My pregnant wife and I arrived at 5pm with one large luggage and hand-carry bags, but there was no doorman around to help us unload from the cab or bring our luggage into the hotel. There was also a male staff member standing on the steps (in the picture), but he did not offer to assist. For a hotel presented as five-star, this was quite surprising. When I mentioned it during check-in, the response was simply that the staff were probably too busy. There were also small service details that felt inconvenient. For example, umbrellas require a RMB 100 deposit if borrowed from the concierge, as they expect guests to use the umbrellas from the room wardrobe instead. Personally, I would rather not bring a wet umbrella back into the room to dry, so this arrangement felt less guest-friendly than expected. Food delivery was another area that could be improved. It would be much better if the hotel had a delivery robot to send ******* orders directly to the room, instead of guests having to go downstairs to collect from the ******* locker. The 4 star hotel in Hangzhou had one. The hotel itself was generally comfortable, but overall the service experience did not match what I expected from a so-called five-star hotel in Shanghai. 入住上海静安昆仑大酒店：酒店位置便利，附近有不少餐饮选择，交通也方便，去周边景点和地方都比较容易。房间干净、舒适，也维护得不错，外出一整天后回来休息还是挺舒服的。 我是从杭州来到上海的，在此之前住的是杭州一家四星级酒店。很遗憾的是，相比之下，我觉得上海静安昆仑大酒店的服务反而显得不足。 我和怀孕的妻子是在下午5点抵达酒店的，当时我们有一个大行李箱和一些随身行李，但门口并没有门童帮忙从出租车上卸行李，也没有协助把行李带进酒店。当时台阶上也站着一位男性工作人员 (照片里），但他也没有主动提供帮助。对于一家号称五星级的酒店来说，这一点让我感到相当惊讶。入住时我向前台反映了这个情况，对方的回应只是说工作人员可能太忙了。 另外，一些服务细节也让人觉得不太方便。例如，如果要向礼宾部借雨伞，需要支付人民币100元押金，因为酒店更希望客人使用房间衣柜里的雨伞。对我来说，我并不想把湿雨伞带回房间里晾干，所以这样的安排感觉并不够贴心，也没有达到我对这个级别酒店的期待。 外卖配送方面也还有改进空间。如果酒店能配备送餐机器人，把美团外卖直接送到房门口，会方便很多，而不是让客人下楼到美团柜自行领。取杭州那家四星级酒店就有一台。 酒店本身整体来说还是舒适的，但总体服务体验并没有达到我对上海一家所谓五星级酒店的期待。