Spa Hotels in Chengdu

"Our stay was absolutely amazing! From the thoughtful welcome when we walked in, to the spotlessly clean room, every detail showed how much care was put in. The bedding was so soft and comfortable, the bathroom was clean and odor-free, and all the amenities were complete and worked perfectly. The butler service staff were incredibly warm and attentive, always there when we needed something but also knew when to give us space. The whole experience was fantastic, and the value for money is unbeatable. We'll definitely be back!"

"I didn't get a chance to take photos of the room, but it looks exactly like the pictures online. The quality at Hanting is consistently good, and the service was excellent. They even prepared a breakfast pack for me when I left early for Sanxingdui, and at check-out, they gave me a cute little panda souvenir and a thoughtful hot drink. The front desk staff, both the gentleman and the lady, were so kind and helped me with my luggage, which I really appreciated. I also love Hanting's breakfast; it has a great variety. The hotel's location is perfect, right next to the subway station, making it super convenient to get anywhere. It's only a 10-minute walk to the Provincial Sports Center if you're going to a game. I'll definitely book this hotel again on my next trip to Chengdu."

"Having been thoroughly impressed by the food and service at the Horizon Club of Shangri-La Hotel on my last visit, I didn't hesitate to choose Shangri-La Chengdu again for this trip. Firstly, a big thank you to Ms. Lu, who was previously the Horizon Club manager and has now been promoted to Front Office Manager. Her warmth and helpfulness in securing a satisfactory room for us, along with complimentary fruit and local Sichuan snacks, and arranging a late check-out, set a wonderful tone for our entire journey. Strategically located near Jiuyan Bridge and the famous Lan Kwai Fong bar street, the hotel boasts a vibrant atmosphere and unbeatable night views. However, it's a bit of a distance from the nearest metro station. The Horizon Club's 'Happy Hour' offerings are incredibly diverse and plentiful, almost like a mini-buffet, with the cakes and desserts being particularly delightful. On the other hand, breakfast was relatively simple with fewer options. My beloved handmade steamed buns weren't as tasty as before, and they felt cold, possibly having sat out for too long, which affected the texture. I'm not sure why the brown sugar glutinous rice cakes (hongtang ciba) were soft throughout, lacking their usual crispy exterior. The Eggs Benedict were inconsistent; on the second morning, the egg was overcooked with no runny yolk, just a solid egg yolk, and the accompanying bread was unappetizing. Furthermore, the egg tarts were cold and not kept under a heat lamp, and the bread station seemed to lack even basic items like muffins, which felt a bit perfunctory. Restaurant management might need some improvement; during breakfast, I noticed a whole stack of plates still had water marks, indicating they hadn't been dried properly. Nevertheless, the service staff at the Horizon Club were excellent – friendly, courteous, quick to clear dishes, attentive to guests' needs, and particularly Ms. Liu Chun, the current Horizon Club manager, who was constantly busy, very dedicated and responsible. I also checked out the coffee shop on the ground floor. While the selection of dishes was indeed more extensive, it was also very crowded and noisy. The staff member who greeted us was still very enthusiastic despite knowing we were just looking around, though some other staff members appeared cold and unresponsive. Room service was excellent – very responsive and quick to fulfill requests. When they learned we needed to air out clothes, they thoughtfully brought a drying rack, which was a very considerate touch! Room maintenance was also good, with an automatic toilet and a Dyson hairdryer. The gym isn't open 24 hours; it closes after 11 PM, and guests cannot access it with their room cards after hours, which felt a bit restrictive for those wanting to work out later. In summary, this stay brought both joy and disappointment. I hope the hotel continues to improve and enhance its services, ensuring its long-term success and continued excellence."

"Our butler, Becky, provided incredibly thoughtful service. She communicated with us in advance about the room type arrangements, and her attention to detail was really heartwarming. We had a very satisfying stay! [happy]"

"Nora at the front desk was incredibly efficient and friendly during both check-in and check-out. She patiently answered all my questions and even gave great recommendations for local restaurants. The robot delivery service for takeaways was also a fantastic touch. Overall, my experience was superb. The room itself was incredibly spacious with brand new five-star decor, and the smart home controls made everything super convenient. The bedding was incredibly soft and comfortable, and the bathroom had excellent wet/dry separation. The cleanliness was absolutely top-notch. With views of either the lake or city from the window, the scenery was amazing. Plus, the thoughtful welcome fruit was a lovely detail – the attention to detail here is truly exceptional."

"From the moment I stepped out of the car, the concierge expertly took my luggage and confirmed my reservation by name. Assistant Lobby Manager Xiao Liu completed the entire check-in process in just three minutes, and even the welcome tea was served at the perfect temperature. My personal butler, Xiao Li, was available online throughout my stay and responded promptly. The elevator also went directly to my room floor without needing a key card – this seamless efficiency instantly put a weary traveler at ease."

"Staying here was such a pleasant surprise! The room was fully equipped, and the bathroom was incredibly comfortable. The luxurious yet understated ambiance was bright and elegant. The staff were attentive throughout my stay, responding instantly to any requests, which made for a fantastic experience! It's also super close to Chengdu East Railway Station, with a direct underground passage from the hotel to the station, making it easy to explore the surrounding areas!"

"I booked the nearest hotel when I came to Wenshu Monastery to worship Buddha. Before booking, I was a bit worried about the environment and the room after reading some reviews. However, after checking in, I found my worries were unnecessary. Although the room is in an old building, the details inside still show thoughtfulness. The air conditioning was already turned up warm when I entered, the bedding was clean and tidy, and the pillows were high-pressure elastic pillows (this is very important!). The toilet even had disposable seat covers. The room's arrangement made me feel at ease as soon as I walked in. Finding such a peaceful place so close to Wenshu Monastery, I'll definitely be back next time!"

"The hotel is centrally located, making it extremely convenient to get around. From the moment I arrived, the staff were exceptionally warm and attentive, greeting me at every step of the check-in process. The rooms are spacious, comfortable, and beautifully maintained. What truly set this stay apart was the thoughtful personal touch. Abin from Guest Relations (I believe his Chinese name is Li Kai) left me a handwritten note along with a small gift, which was a very pleasant and meaningful surprise. The housekeeping staff also wrote a kind note for me—unfortunately, I was unable to recognize his name from the note, but the gesture itself was deeply appreciated. These small yet sincere acts made me feel genuinely warm, special, and truly welcomed. This level of care reflects the high standards and heartfelt hospitality that The Ritz-Carlton is known for."

"I was really satisfied with this trip. There are so many places to visit in Chengdu, but what made it truly comfortable was choosing the right hotel. My stay was incredibly pleasant, the bedding was very comfortable, and the breakfast was excellent. The front desk staff were all very warm and attentive. I was completely satisfied with this whole trip! 👍"