Spa Hotels in Xi'an

"This is an interesting hotel within the Renmin Square precinct. It is not actually a 'people's square' in the conventional sense but an official precinct of grand sandstone and marble buildings erected in 1957. The buildings are majestic but the interiors are a little dated and tired. Our rooms were well furnished with very comfortable beds, well-functioning heating, air conditioning and bathrooms. Reception staff were very friendly and helpful, and assisted us with tourist information and transport. Breakfasts were good with a reasonable variety of dishes. Rooms were suitable serviced each day. I liked the quiet atmosphere of this hotel, its landscaped surroundings, and its close proximity to the CBD. It took us 20 minutes to walk to the Bell Tower and 30 minutes to the ancient city wall. Some of the staff spoke fluent English which was very helpful. We would definitely stay here again."

"I paid an extra 400 RMB to upgrade to a suite, which not only included breakfast for three and a complimentary non-alcoholic mini-bar, but also more than doubled the size of the room. The butler confidently said I'd be very happy with it, and he was right. I was excited from the moment I walked in – it was absolutely perfect. The huge balcony offered a panoramic view of Qujiang Pond, and even though I don't usually enjoy baths, the oversized bathtub made me want to take one. The amenities were also a step up, with wooden-handled toothbrushes and shaving foam, which weren't available in the standard rooms. Before heading back to the room in the evening, I could go to the first-floor bar for a couple of complimentary cocktails, and upon returning, I found some complimentary snacks. The next day's breakfast was incredibly rich, with a wide variety of local Xi'an delicacies all in one place. I heard the pool and gym are also superb, but I didn't have time to experience them. Overall, I'll definitely choose this place first on my next visit to Xi'an. Oh, and there's an 'urgent' button on the phone, and the service response was prompt – kudos to them!"

"This is a famous hotel in Xi'an, historically known for catering to international guests. The facilities are excellent, and the rooms are spotlessly clean. The beautiful surroundings, with their lush greenery, made for a pleasant stroll with our child. The service staff are highly attentive and professional. A special shout-out to the duty manager on Friday; she was absolutely amazing. She not only resolved our problem and eased our worries but also upgraded us to a suite. Her patience with guests was remarkable. We'll definitely be staying here again on our next trip."

"The standard is Hilton’s so overall very good. Some staff speaks English, which was handy, and overall the personnel was very kind and pleasant. The breakfast is amazing. Only down sides: managing the light switches in the room is somehow complicated and the room we got, despite it being at the 5th floor, was a bit noisy: sound isolation from the window is not great. But overall a very pleasant experience."

"My overall experience at this five-star hotel was absolutely wonderful. I especially loved the marshmallow-soft bed – once you lie down, you won't want to move! It provided excellent relaxation for my tired body after a full day of exploring the Terracotta Warriors. I always enjoy staying in hotels with unique and stylish designs, and I took many photos here because every corner was exquisitely beautiful. The hotel boasts an excellent central location, right next to the bustling and vibrant Grand Tang Dynasty Everbright City. Despite its prime spot, it was incredibly quiet in the room – I couldn't hear any noise from outside the window while sleeping. Occasionally, I'd hear conversations from people passing by in the hallway, but it wasn't disruptive. The suite was spacious, and the in-room amenities were comprehensive, including an iron and ironing board. The only minor suggestion would be to upgrade the quality of the combs provided, which would make it even more perfect. Breakfast was served until 10:30 AM, which I found very thoughtful as it allowed for a leisurely 'beauty sleep' before heading down to enjoy a late breakfast. The restaurant staff were welcoming and helpful, and there was a wide array of delicious dishes. Despite my 'eyes being bigger than my stomach,' I managed to pick my favorites and arrange a delightful plate. As I arrived late, the staff had already begun clearing up and cleaning as breakfast service concluded. I enjoy taking photos, and after finishing my meal, I wanted to capture some shots of the restaurant's ambiance. I noticed the staff, having finished cleaning, were diligently preparing and arranging the dishes for lunch. During the time I spent taking photos, I inadvertently observed the professionalism and high standards of the restaurant staff. In the bread and western food section, a young chef was meticulously setting up the bread display. His full protective gear – hat, mask, and gloves – was impeccable, which immediately reassured me about the hygiene standards. He politely moved aside when he saw me taking photos. Later, as he placed a chef figurine and prepared to leave, I gestured for him to be in a picture. He very cooperatively posed. The photo showed him using his gloved right hand to arrange the bread, while his ungloved left hand was behind his back (he had been wearing gloves on both hands earlier and likely removed one after finishing the display). This small detail underscored his meticulousness and commitment to hygiene. After taking the photo, I thanked him, and he politely replied, 'You're welcome.' I also want to mention another detail I observed: while he was arranging the display, an older, presumably senior chef came over and made some minor adjustments to the arrangement. This chef moved all the food items slightly forward and meticulously explained to the young chef that placing them closer to the front would make it more convenient for guests to access them. All these small details I witnessed truly showcased the professional quality of the staff. Thumbs up!👍 If any hotel staff read this review, please extend my high praise to both chefs in the restaurant. I hope it encourages them to love what they do even more, knowing that their efforts are seen, appreciated, and applauded. Finally, I had misremembered the check-out time. I was leisurely packing my bags, thinking check-out was at 2 PM. Around 1 PM, the hotel front desk proactively messaged me on WeChat, asking if I needed assistance with a late check-out. Upon learning I was leaving, they also asked if I required a concierge colleague to help with my luggage. The high-quality, polite, friendly, and enthusiastic service from all staff members made me feel truly valued and provided a VIP experience. Additionally, the hotel features its own museum with beautiful exhibits. It's a wonderful place to quietly admire the items and discover the beauty in each one – you're sure to find something you absolutely love. Overall, I highly recommend this hotel ✔️ and look forward to staying here again! Goodbye Xi'an, I will definitely be back."

"After searching for a long time online, I found this garden-style hotel. I originally booked Building 3, but the hotel upgraded me to Building 2 (Xi'an Luxury Mercure People's Building). The hotel was originally a guesthouse of the provincial government, hidden in the garden, with a calm architectural style and has gone through the years. The interior decoration is full of Chinese cultural heritage, simple, low-key and meaningful. The check-in environment is quiet and tidy, and the surrounding transportation is convenient. The service is polite and makes people feel at home. Special praise for the three service staff Lu Feifei, Ren Huanting and Wang Yiming. Suggestions: 1. Add some local special snacks (mini version) to breakfast to increase the experience of tourists; 2. Set the breakfast to be flexible (that is, you can book it after staying, or cancel a meal temporarily), so that guests can go out to experience Xi'an's folk morning market."

"We were extremely satisfied with our stay. From the moment we stepped into the hotel, all the staff were incredibly warm and attentive, providing impeccable service. Sophie, in particular, genuinely values the guest experience and is always eager to listen to feedback. The room itself was elegant and comfortable, offering a breathtaking view, especially as dusk settled and the city lights illuminated the ancient city, creating a truly mesmerizing nightscape. The spa and pool provided the perfect sanctuary to unwind after a busy day. Without a doubt, this hotel sets the benchmark for luxury accommodations in Xi'an. We will certainly choose to stay here again on our next visit."

"We chose this hotel for our honeymoon. We were initially hesitant about staying at the Grand Hyatt due to its distance from most attractions, but ultimately decided on it because of the spacious rooms. Kelsey contacted me a day before our arrival. Upon learning it was our honeymoon and that I'd ordered flowers and a cake, she thoughtfully offered to sign for them and place them in our room in advance. She even went the extra mile by decorating the room beautifully and leaving a hand-drawn card. She was also incredibly helpful, resolving all our questions and issues during our stay. Kelsey truly deserves a shout-out, more so than the hotel itself! When hotels are otherwise comparable, service is what truly sets them apart. The breakfast selection was quite limited, but their Roujiamo (Chinese meat sandwich) was hands down the best I had during my four days in Xi'an! The same young chef who prepared Shuipen Yangrou (lamb soup) on the morning of the 16th and Roujiamo on the morning of the 17th was truly the star of the breakfast service! He was incredibly patient, meticulous, and always went out of his way to accommodate various requests. His excellent service completely erased my initial disappointment with the otherwise limited breakfast options."

"Last time I visited Xi'an, I stayed at the InterContinental. This time, looking for a new experience, I opted for the Xi'an Hai Rong JW Marriott Hotel. It just goes to show, there's always something better out there; Chinese hotels are truly raising the bar! We drove to the hotel, and the parking lot, which is shared with adjacent office buildings, offers complimentary parking. Metro Line 4 is within walking distance, offering convenient access to Xi'an City Wall and Daming Palace. A large shopping mall right next door adds to the convenience. The lobby features soaring high ceilings and an open layout. The 'Ten Thousand Horses Galloping' art installation on the first floor is quite artistic and playful. The sky lobby on the 38th floor beautifully blends traditional Chinese elements with modern design. Inside the rooms, thoughtful Terracotta Warrior-themed decorative details subtly highlight the region's unique heritage. Guest rooms are generously spacious, and the twin beds are 1.35 meters wide, which is perfect for families traveling with children. The bedding was soft and comfortable, and floor-to-ceiling windows filled the room with ample natural light. The night view from our 34th-floor room was particularly captivating. The bathroom features a smart wet/dry separation and boasts luxurious marble finishes. The bathtub even came equipped with bath salts, a nice touch. A 500 RMB deposit was required upon check-in, primarily for potential minibar charges. As we stayed on an executive floor, we had access to the executive lounge. While the variety of food wasn't extensive, the quality was consistently high. The evening happy hour, in particular, offered a diverse selection of hot dishes and tempting desserts. The main breakfast buffet, blending Chinese and Western options, was exceptional. Local specialties like Hulu Tou and Rou Jia Mo were incredibly authentic and delicious. It's truly not to be missed, offering an extensive variety of choices and excellent flavors that our child absolutely loved. Service was consistently prompt and efficient, with attentive care provided throughout our entire stay, from check-in to check-out. We'll definitely choose the JW Marriott again on our next visit to Xi'an. It truly lives up to the top-tier Marriott standard. And finally, regarding the price: for less than 1,000 RMB, you can indulge in a day of luxurious living – truly a fantastic value!"

"🚇The hotel is near Metro Line 4, and the North Railway Station is directly accessible by subway, which is very convenient for travel. 🏠The hotel is decorated in European style, luxurious and atmospheric. This decoration style looks a bit old now, but the overall facilities are well maintained, and various advanced equipment are also available, such as artificial robots, which are safe and convenient for delivering takeout and express delivery. Although the room is a bit old overall, there is no problem with hygiene. It is clean and tidy, and the lighting is also very good. The cost performance is still very high. The service of this hotel is also quite good. Many details show that the management is very attentive. Welcome tea is prepared in the lobby. The young man at the door sees that he is carrying large luggage and actively offers help. The front desk is also full of handsome men and beautiful women. Not only are they good-looking, but their service attitude is also very good, which makes me feel very comfortable."