Spa Hotels in Bogor

"When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin"

"Location is strategic at Jalan Padjajaran Indah V which has plenty of restaurants, coffee shops and lounges along the road. You will never have to travel far to get your coffee (Point Coffee, Starbucks and Tanmu), the famous Ibu Rahayu Soto, Japanese food (Sushi Matsu and Yujo) and evening drinks at the lounges nearby (Barcelona, Bulan Madu Brew, etc). Checking in and out was smooth with friendly staff. Room was large, clean, air conditioning good, water pressure strong and bed was comfortable. The hotel has a swimming pool and gym. Breakfast was good with all local and Western food. Will repeat my stay if I am in Bogor."

"The sheets are dirty old. The aircon is dripping directly to our bed"

"On the app, I already requested a higher-floor room and one that’s relatively quiet, but the front desk still gave me the 11th floor (even though the available options were from the 9th to the 20th floor). At first, I thought the 11th floor might be fine, but later at night I realized the pool was right below my room — you can imagine how noisy it was. When I took a shower at night, I found that the conditioner bottle was completely empty. And around midnight, while I was sleeping, there were people talking loudly at the pool area, and the soundproofing was really poor. And the gym was basically entirely under maintenance. Overall, the experience wasn’t great, although the staff were very friendly."

"First experience of staying at this Papaho Hotel, good service, very fast response, very helpful, room facilities include AC, warm water, television functioning well"

"Very happy with the Hotel and the room that we stayed in, we booked the deluxe twin bed and they upgraded our room with the bigger size. We also requested a quiet and nonsmoking room which is we are happy with what we got. They just need to upgrade the towel cause it’s looks old already and do the maintenance of the furniture inside the room cause some of their chair have lots of stains. Breakfast menu not bad, lots of options. Just need to check the plates some of them they didn’t wash properly.  Location it’s superb, very convenient to go here and there. Staff very friendly. Most of all we don’t mind to go back to stay in that Hotel again.  Thank you for your hospitality. Kind Regards  Rina"

"This is our second visit and we stayed just one night this time. A lot has improved and i am quite satisfied with the stay. Special shoutout to Operations Manager (Erna) who personally went above and beyond to make sure we were happy with the service. Thank you so much and we will be back at home soon."

"The cleanliness was a bit disappointing as the windows were dirty. Also, there was no bath mat or towels provided in the room, and no spoons for making tea and coffee. I hope they improve both the facilities and overall quality going forward. Thank you."

"Strategic location in the center of the bustling city of Bogor, only the cleanliness and breakfast are a little less suitable for me..but overall is recomended"

"Room is simple and a bit outdated, but okay and clean. Public toilet in the lobby was dirty. Location in bogor is close to two museums and the botanical garden (10min walk) Nice and helpful staff. Breakfast was okay for me with fresh fruits and omelette."