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Good location in central Lakeway within walking distance to several good restaurants and a bar. Ample parking to the rear of the hotel (very tight in front). Free breakfast was one of the better ones we've experienced and even the coffee was good! Only criticisms were that we found the bed to be not very comfortable (not enough support, probably worn out), the hot water was luke warm until the last day of our stay, and we had a damaged light shade in our room. We did report the shade as without it the light was very glary (5000K bulb!) and someone quickly came to take a look at it. But nothing happened thereafter (and we stayed 3 days!). It was a small issue, so we let it pass!

This is my love service all the attention and has not had bad experience

I stay here because it is very close to the VA Clinic. I live more than a 100 miles from Austin so when I have an early morning appointment I stay here so I do not have to fight the early morning traffic in Austin. It is much easier to spend the night and then go to my appointment. The rooms are very clean, the beds are comfortable, very close to the VA clinic, nice staff and pricing fits my budget.

You can stay near downtown at an affordable price. The bedding is not bad. However, the heating part of the coffee pot and the bottom of the glass pot were rusty, so it was uncomfortable to boil water.

Check-in was a breeze and Veronica at the front desk was very pleasant. Once in the room, because I cleaned up water spilt on the floor, I found the white toilet paper turned absolutely black AND with ***** hairs on it to boot. All this within 1sq ft. I called the lobby and asked how often the floors were mopped. I was told “every day.” I related what I had found to the contrary and was asked if I wished to change rooms to which I said “yes!”. When I went down to retrieve the new key, I took the wadded toilet paper with me and she took a picture of it before throwing it in the garbage! There were two very large, well lit, vending machines in a hallway off the main lobby, and the ice machine was in good working order and the ice, clean and solidly frozen.  I decided I was too tired to check and see if the new rooms’ floor was dirty or not so I proceeded to not ever walk on the floor with my bare feet. The day manager, Mari, was very nice and the coffee was hot fresh out of the thermos on the side table…hot water and tea bags also available. If you detest “sweet ‘n low” bring your own natural sugar. I ran into the head of housekeeping and happened to mention how disgustingly dirty the floors were in my first room, and I informed her that the night manager had taken a picture of what I had wiped up on my piece of toilet paper and she said she would go and ask to see it. I later learned that Mayra had indeed done so. So that was good attention to detail. Everything in the room worked fine including the remote and TV, the microwave was spotless and looked brand new and it even had a childproof lock on it for those families traveling with curious offspring that haven’t internalized the meaning of “NO” yet 😵💫. The refrigerator was spotless and new looking as well. WiFi was strong and reliable. I walked by the pool, which I noticed was closed (understandable for this time of year!). It was full of water, but I must say that it looked the equivalent of a Louisiana swamp and I was prepared to see a ‘gator come climbing up those darkened, slimy stairs at any point in time.😆 The parking lot at night is VERY well lit around the entire property which is a very welcome sight! Being right off the interstate doesn’t provide for any exciting venues to walk to but there IS a wonderful grocery store (HEB) .7miles away straight down Rundeburg on Lamar/Rundeburg. Other than that there are a plethora of food trucks doling out South American ‘cuisine’ just yards from the front of the hotel as well as across the street. I didn’t try any of them so cannot opine. I hope this was worth the read, if indeed you got this far! Cheers!🥂

The towels were very worn out. There were tears in the sheets of the bed. Looked like some sort of red splatter on the ceiling and black stains in the bathroom ceiling. The mattress was super worn out, even had a massive indention in the middle. You could hear the springs every time you moved or sat on the bed. The TV channels were not working and the door was missing the extra safety lock. The desk chair was super worn. Nonetheless the AC/Heater worked, there was a running microwave and fridge. It did the job!

Elevator is ALWAYS out & there is usually a weird odor you can smell like mildew or mold on bottom floors. I didn't mind the scent of **** nor cigs as I was in the 4th floor, the smoking floor. Downside they don't provide dishes nor real housekeeping any longer thanks to COVID but otherwise they are real laid back & as long as you not causing a scene or being dramatic they pretty much mind their business

This place is not really a hotel. It gives off more of a motel vibe. The building is heavily outdated, with crumbling walls and stains. Our room was average. Bed was comfortable and clean. Our room had a little bit of trash in it (candy wrappers, etc). The toilet did not flush for me and there was peeling wall paper in the bathroom. Shower temperature was poor and was only lukewarm at best. I most likely will not stay here again. The facilities need a huge update.