Find 3-Star Hotels in Hekou

"1. When I entered the room, I found an empty water bottle and a bag, which were likely left behind by housekeeping. This shouldn't happen and indicates that the room wasn't cleaned thoroughly or checked properly. 2. For breakfast, the auntie making the chicken pho added mostly chicken giblets, neck, and brains instead of actual chicken meat. I took two bites of the noodles and one piece of chicken before leaving. 3. The front desk lady was very welcoming, friendly, and helpful with all my questions. 4. The location is great, right next to the border gate, so you don't have to drive around looking for parking. 5. After the rain, the hotel's floor tiles became extremely slippery. I saw someone fall and had to walk very carefully myself. Honestly, it's probably best to avoid staying here on a rainy day. All the good feedback is thanks to the front desk staff."

"The lady at the front desk was so warm, polite, and friendly! She gave us detailed information on nearby restaurants and how to best explore the attractions, which we really appreciated. The room itself was spacious, bright, and clean, and the bathroom had a great dry/wet separation. Overall, very satisfied!"

"I booked offline, but they wouldn't give me the same price as before, saying I needed to pay extra and all sorts of other things. Their attitude was consistently bad; they were always staring at their phone like they owed millions. Later, I said I'd book online, and they said they still wouldn't give me the same price for that room type. When I mentioned booking online, they said even then, they wouldn't give me the same price."

"The location is close to the estuary port, the hygiene is also very good, the fifth floor platform garden is unique, the breakfast is OK, and the room is a bit crowded. The security on the first floor is serious and responsible, and the front desk lacks enthusiasm"

"Clean and comfortable for its price. Good hot shower. Convenient location not far from the border with Vietnam and very short drive away from the main bus station. There are many shops, restaurants, big supermarket, park and a lovely river promenade all around the hotel. Excellent efficient staff. The young lady at the desk answered all my questions, helped with directions, transport and even explained to the taxi driver where to take me. For me as a foreigner just having arrived to a new country, that service alone deserves the highest rating. Thank you!"

"A city very close to Vietnam, the hotel facilities are well-equipped, the accommodation is very quiet, there is a non-smoking room, very good and clean, eat more outside, more affordable, suitable for business travel."

"My favorite hotel on this trip is this one. The lobby is elegantly decorated. The parking lot at the door is very convenient. From check-in to check-out, every staff member made me feel at home. 1. The room is very clean and tidy with complete facilities. 24-hour hot water, free Wi-Fi, the room is also beautifully decorated, and the bed is very comfortable, allowing me to enjoy a good sleep. It is very convenient to call a taxi at the front desk. When I left, I bought a lot of Vietnamese specialties. The front desk lady helped to make an appoin**ent for the courier to mail it home. Hehe, it was very convenient. The service is really very good. When I left, I had too much luggage and missed my personal belongings. The hotel also called me and mailed it to me [tears burst into laughter], which is very heartwarming. I will continue to stay next time, and I recommend it with five stars. 2    In addition, the breakfast is rich, diverse and nutritious. Moreover, the service attitude of the restaurant is very good, the waiters are polite and courteous, and they can provide services to guests in a timely manner. 3. The guest rooms are friendly, the service is good, and the movements are quick. The cleaning is very timely, efficient, thoughtful, and very good. The staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests."

"Location and Transportation: The hotel is located in the heart of the estuary, and the surrounding traffic is very convenient. It is only a few minutes' walk from the bus stop, which is very convenient for both local popular attractions and shopping in the business district. For self-driving friends, the hotel provides ample free parking spaces, which solves the problem of parking difficulties. Room facilities: The room layout is reasonable and the space is spacious and bright. The bedding is soft and comfortable, and the mattress is moderately elastic, so that I can get a full rest after a busy day. The bathroom is clean and tidy, and the quality of toiletries is also good. In addition, the room is equipped with smart TV, high-speed wireless network and other facilities, which meet my needs in terms of work and entertainment. Service quality: The hotel's service is first class. From check-in to check-out, every link made me feel the enthusiasm and professionalism of the staff. The front desk staff patiently answered my various questions and provided detailed travel advice; Dining: The girl who cooks rice noodles is too fierce Cost-effective: Considering the location, facilities, services and prices of the hotel, I think the price-performance ratio of the Pastoral Select Hotel is very high. Compared with other hotels at the same price, it performs well in all aspects and is an ideal choice for business trips and travel."