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This is a hidden gem and we highly recommend this resort! Pros: - It is next to a coral reef and they provide free snorkeling equipment in great condition to use! This is the best reason to stay here, all the snorkeling you want for free and without the need to travel! - Very cozy environment with about 8 rooms only? You will have lunch and dinner with the same groups of people. - Food is delicious, slightly expensive but reasonable. From my short experience, the specials of the night tend to be nicer than the normal menu items, but they are all good regardless. - I love the resort arranged tour. We took a whale shark + secret waterfall tour, and the guide, Alex, was great. It was a personal tour (2 of us) and we had to leave at 4am (we were slightly late and left around 405-410am), and when we reached the whale shark place, it was already quite crowded and we got a queue number of 52 - still pretty good. After taking the queue number, there are a bunch of shops to shop around, but we stupidly forgot to bring any cash, and Alex was kind enough to lend us money for breakfast and souvenirs. He even helped us bargain with the street peddlers when they tried to overcharge us. When swimming with the majestic whale sharks, he used his go-pro to help us take photos and videos, so we just need to enjoy ourselves and pose. Personally, I think the whale shark experience is pretty basic, not well organized and too crowded, but Alex made the experience unforgettable with his personal touches and help. Cons: - The worst part is getting there. It took us 5.5 hours to get here from Mactan-Cebu Airport using the private transfer when we arrived around 1230pm Saturday. There was jam to get out of the airport, jam in Cebu city and road works all along the road to Granada. When we returned to the airport in Monday morning 4am, the trip took about 3 hours. - The massage is in a room with a nice sea view, but the massage was very gentle and I prefer something stronger to sooth the body aches (from sitting in the car for over 5 hours). So I guess this is up to personal preferences. - The snorkeling was great, but it could be a bit intimidating when it's just the 2 of us snorkeling unsupervised in a large open sea. We did not face any danger, but also did not dare to venture too far and for too long as we city folks are worried about snakes and jellyfishes. We do see fishes jumping out of the sea in the distance, and this could be a sign of predators nearby. - Adults only. We enjoyed ourselves tremendously and would love to bring our kids here in the future and spend more time here. However, with their adults only policy, we won't be able to do that.

The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.

We loved staying in this location. Our room was right on the water, giving some breathtaking views morning and night. Lots of storage space and big bathroom. The hotel has a great diving center that also rents all kinds of snorkeling equipment too until later hours. Pool was clean and there was even a tipsy bar within it. Our only issue was very low water pressure in the shower which made washing long hair ia bit challenging. While you are away from the “mail” street in town, walk us about 8 min and there are few other hotels/ restaurants and activity companies located right next to hotel entrance

👍 What works well •Location: It’s very conveniently located near Mactan‑Cebu International Airport (just a 5-10 minute drive) which makes it a good choice especially if you have a flight early or late. Staff & service: Many guests report friendly, helpful staff and good service. For example: “Staff was friendly, accommodations were clean and secure.”  👎 What could be better •Noise: A recurring complaint is that rooms facing the busy road are noisy, and the windows don’t always block out the sound sufficiently. •Room size & condition: Some rooms are small (especially the “studio” type) and furniture or fixtures are described as dated. Example: “rooms and bathrooms are tiny.” •Breakfast & food quality: While breakfast is included in many stays, some guests mention that the food quality is mediocre or basic.

We truly wanted to love this accommodation! There are definitely some fantastic elements here, and I want to highlight the positives first. The customer service team was wonderful—friendly and genuinely committed to fixing our concerns, which we really appreciated. The room itself, once we finally settled in, was quite comfortable! We enjoyed the nice view, and the bed and linens were absolutely great, leading to a good night's sleep. These factors were ultimately why we were able to comfortably complete our 3-day booking. However, I have to be completely frank about the initial experience. It was quite unacceptable and disappointing that the room assigned upon check-in felt totally unprepared for our arrival. ⚠️ The journey to the room, while clearly marked, was still a lengthy challenge, requiring us to navigate ”corridors, two elevators, and a strong chemical smell,” only to arrive at a room that, unfortunately, smelled distinctly of sewage. This initial discovery, after that long route, was genuinely distressing, and I sincerely hope the team ensures this doesn't happen to future guests. We gave them a chance to fix it, and they graciously found us a new room on a higher floor. While the new room was lovely, the trek to it was just as long, if not longer, and still involved a complex route of corridors and elevators. My hope is that the management will take this feedback to heart and ensure the initial room preparation is flawless for all future guests. In summary: Fantastic, helpful staff and a great, comfortable room (once settled), but the journey to the room and the initial room preparation needs serious, immediate attention.

very convenient Malapit sa mga malls and marami ka pwedeng mapagpipilian .. theres also some spas near and walking distance lang mura pa the staff are very accommodating. they are not really strict pag may bisita ka will book again next time

The hotel had a very pleasant and relaxing atmosphere. The lobby was decorated with soft lighting and a few comfortable couches. My room was spacious enough and had a nice view of the street below. The bed was very comfortable, and the pillows were just right. I really liked the small balcony where I could sit and drink my morning coffee.

This hotel is perfect for a night or two, or as a starting or ending point for a trip to the Philippines. All the necessary infrastructure and services are nearby, including McDonald's, 7-Eleven, and a ton of other options. There's a cafe just 20 meters to the right of the hotel exit that offers all sorts of food and drinks. However, there are no suitable or comfortable swimming beaches here. If you don't mind the number of ships and the port life, and just want to use the time to sunbathe, then it's fine. Otherwise, everything at the hotel is great for a short stay, especially for a group. It has everything you need. I recommend it.

It's a mixed bag. The location is excellent, offering a different, good sea every day. For safe swimming, you need to follow the tide schedule. The hotel grounds and plants are very well maintained; they're beautiful and clean. There's a long stretch of beach for strolls. Logistically convenient – there are plenty of cafes, restaurants, shops selling travel essentials, and a market with fresh produce nearby. A major drawback is the large construction site nearby, which can be heard all day, especially in the bungalows nearby. The rooms and bungalows are in fair condition. However, there are some serious downsides: every other day, it was impossible to shower due to low water pressure; when the pressure was low, the water heater wouldn't turn on; and the water had a strong sewer smell. At breakfast, the restaurant won't offer you salt, pepper, or sauces unless you ask. Drinks include juice from concentrate or coffee. Only after a week did we discover they offer tea for breakfast. The breakfast is very basic, and there's no fruit at all, which is surprising given the price of fruit on the island. There was trash on the beach all week, just a little bit, washed up by the sea. It was cleaned up quickly, as it didn't require much effort. But why is the beach cleaned only once a week? The hotel website advertises a shuttle service, but I advise against it. Personal experience: I sent a text message and email to the hotel on time; our ferry departed at 5:30 PM. We arrived on the island around 7:00 PM. We weren't met. We got there ourselves. A hotel security guard met us at the hotel and gave us our room keys. It immediately became clear that the light switch in the bathroom was causing lightning and could shock us, and the water heater wasn't working. The security guard said, ”Take this up with the management tomorrow; my concern is safety.” Information about room problems is not passed on to the management. So, we spent the first night without hot water or power in the bathroom. After we contacted them, they gave us a working room mid-way through the second day. They didn't apologize for the missed shuttle service, and they didn't offer the stated compensation for our independent transfer. Moreover, I received a welcome email from the hotel after only one day of my stay. The hotel has adequate staff, and the people are positive and friendly. However, management, quality control, and leadership are seriously flawed. The rooms are overloaded with text reminders, rules, and restrictions, many of which would be confusing to a normal person. Or does the hotel manager think only people with dementia stay at their hotel? Reminders and restrictions are completely unnecessary if guests are greeted promptly and the necessary information is provided electronically in their native language.

Our stay in Richmond Plaza Hotel was excellent, i just want to suggest that we wish they would have hair blower, Kettle inside the room thats all. the staff are nice alsooooo kudos!