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The room was clean, tidy, and spacious. The hotel's location is excellent, very close to Epic, and they offer shuttle services to both the new and old parks. The staff were all very enthusiastic. The only downside is that the dining options are a bit limited; it would be great if there were more restaurants and choices.

Everything quite convenient, loved having a bedroom, 3 beds, 2bathrooms+toilet for our family of 5. Alarm clock is cute - different characters to wake you up gently instead of a blaring alarm sound lol! Staff members were all wonderful, smiling and friendly.. Free car parking is helpful if you have a car but don’t need to use during your stay as transport is very convenient to get to/from the Disney areas - Bus to Magic Kingdom/Animal Kingdom/Hollywood Studios/Disney Springs/Summer Winterland (same bus as Blizzard Beach), Skyline to Epcot. Although I must say, it felt like there were more buses returning to other resorts (like Pop Century and All Stars vs Art of Animation; maybe 3-4buses for every 1). Comes quite frequent though, traffic played a part on delays.. Pop Century is located next to Art of Animation so we considered taking that bus and walking back to pass through the Skyline station as the resorts share it, but we’d always surpassed our walking steps during a park visit so just waited.. Laundry mat is handy, gets very busy during the afternoon/evening as expected. No quarters needed, can pay via QR code. They have a vending machine with detergent and dryer sheets. Staff had visited whilst I was doing laundry several times to clean and sanitize machines. Early entry to parks a great perk, saved and opted not to buy any lightening passes. We would take advantage of early entry, do a few rides and then head back to the resort to relax for a couple of hours and then head back to do more rides/parade/fireworks etc at about 2:45pm. We kindly received complimentary access to play mini golf as the check in staff member recognized we’ve travelled quite a long way 🥹 - thank you, it was so much fun! Complimentary access to Blizzard Beach also included, unfortunately it was too cold to take advantage of it as our stay was during what seemed like an Arctic blast! 🥶 This has been our 3rd stay here, it always gives beautiful memories to take home with us 🥰

I booked a single room, but they upgraded me to a two-bedroom with three beds! It was so spacious for just one person. The official hotel shuttle was practically on-demand, no waiting at all. The restaurant in the lobby has really long operating hours, so you'll never go hungry. Plus, staying at an official hotel means early access to the park, which was a huge bonus. Everything was absolutely perfect.

The hotel's breakfast is quite substantial, and the rooms are cleaned daily. The front desk also offers 24-hour hot water, which is very important. There are many restaurants around the hotel, and for getting around, you can take the bus. There's even a Greenline tourist bus for just two dollars that goes to all the major attractions in Orlando. Highly recommend staying here when you travel.

The free shuttle service provided is very convenient. I was worried that it might arrive at Universal late, since it went to other nearby hotels to pick up people, but it reached Universal by 8:50 am in the 2 days I used it. The free breakfast was also so good, with hard-boiled eggs, cereals, milk, yogurt, 3 types of bagels, and a variety of toppings. The overall experience was great, and I will definitely come back again!

Had a really comfortable stay at the Orlando Spring Hill Suites Hotel! The room was spacious and clean, and the bed was just right – I slept like a baby~ 😴 The staff were super friendly, check-in was quick, and their service was top-notch. The location is convenient, with restaurants and a supermarket nearby, and it offers great value for money! Overall, it felt clean and cozy, and I'd definitely choose this place again next time~ 👍✨

Clean very new and modern like a Marriott style. But I didn’t like they wanted us to pay a parking fee of $20-25! So bad and ridiculous hotel policy! Other hotels don’t charge for parking!!!!! And their breakfast was horrible! Only 3-4 kinds! And was gone and nobody’s replacing food!! Horrible experience we had.

This hotel was pretty average, but we were only using it as a place to sleep after visiting Universal Studios anyway. The parking fee was a total rip-off – it showed as free when I booked, but then it became $10.

This was a terrible experience. 1. I confirmed with the hotel 2 days prior to my arrival they we would be there and they confirmed my reservation. 2. Date of arrival our flight got delayed. I contacted the hotel and confirmed my late arrival due to flight delay. They confirmed. 3. We arrive and the hotel didn’t have a room for us of the type we paid for. Fortunately they had a room but we’d have to move the next day. 4. We were compensated with free parking. That was appreciated. 5. Moved to our new room and the stench that came from the pullout bed cannot be described. It eas horrible. The entire room was filled by the pungent odor. Of course, this was discovered at night. 6. Spoke to the night manager and asked if they could swap the mattress out or change rooms and they said not likely. They gave me some points. Gee, that took care of the smell… 7. Next morning an older gentleman was on staff as manager and he was on it when I spoke with him. He had the maintenance crew in the room within 20 minutes. They took out the old mattress and replaced it with an almost new looking one. You get what you pay for. Though they resolved our issues we decided to leave half way thru our trip. It was not worth it. The rooms are not in good condition as they appear on their website. I appreciate their effort but to have to struggle with the staff multiple times, not worth it. We ended up staying at a WDW property with of course, we should have done since the beginning.

The location of the accommodation is good. The service at the reception is not very helpful. The room service was helpful. The restaurant staff is very friendly, but the breakfast selection is limited. The condition of the building and the rooms is also poor.