Find 4-Star Hotels in Lucerne

"Hands down, this is a very lovely hotel and is the most glittering gem in Lucerne. The place is….. - located in a vantage point that commands a superb view of the lake - nice and comfortable that puts it on the pedestal in the same league; - squeaky clean and spick and span; - very comfortable bed that you are mollycoddled, from the very first moment you hit the sack; - quiet and reclusive, and conveniences are a stone's throw away; - Facilities just as described Simply the best accommodation in Lucerne!"

"Central, Comfortable, and Classic Swiss Hospitality – Hotel Astoria LuzernI recently stayed at Hotel Astoria Luzern and came away really impressed. Location: Perfect. It’s right across from Lucerne train station and 2 minutes from the lake. Chapel Bridge, Old Town, and boat piers are all walkable in under 10 minutes. If you’re exploring central Switzerland by train, you literally can’t get more convenient.Room: We had a Superior Double and it was spacious by Swiss standards. Very clean, quiet, and the bed was excellent — slept great every night. Modern bathroom, good lighting, and blackout curtains. Nice touches like Nespresso machine and free bottled water daily.Breakfast: A real highlight. Huge buffet with Swiss cheeses, cold cuts, fresh bread, Bircher muesli, hot items, and barista coffee included. The breakfast room has views of Pilatus on clear days. Worth waking up for.Facilities: The spa/sauna area is small but well kept and perfect after a day of walking. There’s also a fitness room. We ate at the Astoria Restaurant one night — solid Swiss/international menu and great wine list.Service: Warm and professional. Front desk staff were fluent in English, gave great tips for Mt. Rigi and lake cruises, and stored our luggage after checkout. Check-in/out was fast. You can tell they’re used to international travelers but still keep it personal.Vibe: Classic 4-star European hotel with tasteful updates. Feels upscale without being stuffy. Great mix of business travelers and tourists.Minor notes: Rooms facing Pilatusstrasse can get some street noise if windows are open, but with them closed it was quiet. Parking is valet-only and pricey, which is normal for central Lucerne — better to arrive by train if you can.Overall: For location, comfort, and service, Astoria is one of the best value 4-star options in Lucerne. We used it as a base for day trips to Titlis, Rigi, and the city itself, and it was perfect. Rating: 4.5/5 Would stay again without hesitation. Highly recommend for couples and families visiting Lucerne."

"Big shoutout to Kilian! We checked in late at night, and luckily, we met Kilian, who was so warm, gentlemanly, and kind. He spoke a bit slower, probably to make sure we understood everything, and he was patient and smiling throughout our entire interaction. His attitude was excellent! He even greeted us proactively whenever we saw him. The hotel itself is decent; the rooms are quite spacious, which is nice. However, the facilities are a bit old; the floor in our room creaked when we walked on it. The breakfast selection wasn't extensive, not much to choose from, and the taste was pretty average."

"Facilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large. Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room. Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles. Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant."

"The hotel's location is fantastic, just across the street from the train station. However, the room's layout prioritizes aesthetics over functionality; for instance, there's no luggage rack. The bed was reasonably comfortable. A nearby church chimes on the hour, which affected my ability to sleep early while adjusting to the time difference. The breakfast was quite basic, offering pretty average value for money."

"Great place to stay , excellent staff . Thank you"

"I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!"

"The room is clean, the style is quite medieval, and the furniture and equipment are very tasteful The service staff are very polite and enthusiastic. Check-in time coincides with summer changes, and the hotel also provides thoughtful reminders~"

"The hotel's location is very convenient, close to the train station and major attractions. It's a perfect choice for a short stay. However, the price is a bit high; compared to hotels in China costing 300-500 yuan, the rooms are a bit smaller, but I suppose that's acceptable for Switzerland. Nevertheless, it's definitely worth staying here. The front desk staff are very welcoming, and the breakfast selection is quite good."

"A few minutes walk from Lake Lucerne. The apartment is a two-story loft. One bed downstairs. Two beds upstairs. The bed is opposite the skylight. The apartment facilities are perfect. You can cook your own meals and have a small terrace. The small wine room is a simple color of wood and white. Overall the house is very satisfied, but there is a little dissatisfaction because the room was already set up without giving the apartment building password and room password in advance. I ca n’t go downstairs to hit the owner. The phone didn't work, and I was trapped downstairs twice before and after waiting for a resident in the building to open the door before we could get in. The service was not very good."