Find 4-Star Hotels in Lucerne

"Central, Comfortable, and Classic Swiss Hospitality – Hotel Astoria LuzernI recently stayed at Hotel Astoria Luzern and came away really impressed. Location: Perfect. It’s right across from Lucerne train station and 2 minutes from the lake. Chapel Bridge, Old Town, and boat piers are all walkable in under 10 minutes. If you’re exploring central Switzerland by train, you literally can’t get more convenient.Room: We had a Superior Double and it was spacious by Swiss standards. Very clean, quiet, and the bed was excellent — slept great every night. Modern bathroom, good lighting, and blackout curtains. Nice touches like Nespresso machine and free bottled water daily.Breakfast: A real highlight. Huge buffet with Swiss cheeses, cold cuts, fresh bread, Bircher muesli, hot items, and barista coffee included. The breakfast room has views of Pilatus on clear days. Worth waking up for.Facilities: The spa/sauna area is small but well kept and perfect after a day of walking. There’s also a fitness room. We ate at the Astoria Restaurant one night — solid Swiss/international menu and great wine list.Service: Warm and professional. Front desk staff were fluent in English, gave great tips for Mt. Rigi and lake cruises, and stored our luggage after checkout. Check-in/out was fast. You can tell they’re used to international travelers but still keep it personal.Vibe: Classic 4-star European hotel with tasteful updates. Feels upscale without being stuffy. Great mix of business travelers and tourists.Minor notes: Rooms facing Pilatusstrasse can get some street noise if windows are open, but with them closed it was quiet. Parking is valet-only and pricey, which is normal for central Lucerne — better to arrive by train if you can.Overall: For location, comfort, and service, Astoria is one of the best value 4-star options in Lucerne. We used it as a base for day trips to Titlis, Rigi, and the city itself, and it was perfect. Rating: 4.5/5 Would stay again without hesitation. Highly recommend for couples and families visiting Lucerne."

"The room was a little cold even with the heating on maximum. Location was good and facilities in the room is excellent. They even have a coffee machine in the room."

"The hotel is conveniently located, about an 8-minute walk from Lucerne train station and roughly 10 minutes from the Lucerne boat tours. It's also very high-tech. They'll email you beforehand to fill in your basic check-in details, and you can self-check in when it's time. After checking in, you can use your phone to control the elevator and open your room door directly. The only downside is that the rooms aren't very soundproof. Since it's close to the train station, the sound of passing trains can be quite loud, which might be an issue for guests who are sensitive to noise."

"The hotel's location is very convenient, close to the train station and major attractions. It's a perfect choice for a short stay. However, the price is a bit high; compared to hotels in China costing 300-500 yuan, the rooms are a bit smaller, but I suppose that's acceptable for Switzerland. Nevertheless, it's definitely worth staying here. The front desk staff are very welcoming, and the breakfast selection is quite good."

"A bit far from train station and need to take luggage up to stairs at the entrance!"

"The hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient."

"I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!"

"The beauty of stepping out and seeing the lake – who understands that? The intern at the front desk was so sweet and polite. Lucerne truly is a place you'll yearn to return to; it completely fulfilled my Swiss fantasies. I want to go back again!"

"Great hotel! It's a minute walk from the train station and less than 8 minutes from the city center. The bed was super comfortable. We didn't try the breakfast as the cost was quite high. They do include complimentary drinks in the mini-bar."

"Big shoutout to Kilian! We checked in late at night, and luckily, we met Kilian, who was so warm, gentlemanly, and kind. He spoke a bit slower, probably to make sure we understood everything, and he was patient and smiling throughout our entire interaction. His attitude was excellent! He even greeted us proactively whenever we saw him. The hotel itself is decent; the rooms are quite spacious, which is nice. However, the facilities are a bit old; the floor in our room creaked when we walked on it. The breakfast selection wasn't extensive, not much to choose from, and the taste was pretty average."