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The hotel itself is very nice, clean, and well maintained. The housekeeping staff does an excellent job each day, and the front desk team is consistently friendly and professional. Overall, the service from staff was a strong highlight of my stay. The location was decent, although getting around took a bit longer than expected—this may simply be due to the metro system rather than the hotel itself. Unfortunately, the main issue I experienced was with the air conditioning, which significantly impacted my stay. Upon arrival, the room felt quite warm, with the thermostat reading 21°C. I initially assumed this was due to the time of day, but after being out for several hours, the room remained uncomfortably hot. When I reported this to the front desk, I was told everything was functioning properly. That night, the heat made it very difficult to sleep. The next morning, I requested a fan from the manager and was assured it would be placed in my room. However, when I returned later that evening, there was no fan, and the room felt even warmer. After another visit to the front desk, they adjusted the system to 18°C. Despite this, the room temperature did not improve. Upon further review, staff discovered that while the system displayed 18°C, the actual room temperature was 27°C. They apologized and offered to move me to a different room with a twin bed for the night, which I accepted since the original room was uninhabitable due to the heat. I was told the air conditioning unit would be repaired the following day. The next morning, I confirmed with the front desk that the repair would be completed while I was out. However, when I returned in the evening, nothing had been fixed. I was then informed that the technician was not working that day, and the only option available was to move to a downgraded room. I accepted again out of necessity, but the new room was significantly smaller. Unfortunately, no compensation or refund was offered for the inconvenience or downgrade. Even after switching rooms, the issues continued, as the air conditioning repeatedly turned off and required additional trips to the front desk to resolve. In summary, this is a well-maintained hotel with excellent staff and good overall value. However, the air conditioning issues were a major drawback. If having reliable climate control is important to you—especially during warmer months—you may want to consider this before booking.

The room was very well-equipped, with cooking utensils provided, and the dishwasher was a big plus; however, the air conditioning and heating systems kept turning off automatically, and the heater wouldn't turn on. After we reported this, the hotel provided breakfast for us one day because the repairs didn't take place until after check-out! Very nice! 👍🏻

It was a quiet place, a 10-minute walk from Place de la Concorde and with access to two stations. The room was very cute and the view of the Parisian buildings was relaxing. The amenities were also very good, including slippers and bathrobes. The staff were also kind. The shower had hot water in the morning, but not at night, which was a bit disappointing.

I stayed for 7 days. The location is excellent, and I felt at ease knowing that English was spoken.✨ **Location:** It's within walking distance of the Arc de Triomphe and Avenue des Champs-Élysées, meaning there are tons of train and bus lines available! You can even get to the Eiffel Tower and Disneyland without any transfers. Access to Charles de Gaulle Airport is also good, taking about 50 minutes by train or 35 minutes by car. I also went to Orly Airport for one night to visit Nice. You can get to the airport line (CDG, ORLY) with just one transfer, so the location is truly fantastic. **Amenities:** Water and potato chips were provided daily. Tea and a kettle were also available, which was a nice touch. There are no toothbrushes, pajamas, or slippers. I brought my own slippers to use in the room. I never quite figured out why some days there were no chips or water (lol). **Cleanliness:** Bed making was done meticulously every day. It seems towels are only replaced if left on the floor; they weren't replaced on days I left them on the shelf.

I thoroughly enjoyed my stay at Artus Hotel and I was lucky to chance upon this hotel during my search. There are so many options and recommendations out there. I'm glad I chose this hotel for my maiden trip to Paris. First, the location. I can walk to the major landmarks like River Seine, Louvre, 'Dorsay museum, Notre Dame, etc. It is located close to St Germaine, so there are many charming streets to roam about and many options for food and supplies. I feel safe wandering around on my own as a solo female traveller. Second, the place is tastefully decorated. I like my room which has windows that overlook the streets as well as the decor. The bed is so comfortable that I slept very well during the three nights I was there. The housekeeping staff also kept the room clean and I like that the hotel embraces environmental practices. The only thing is that the yellow lights in the room can be a bit dim, but the white light used in the bathroom is bright. Third, the staff. I was greeted by a lady when I checked in and she is so understanding, patient and nice with me. I would like to commend her for her great personality and attitude, but I missed getting her name. The other staff I met are equally friendly and nice (two young ladies, one named Li/Yang; and another gentleman). Even if they don't know something, they will look up the information for me. They will also provide me with recommendations. I also must compliment the driver who picked me up from the airport and drove me to the airport (hotel transfers). He is very polite and considerate and he makes me feel at ease when i was travelling in his car. Even the gentleman who helped me with my luggage wore a big smile on his face. Thank you to everyone I've met during my stay and which made my experience a pleasant one. I learned only on my last day that they have another sister hotel a few steps away. One of the staff recognized me and invited me to take a look inside. Again, the place is tastefully done. If I have a chance to be back in Paris, I will check out both Artus Hotel as well as this hotel. I would also like to take this opportunity to make a request to the guests who are going to stay in the hotel - let's make an effort to treat the room as if it is our own. That way, the hotel will stay in a good condition for a longer time and future guests will get to enjoy the stay as much as I did. Thank you :)

The cleanliness was passable – at least I didn't get bitten by bugs, but the bugs in the elevator lobby were a different story... The environment was decent. Many European tour groups stay here. The hotel is right next to the subway, and our room was on the side closer to the park, so it was very quiet. One time, we left the room with the key card in to keep the power on, but when we came back after grabbing a bite, the key card was gone. I went to the front desk to ask about it. I told them it's fine if they remove it, but they should leave it on the counter. Otherwise, what if they accuse me of missing a card, or what if they use a key card to enter my room whenever they want? A middle-aged woman, who seemed like a local French person, was incredibly arrogant. She didn't even look at me properly and simply replied, 'We just took it out.' The bathtub drain was clogged, so I had to pull out the stopper every day.

We booked 3 rooms here at Lyf Paris Gambetta. It was amazing. The location is the best, there are two metro stations within an 8 minute walk. My whole family enjoyed it so much, there are many shops nearby so getting food is very easy. The hotel itself had many amenities, including gym and sauna, as well as a beautiful courtyard that you could eat your own food at. The Eiffel Tower was only 30-40 minutes away via metro. The staff were exceptional and kind, they helped us with all our needs. A special thanks to Darien and Rubel, who were very hospitable and kind to us during our stay. Definitely will stay at this hotel if I come back to Paris.

The hotel's location is excellent, right near the Eiffel Tower, making it super convenient to see the illuminations at night. Not far from the hotel, there's also a spot where 'Inception' was filmed, and the observation deck by the bridge offers fantastic photo opportunities of the Tower – we even saw a wedding photoshoot happening there. The room was a bit on the smaller side, but the amenities and service were good overall. Definitely recommend it.

The location is on a side street, a few steps away from the main street, with a bus stop and railway nearby The room is clean, quiet at night, and tastefully decorated Friendly staff who seem to enjoy their work There is a supermarket on the corner and a restaurant opposite Breakfast is Western style, normal standard, no changes

Very horrible hotel for black female travellers. I stayed at the Originals with my friend for 3 nights, then another 2 nights. We pre-booked and paid for the 3 nights in FULL before arrival. Upon arrival, we were charged a deposit of €150 Euros which was explained to be a security deposit to be returned after checkout.I had no issues with that and focused on exploring Paris. There was a day my room wasn’t cleaned and I complained to a mixed lady at the hotel reception politely to inform the cleaner and she condescendingly looked at me and blurted “I’m not the cleaner”. I never asked her to be one, I only informed her so she can tell the cleaners to make a stop at my room and refill the shower gel, replace soap and toilet paper. The day I checked out, I missed my flight due to the Paris traffic and had to reschedule my flight to the next available date which was in 48 hours which meant I needs to stay in Paris for another 2 nights. I headed back to the hotel. I don’t know why but our cards refused to work despite being funded. We had some Euros cash left in cash and paid for one extra night. The next day, we asked to extend but our cards wouldn’t work. We informed them that we needed to get some sleep but would try an ATM or go to a BDC to change some Dollars. In between, the cleaner came to the room and yanked off our key card cutting off the light supply, we were barraged with calls from the reception threatening that security was going to escort us out of the room. It’s wild because most of their staff is black and yet they treated us like ****. We saw how white guests were treated and black guests and the difference was clear. Maybe they had an assumption and became discriminatory towards us. Note that 4 nights out of 5 was already paid in FULL and they had a security deposit of over 200 Euros with them. We had to abandon everything and rush to an ATM to withdraw more cash💰 to pay for the final day. Let’s not get into the fact that one of their staff ******* almost tried to be ****** with me. I got into the elevator to go and get water at the restaurant on the 8th floor, he kept looking at my boobs and made suggestive comments about wanting to spend the night with me. He also insisted on a hug. I cried from the experience of that hotel and very horrified. As a travel content creator, I will document my experience with videos when I’m back home and share YouTube videos. If you’re a Nigerian or black woman, please avoid THE ORIGINALS. I was excited to be here but it turned into a nightmare. As a business owner myself and CEO of 3 thriving companies, I saw some many lapses in their customer service. The entire place needs a staff overhaul.