Find 4-Star Hotels in Edinburgh

During the Edinburgh Festival, hotel prices across the city skyrocket, so I was really pleased to snag a capsule bed here. It's in a prime location, right behind St Giles' Cathedral, and stepping outside puts you right in the middle of the Fringe street performances. The facilities, environment, management, and service inside are excellent, and safety is well-managed. Even though I booked an 8-day stay in a mixed dorm, everyone was respectful, and travelers were very considerate of each other's space. The downstairs bar and restaurant offer great value for money, with guests receiving a 15% discount. The food and drinks are high quality. The only downside was the mattress, which was too soft and made sleeping and getting up a bit uncomfortable.

Location. Location. Location. The hotel is a 10 minute walk from the Edinburgh Airport. No need to worry about trams, taxis or Ubers.  If you want to go into Edinburgh, there is a tram that goes from the airport to the train station.  My room was clean and bright. The bathroom had all the amenities and great towels. Check in/out was quick and easy.

The location of this hotel is just on the border of the city centre, so it feels a lot quieter compared to right on the High Street. My room was a windowless Queen Room, with plenty of storage space for 2 people.  I quite like the design of the room, where 1 side of the room is the washing facilities. Unfortunately, the night when I stayed, there were many loud door slamming during the night.  I've got woken up many times. I had the breakfast downstairs at around 9:30am, and it closes at 10am.  The hot food was very dry, so probably been sitting around for some time.  If I stay here again, I would go elsewhere for breakfast.

I rarely leave negative reviews, but I feel that other travellers should know what to expect. I stayed in a single room on the top floor and was very disappointed, especially considering the price. The room was much smaller than I had expected and felt rather cramped. I paid £136 through Trip.com, even with a discount, and I simply did not feel that the room offered value for money. The room looked tired and dated. The carpet did not look very fresh, the furniture was old-fashioned but not in a charming or historic way, and there were marks on the walls that could easily have been touched up. The bedside lamp also appeared to be damaged, as the lampshade was noticeably crooked and could not be adjusted. I would also like to mention that the room and bathroom were clean, and the bed linen was fresh and clean. I knew when I booked that the room did not include a safe or a fridge, as this was mentioned in the description. However, for a four-star hotel at this price, I still feel that a safe and at least a small fridge should be provided. The television was also very small, and overall the room felt very basic for the price and hotel rating. The bathroom itself was a reasonable size, but it was not very practical. There was no shelf above the sink for toiletries, which was inconvenient. In the shower, the large shampoo and conditioner bottles were placed on the floor of the shower, meaning I had to keep bending down to reach them. I would also like to mention that access to the upper floors involves a very steep spiral staircase. I was aware that there was no lift, but I did not expect the staircase to be so steep and difficult to climb. As I was not comfortable in the room, I asked whether it might be possible to move to a different room. Unfortunately, there were no other rooms available. I had originally planned to stay in Edinburgh for another night, but I decided to move to a different hotel instead. The location of the hotel is good and convenient for Waverley Station, and the staff were polite and friendly. However, my overall experience did not meet my expectations for a four-star hotel, especially at this price. Unfortunately, I would not choose to stay at this hotel again.

Without doubt, this was one of our finest hotel stays in recent memory. From the moment we arrived, Novotel Edinburgh set the tone with a level of warmth and professionalism that genuinely stood out. The staff were incredibly helpful throughout and what really demonstrated this was a small but telling moment: we lost our key card during the stay, and it was replaced immediately, without any fuss or inconvenience whatsoever. It's the kind of effortless service that puts you completely at ease, and it's something you remember long after checkout. The breakfast deserves a special mention — it was simply top notch. The spread was so good that holding back was near impossible, and it's the kind of breakfast that makes you actually look forward to the morning. Freshly prepared, well-stocked, and served with care — it's one of the best hotel breakfasts we've had. The location is outstanding. Sitting just a mile from Edinburgh Castle, you're right in the heart of one of the most iconic cities in the UK. Public transport couldn't be more convenient either  buses are accessible right behind the hotel, making it incredibly easy to get around the city without needing a car at all. The one area that needs addressing is parking. The hotel's own car park is frequently full, which meant we had to use the nearby NCP instead. To the hotel's credit, they did provide a discount for the NCP - a thoughtful gesture that softened the inconvenience. However, it's worth noting for electric vehicle drivers: the EV charging at the NCP is painfully slow, so factor that into your plans if you're arriving in an electric car. A heads-up from the hotel at check-in would go a long way. Parking frustrations aside, Novotel Edinburgh is a brilliant base for exploring the city - exceptional staff, an unmissable breakfast, and a location that's hard to beat. We'd return without hesitation.

We booked this hotel not knowing that it is literally next to the zoo. So it was a pleasant surprise and we decided to include the Edinburgh Zoo as part of our itinerary when we were there. There’re bus stops infront of the hotel that conveniently transport us to the city centre in 15min; as well as to the airport. The bus systems there are superb and most of the times the buses arrived on schedule. There are no bottled mineral water, toothbrushes, toothpaste, comb or other sanitary products (except for shower gel, shampoo and handwash) provided in the room. However, there is a note pasted in the toilet that one has to ask for these items at the reception counter if one requires any of these. We didnt notice the pasted note in the toilet; thus we did not ask for these during our stay.. We were also surprised that there was no mini fridge or safe which are normally provided in a hotel room. Nonetheless we were happy when there’s an iron and ironing board in our room. We noticed that the housekeeping service usually starts around 9am. We were in the room at around 9.30am when someone from the housekeeping dept tried to open the door. So if you intend to wake up late, we suggest to keep your door locked and latched. Their housekeeping is efficient as we think they need to be on schedule but many times our used cups were not cleaned thoroughly (or replaced) as there were still stains in the cups. 1 day 1 of our half-drink bottled drinks was removed from the table which we presumed the housekeeper could have thrown it away. On the whole, it’s a pleasant stay for our family.

The overall experience didn't live up to the price. For a luxury king room costing over 3000 a night, the path to our room was ridiculous: first up to the second floor, then down to the basement (-1 floor), passing through a total of six doors, four of which were tiny, only to be given a room at the very end of the hallway. When I tried to sort this out at the front desk, the hotel's excuse was that they had no other rooms available that day! Yet, I found the exact same room type still listed on three different booking platforms. Even the Trip.com agent insisted there were no rooms, which is hard to believe if it's listed on three separate sites – if it was just one, I might understand it being taken down. On check-out day, due to the incredibly small lobby, we waited for the elevator for a good 10-20 minutes, only to find no available elevators we could fit into. My child and I ended up having to carry our large suitcases down the stairs! Aside from all this, when I tried to change rooms, the 'Chinese courtesy' they advertise (Trip.com should really amend this) was non-existent. There was merely a person who spoke Chinese, or more accurately, a Chinese person who acted like a European. When I mentioned at the front desk that the room didn't match the photos and felt like false advertising, this 'Chinese' staff member actually got upset. Shouldn't a guest be allowed to point out discrepancies between the booking and the actual experience? The way the front desk staff looked at me, their facial expression, and tone of voice, were completely unacceptable for a hotel costing over 3000 a night.

This hotel is really convenient for transport. It's close to the airport, and right next to the train station, from which it's only a 12-minute direct ride to the city center. It's just as good as those hotels in the city that cost over a thousand [currency unit] a night! Plus, there's a super big supermarket next door, which is perfect for picking up souvenirs. Just a heads-up: the hotel's standard is to clean every three days, so if you prefer daily cleaning, remember to arrange it when you check in!

⭐⭐⭐⭐⭐ Stayed at Stewart by Heeton Concept for 2 days and I would absolutely love to come back in the future! The apartment was spotless — no dust, no bed bugs, fresh clean bedsheets, and a tidy washroom. Everything was well-maintained and made for a really comfortable stay. It truly felt like a great place to relax and unwind. The only two things I’d mention as areas for improvement: the check-out time of 10:30 AM felt a little early, and a few basic toiletry amenities like toothpaste, a toothbrush, and slippers were missing. Everything else was provided and well-stocked. Overall a fantastic stay and highly recommended. Will definitely be returning! 😊

The room quality is on par with a 3-star hotel in China. The hotel staff were very friendly and provided excellent service, but the room layout was quite odd and winding. The bed wasn't very big either. It's super convenient if you want to visit Calton Hill, but I wouldn't recommend it if you're primarily interested in the city center, as it's about a 20-minute walk.