Find 4-Star Hotels in Malang City

"Should be better off being marketed as a 3 Star hotel instead of 4. Checking-in was a breeze, but they do not bother helping with moving luggages. The doorman would just look at you. The room was big. The corridor isn’t carpeted, so you can hear doors slamming and people talking outside your room rather clearly. They do have comfortable bed and pillows though. There was no safety deposit box in my room. Called housekeeping, and a chap brought in the metal box... while hugging it. The box was light. He just placed it on a shelf, and walked away. I mean, what's the use of having a light, moveable safe? It's okay. 3 stars hotel experience. Was told that the hotel doesn’t provide iron and ironing board and guests can use their ironing service for a fee of course instead. Reminds me of some budget hotel stay instead of any other normal 4 stars hotels. The cleanliness was abysmal, honestly showering in public would be a better choice. I could not walk around inside there barefooted. The shower floor was slimy, with mould growing on the walls. It was unacceptable for being rated as a 4 star hotel. Service was good though. Everyone seems eager to please. Breakfast was good. Location is excellent as it's connected to a mall. Amenities wise just needs more sprucing up. Alright stay but for the price, there are other alternatives that can provide better."

"Good hotel with nice pool / bar area. Friendly service and excellent breakfast. Spacious and clean room. Only point of improvement is the bathroom, which is very basic."

"We arrived as early as 11AM and thankfully given early check in. Any hotel that did this is 5 stars in my book! Room and bathroom were clean. Drinkable water can be obtained from dispenser in the hallway. Breakfast was nice! Great selection of food, snacks, pastries, cereals, etc. Hotel location is in the heart of the city. Probably the only minus point was, as a property the hotel is not the most spacious, so less parking area available. Bunch of cars tend to queue in the morning picking up the outgoing guests."

"Pleasant Stay at HARRIS Hotel Malang I had a very enjoyable experience staying at HARRIS Hotel Malang. The staff were warm and welcoming from the start, and the check-in process was smooth. My room was clean, spacious, and comfortable — perfect for a relaxing stay. The pool area was a nice spot to unwind, and the overall atmosphere of the hotel was peaceful and pleasant. It’s also conveniently located, with easy access to the city center and other attractions. One thing that could be improved is the breakfast selection. While the food was okay, the variety was quite limited compared to what I expected from a hotel of this level. Despite that, I still had a great time and would consider staying here again. A nice place to relax while exploring Malang"

"The location is just off the main street running through Malang, makes the hotel less affected by traffic noise. One of the minor drawbacks of this hotel is the lobby drop off area and minimal availability of parking onsite. The friendliness and helpful customer service can be felt as you step into the hotel, from the security to the receptionist and workers all radiating warm smiles. Our check in process was smooth, we were assisted to find an available room for early check-in before 1pm . The restaurant staff was also attentive and courteous. The hotel felt relatively new, only a couple years old and in great shape. The bedroom had semi firm but comfortable mattrass, with abundant pillows. Delightfully we got a 55” LG Smart Tv, with the to-date streaming services available (Netflix, Disney, Prime, Vidio, Youtube) and also cable tv showing international channels (AXN, Japanese, Arabic, etc). The room felt very cosy for resting after a long day's work or travel. The bathroom, although only had showers and no bathtub, gave great water pressure and hot water. The only complaint from the hotel is perhaps due to the connecting door, we can hear the other room's door closing and opening loudly as well as some talking from the other room. Hotel had an interesting gym for good workout, rooftop cafe/restaurant. Didnt try any of those facilities for this trip but hopefully for my next trip. This is my second stay at 101 and look forward to returning again. Also, right across the hotel is a Sara Bakery, which serves good cakes and bakery products, and has a full restaurant menu also."

"Your hotel is comfortable . Breakfast was good and have variety choices. The service in the front desk and restaurant are both good too, especially during breakfast the waitress are friendly and ready to help. During my Check in the front desk help pretty quick too. The bus boy took my luggage right away being send to my room. Has free coffee or tea in the lounge is a good thing . The non smoking room is clean and not too small, bathroom facilities is good. The cupboards have many hangers I like that. The price is not too cheap, average price. Overall I enjoyed my stay . I don’t mind recommending to friends."

"Overall it is a good value for money. Popular with family with kids which can be noisy. Room is adequate, however you can hear people dragging chairs from the upper floor as it is tiles insteas of carpeted. Rooms and amenities looks dated and tired. Breakfast selection is Indonesian food and taste good."

"They have variety of food for the breakfast which is great. However, the cafe of the hotel (Napa Eatery & Bar), was not as great. Food took 30mins to serve when my family is the only one there for dinner. The taste of the food was not really on par with the reviews that I've seen. The hotel services is not as great. They reassured us that they will provide the things that are not in the room (example: iron for ironing clothes), but, we did not receive it."

"The room was a bit dusty and when you walk in, there's a slight smell. Toilet was ok, service wasn't the best, food was meh but given the price it was really good compared to the others."

"Nice property, not in a central location. Spacious rooms, large and comfortable double bed. The cleanliness wasn't the best; there was dust on the floor and in the corners of the room. Complimentary water, coffee, and soft drinks were provided free of charge in the room. Excellent staff, very kind, helpful, and above all, smiling. Superb breakfast. Every dish was delicious and always refilled. Small gym where you can do some exercise, and a pool on the ground floor for relaxing."