Find 4-Star Hotels in Genoa

"We had a very comfortable stay and really enjoyed the hotel. A great bonus was being able to use the amenities of the neighboring 5-star hotel. The location is perfect, right next to the Genova train station. The only minor issue was the beautiful antique elevator, which was not always reliable because the doors had to be closed manually, and some guests did not do this properly, which occasionally meant the elevator would not work and we had to take the stairs instead. Overall, a great experience and we would happily stay again."

"It was handy for an early flight. We could walk to terminal in two minutes. Aircon was good in the June heatwave. But check in was perfunctory. No info given re bar or area. Hotel was quite shabby. Dirty windows, unhoovered carpets , marked walls. Duvets were lumpy. Shower and towels ok, mattress ok. Glad it was just for one night"

"My stay at Hotel Bristol Palace was truly delightful. The hotel is exceptionally elegant, with stunning classic decoration that gives it a timeless charm. Every corner feels thoughtfully designed and beautifully maintained. The staff were highly professional—polite, attentive, and genuinely insightful in offering recommendations and local information, which made the experience even more enjoyable. The location is excellent, making it easy to explore the city, and the overall cleanliness was impeccable throughout the stay. The buffet breakfast was another highlight, offering a great variety and quality to start the day right. A refined and comfortable stay—I would absolutely return."

"A little difficult to find even with GPS, though this is due to an overhead pista confusing the GPS. The staff were very welcoming and accommodating when we requested a quieter room. At every juncture the front desk was extremely professional. The breakfast exceeded expectations with an incredible assortment. The room had good city and harbor views and is quite secure. I would not hesitate to stay there again."

"The old-fashioned elevator was interesting! The triple room was quite large, but the layout was a bit odd; there was a big walk-in closet that wasn't very useful, so the actual usable space wasn't huge. The free minibar was great, and there was plenty of water! The service was also excellent. It's quite hard to get a taxi in Genoa, but the front desk staff were very patient and friendly, helping to call taxis or give directions for public transport. I would definitely consider staying here again."

"The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros."

"The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit."

"The old five-star room facilities are quietly old, but still very clean and tidy. Breakfast is OK. The pre-authorization at the front desk is not very used to Chinese tourists. It is obvious that Trip.com has been paid in full. When it comes to the pre-authorization of the same amount, I don't know what the intention is. However, the credit card bill the next month after leaving the store was not included, but the heart was always thinking, a bit annoying. Genoa is still a city with a unique style, and the St. George Cross flag makes people have the illusion of being in England, which is very fun."

"This was our second stay in Genoa; our first stay was at NH Marina. The hotel's location is very central and secure. We were lucky with parking and parked in the blue-striped section of the street directly opposite the entrance. We didn't trust leaving our keys in a nearby car park with the windows open. The breakfast and hotel staff deserve the best reviews. Cleanliness was good except for some dust in the bathroom. The bed was comfortable, and I find the price-performance ratio to be high. Thank you."