Find 4-Star Hotels in Milan

"Excellent stay experience! Special thanks to Ms. Stefania at the front desk. She is extremely kind, warm, and very patient throughout the service. We urgently needed something printed at the last minute, and she kindly helped us get it done perfectly, really saving our day. The service is thoughtful and professional. Highly recommended! We will definitely choose to stay here again next time."

"Beyond its location, this place has nothing going for it. The room was tiny, and the old guy at the front desk, who looked Chinese, couldn't speak Mandarin. The window handle was missing, and the toilet seat creaked so much I was worried it would break. As we were leaving, I saw a blue card on the table with drink prices listed on the back. I wasn't sure if it was for the mini-fridge downstairs. We had two drinks that night. The next day at checkout, the front desk mumbled something I couldn't understand. I just asked, 'OK? We go now?' She replied 'OK,' so we left..."

"First, the aircon is cold even in summer (we stayed on the top floor). The room size is big for European standards. Everything else (location, cleanliness, room condition, breakfast selection, food choices nearby) I am giving it 10/10 for its money. My only comment is that a room card is not required to get into the elevator. Everything else is perfect. Highly recommended."

"Hotel location: The Milan HD8 Hotel is located directly opposite Milan Central Station, just across the road. It's also conveniently located for the airport express train, even more so than the regular train, as it's just a short walk across the road. Room space: Very small. Once a suitcase is laid flat, there's no room to walk around. Facilities and hygiene: The bathroom has a separate wet and dry area, and the air conditioning is very strong. It has a 6-foot double bed, but there were no toothbrushes, conditioner, slippers, or tissues. [Unexpected Safety Incident] On the second night of my stay, the power tripped twice in quick succession. When I reported the first outage, the male front desk staff member was surprisingly able to accurately state my room number. He contacted an engineer to inspect, and the conclusion was that it wasn't due to a problem in the room itself, but rather the main circuit breaker on the first floor where my room was located. After it was reset, the power was restored. However, less than half an hour later, the power tripped a second time. This time, the male front desk staff member didn't call an engineer; he came upstairs himself and attempted to close me in the room. I managed to hold the door open in time, and clearly informed him and pointed out the switch location inside the room, which prevented an unsafe situation! The male front desk staff member then went to the main circuit breaker, and the power in the room was restored in just 2-3 seconds (presumably by flipping the breaker). This male front desk staff member offered no comfort or apology, but instead asked, “Are you scared?” Because the power tripped twice on the same night, making it impossible to stay safely, I contacted Ctrip customer service representative L19742 around 3-4 AM China time. Ctrip handled the situation appropriately for me, and there were no further power outages after that. [In summary, even with a good hotel location, I do not recommend single travelers stay here.]"

"Well... It's a great idea to create affordable, remotely controlled apartments by local standards, with good finishing and amenities. The finishing and amenities are good. But there's no response to any problems that arise. There's no internet (a cable issue) and it's been two full days since they've fixed it. Upon check-in, I barely received the code for the entrance, room, and parking (it's the same), but I couldn't enter the building or open the parking gate—nothing! It's impossible to contact the operator!!!!!! I barely made it into the building with random hotel residents and, through a housekeeping woman (also a random encounter), managed to get through to a live person from the administration. It was resolved in 15 minutes. My inquiries about the situation through the app were answered the next morning (!). One of the elevators broke down while we were there—nothing has been done for three days, and the future is also unclear. The company's website is very crude. I tried to extend my stay—I would have been better off moving somewhere else. Do I have to fill out all the forms and take photos of documents again? Why? And after emailing them through the app about the logic behind it, they said I didn't have to. There's no logic to it at all. I'm giving the service a 1 because I can't give it a 0. Otherwise, the rooms are good. The only downside is there's no clothes dryer and the lighting isn't optimal."

"The hotel is quite new. The room was comfortable and it had what we needed. It was close enough to the metro so it make it easy to get around, yet not super close to the center, but it was fine. Breakfast was nice. The staff was okay. Unlike many showers in Italy, the showers were a nice size. Most other hotels we stayed at had tiny cubicles as showers. The onky downsides are that the lifts in Italy are very small so a big family with bags will need to make more than 1 trip. It is also hard to find hotels with gyms around Milán and Venice."