Find 4-Star Hotels in Achi

"I booked two adults and two children (11 years old and 4 years old), but cooking and amenities were prepared by four adults. As for cooking, there were four adults on the app, so I made a reservation because I thought that it was good for children to cook for adults. (in the first place, you can't choose a child menu on the app, or you can't choose it. But the amenities were good for children) However, at check-in, the person at the front desk said, ”I have received a reservation for 4 adults and I can't change it from now on. If you can't believe it, please look at this order statement.” I was told that I didn't ask for a change, but I was disappointed. If the child's food does not advance during the meal afterwards, it is said that ”I don't eat at all”, and it is said that it is accused of the order mistake here. I thought the dish was a fireplace dish, but it was different. The best thing is to check out, and I'm going to make a claim statement. ”I've corrected it to two adults and two children,” he said, and it's easy to say that it's not a child fee, but it's a disgusting taste. As expected, even if I insisted that I had two adults and two children on the app and made a reservation for the child until the age ”Such orders have not come from travel agencies,” he said, without any sign of standing from the customer's perspective. I think it is natural to confirm how my inn is introduced on the app and how much it is as a management business on the inn side, but it was very unpleasant anyway. After that, I wasn't sure if I apologized, but I called the travel agency to confirm it, but I didn't know what I confirmed, so I just wanted to take responsibility for the travel agency. I told him when I checked out that I should check the app, but he didn't see it, so he didn't feel like he was close to the customer. It seems that he thinks everything is right."

"There are two large public baths, which are exquisitely decorated and have a foot bath overlooking the garden. The hotel parking lot is right next to the market, which is very convenient. Surprisingly, there are paper cranes at check out, which is convenient for stargazing/sea of ​​clouds. The dining room is super large."

"Breakfast and dinner are very good! The food materials are fresh."

"房間很乾淨、泡湯很舒服，餐點美味、服務人員很親切"

"This is a luxurious ryokan where their service is impeccable. Staff are very well-trained and the amenities are great. There is a private onsen that anyone can use as long as it is not occupied."