Find 4-Star Hotels in Achi

"I booked two adults and two children (11 years old and 4 years old), but cooking and amenities were prepared by four adults. As for cooking, there were four adults on the app, so I made a reservation because I thought that it was good for children to cook for adults. (in the first place, you can't choose a child menu on the app, or you can't choose it. But the amenities were good for children) However, at check-in, the person at the front desk said, ”I have received a reservation for 4 adults and I can't change it from now on. If you can't believe it, please look at this order statement.” I was told that I didn't ask for a change, but I was disappointed. If the child's food does not advance during the meal afterwards, it is said that ”I don't eat at all”, and it is said that it is accused of the order mistake here. I thought the dish was a fireplace dish, but it was different. The best thing is to check out, and I'm going to make a claim statement. ”I've corrected it to two adults and two children,” he said, and it's easy to say that it's not a child fee, but it's a disgusting taste. As expected, even if I insisted that I had two adults and two children on the app and made a reservation for the child until the age ”Such orders have not come from travel agencies,” he said, without any sign of standing from the customer's perspective. I think it is natural to confirm how my inn is introduced on the app and how much it is as a management business on the inn side, but it was very unpleasant anyway. After that, I wasn't sure if I apologized, but I called the travel agency to confirm it, but I didn't know what I confirmed, so I just wanted to take responsibility for the travel agency. I told him when I checked out that I should check the app, but he didn't see it, so he didn't feel like he was close to the customer. It seems that he thinks everything is right."

"It was a pity that the flower peaches were over, but I am very satisfied with the very nice inn. It was a pity that there was no herb hot water but there was no Junbi and there was no morning coffee. It was the best thing to be able to birdwatching with a lot of birds coming to the open-air bath in the morning ✨ Also, I would like to stay when the peaches are in bloom."

"The service was very good. We arrived half an hour late, and the hotel staff warmly entertained us for dinner. The food was also good. The staff also tried their best to explain the food in English, which was very considerate. The room is small and a bit old, and the location is near the market, which is very convenient."

"Breakfast and dinner are very good! The food materials are fresh."

"We spent two nights here and everything was flawless! The service and amenities were top-notch, and every meal—from dinner to breakfast—was carefully curated and delicious. Truly one of the best luxury onsen hotels in all of Japan"