Experience an abundance of unparalleled facilities and features at VESSEL HOTEL HIROSHIMA PEACE BLVD.Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel.Reception assistance is offered at the hotel featuring luggage storage.At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At VESSEL HOTEL HIROSHIMA PEACE BLVD, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at VESSEL HOTEL HIROSHIMA PEACE BLVD.At VESSEL HOTEL HIROSHIMA PEACE BLVD, guests can access vending machines that provide light snacks and beverages 24 hours a day.
"The hotel’s facilities are excellent, and the location is very convenient. For the price, it offers great value. Most staff members were friendly and helpful, but the January 5th evening shift staff member was not friendly at all.
On the night of January 5, this male staff member was quite unhelpful and rude. I had a package delivered to the hotel, and I had confirmed ahead of time that the hotel could receive it.
When I asked about it, he said they hadn’t received any packages. I explained that the building’s address might be shared and that it could have been delivered to the neighboring property (this had happened before, and another staff member had kindly helped me retrieve it).
However, he simply told me to contact the delivery company myself and walked away abruptly. Since I don’t speak Japanese, it was difficult for me to handle the issue alone.
I chose a hotel with front desk service specifically for help in such situations.
The next morning, I spoke to another staff member, who kindly said they would look into it. Later, they found the package, which indeed had been delivered to the neighboring building.
That evening, I was finally able to collect it—but it had been opened.
The staff apologized repeatedly, and I accepted their apology, but thinking back, it does raise some concern.
The opened package contained over-the-counter medicine, and the box was clearly labeled as such. If there was any suspicion, I believe it would have been more appropriate to verify with the guest upon pickup or report it to the authorities, rather than open the package privately.
Overall, the hotel’s hardware and location are excellent, and the staff are generally polite. I just hope that management can improve staff training and establish a better procedure for handling delivered packages to ensure a more professional experience in the future."