Find 4-Star Hotels in Kobe

"This single room was booked for a friend, and they were very satisfied. For praises and suggestions about the hotel, please refer to my previous review. The hotel is conveniently located within walking distance to attractions like Meriken Park, Kobe Port, Chinatown, Kyu-kyoryuchi (Old Foreign Settlement), Kitano Ijinkan-gai (Foreigner's Street), and the Sannomiya shopping street. You can also visit KOHYO Life Supermarket (see photo 4) which has many delicious items. The supermarket is located at the east exit of Sannomiya Station; you can spot its sign halfway up the tall building from a distance."

"The location is great! It's super convenient to get here from Kansai Airport by airport bus, about a 10-minute walk after getting off. You can find the bus timetable in the last picture. There are also plenty of dining options nearby. The front desk offers a wide variety of complimentary toiletries, tea bags, and drip coffee – make good use of them! What was a bit strange was the check-in process. After completing it manually at the front desk, I still had to register again at the self-service machine… The room isn't huge, but it's perfectly adequate, which is typical for hotels in Japan. The elevators seemed to take a while, so patience is a virtue here. Also, the housekeeping staff forgot to empty the trash after cleaning."

"This is a very established international hotel chain, located about 700 meters walk from Sannomiya Station. Despite being in a bustling commercial area near the station, it's incredibly quiet at night, ensuring a peaceful sleep. It's also very close to attractions like Kitano Ijinkan and Ikuta Shrine, both within walking distance. The room was very spacious, easily accommodating two open 28-inch suitcases with plenty of room to spare. The bed was comfortable, and the complimentary access to the 'san-wanna' (spa/sauna) was a highlight. I would definitely stay here again on my next visit to Kobe."

"The location of the hotel is superb as it was located at the Sannomiya station. You can easily identify the hotel building afar from nearby as it was one of the highest building in the district. There were tones of local restaurants and department stores nearby in walking distance. Public transportation was highly accessible to most of the tourist spots in Kobe. The hotel receptionists was friendly and spoke fluent English. They always greeted the customers with cheerful smile and polite greetings whenever we stepped out from the elevator. For the room itself, it was clean and tidy, not extremely spacious but sufficient for opening up 2 suitcases. And the massage chair was definitely the icing on the cake in which I regarded it as the most unexpected yet satisfying element out of all of my three stays in Kobe, Kyoto and Osaka! It saved our exhausted, sore feet, back and neck every night after the long walk. Highly recommended this hotel for everyone!"

"Let's start with the location. It's actually a bit of a walk from Sannomiya subway station, about 10 minutes on foot. This isn't a problem if you don't have heavy luggage, but if you're pushing a cart full of bags, it can be a bit strenuous. Luckily, you just walk straight along the Yamanote Line, cross a large intersection (via the overpass), and you're there. It's relatively easy to find. As for cleanliness, it's very clean and tidy. It's a quick-service hotel under Sheraton, and everything is quite well-thought-out. Regarding facilities, the hotel's amenities are sufficient. Although bottled water isn't provided, there's a water dispenser with both hot and cold water. There's also a microwave and washing machine on the first floor. For service, check-in and check-out are very quick. If you're staying for multiple nights, daily housekeeping is offered. Necessities like toothbrushes, toothpaste, facial cream, and facial cleanser can be self-served. If breakfast is included, it's at the Matsuya next door, which is convenient."

"Quite a nice hotel. Accessible to places via walking. The room is clean and comfortable. Daily changing of towels and bath robes is provided (may not be that environmental friendly). It will be good to provide a few hangers 😊 Otherwise, it's been a pleasant stay in the hotel."

"The hotel's location is great, about an 8-minute walk from Sannomiya Station. There are many restaurants nearby, and Nishimura Coffee Shop is also close by. The hotel is very secure; you need to use your room card to access your floor. The room size is quite spacious, and the toiletries provided are comprehensive. The breakfast is excellent and diverse. They even have zongzi (sticky rice dumplings) and congee, highly recommended."

"The English proficiency of the local staff is appallingly bad. I went to drop off my luggage and was told I couldn't check-in yet as it was too early. After finally checking in, I discovered my room was right next to the elevator. When booking, I had specifically requested a room away from the elevator, quiet, and non-smoking. It's my fault for not reconfirming with them, so I had to drag my luggage back to the front desk to change rooms. The new room was still on the street side, right next to the elevated highway, and directly opposite Kobe Station – you can imagine how noisy it was. This is an old hotel that's been renovated. You don't need a key card for any of the elevators, so female travelers staying alone should definitely be mindful of their safety. The quality of the renovation can only be described with a 'heh,' the details are just dreadful. Forget the small details, the door wouldn't even close automatically; you had to manually push and pull it to make sure it latched properly. The mini-bar light switch had an intensely bright light that was dazzling at night. Amenities weren't replenished on the second day, not even the drinking water. The staff passage, which also serves as a fire escape, was left wide open until 8 PM, indicating a lapse in safety management. The water pressure and temperature in the shower were unstable – hot one moment, cold the next, and then the water flow would suddenly diminish. I don't even want to comment on the breakfast; it felt worse than what you'd get at a slightly better budget hotel. The only made-to-order hot dish was an omelet. Every single cup was endlessly covered in limescale and scratches."

"Very happy with the stay not sure how it's only 3 stats very good value for money I stayed here for a break from the hostels and capsule hotels and I loved it . Allowed me to drop bag off before I checked inn room lovely shower could be a touch better rather than one that's over a bath but still gets the job done . And the location is brilliant very close to local train stations and subways would recommend . Plus the Japanese breakfast was lovely a first for me"

"I've stayed at Candeo Hotels several times across Japan before. Candeo Hotels always have excellent locations. The Candeo Kobe this time was also in a great spot, making it convenient to get anywhere in Kobe. What I love most about Candeo Hotels is that they all have rooftop onsens for bathing. Basically, you can do all your showering and bathing upstairs, so the bathroom in the room is largely unnecessary. The room wasn't huge, but it was already above the average size for Japan. I highly recommend this one in Kobe."