Find 4-Star Hotels in Isla Mujeres

"El hotel está muy padre! tal cual las fotos, me agradó mucho que siguieran nuestras indicaciones sobre el festejo de cumpleaños de mi pareja, si está lejano de la ciudad, pero presisamente eso lo hace mágico, sin duda volveremos, para hospedarnos en las cabañas"

"Great location and great service! Shower water pressure was also 10/10."

"The location is perfect, but the environment is not clean, and there are not many choices of food. The sea view is incomparable. You can watch the sunset in the restaurant on the beach and watch the sunrise in the sea-view room. But the room facilities are not good, and the room is not clean. The elevator is small and slow, and it's dark inside."

"My experience at planet Hollywood was 5 out of 10 the resort overall it self is beautiful the breakfast buffet 10/10 the pool events and water aerobics very fun however, when I booked the trip I booked for a junior swim out suit with 2 double beds when I arrive to check in at the reception desk I was given a king size bed with a sofa pull out . I was told by the front desk receptionist they didn't have any double beds available however I booked 2 months in advance she explained to me that she would provide me with a room with 2 beds the next day and to stop by the desk at 8 am. The next day I approached the desk with my belongings sadly to find out they didn't have the room available again the next day and I was told the same things repeatedly each night of my stay I became very frustrated sleeping on a very hard sofa bed and it gave me severe back pains. I had 2 ppl in my room and that is why I requested a room with 2 beds. The room service was also a bad experience we were told we could not order 2 of the same items in the menu which sounded weird you mean to tell me that my sister and I both can't order pizza and salad that's crazy to me . The drinks were very good especially the Miami vibe and Scooby doo shots . The resort will also try and provide you discounts by getting you to purchase a star class/diamond purchase that's 20,000 ."

"I normally do a heavy homework before we pick a place but it was honestly very hard to find anything about Cuxos so I hope others considering this property can benefit from our experience as the place definitely has some big pluses but also some serious negatives. One thing I would get out of the way is that I would not call it a hotel but more of a condo rental that has room service, while the actual ”lobby” is the bar at Chichis & Charlies Restaurant right in front of it (they own also another property here adjacent to Cuxos Hotel, directly behind the restaurant and it's called Chichi's 'n Charlies - you can find their separate TripAdvisor profile here, I think a lot of people confuse the 3 properties a lot...). If I still got your attention then look into details below. Location: this is the biggest seller of Cuxos, it's the only property (next to Chichi's ”old building next to it”) that is an absolute beachfront on Playa Norte. There are some properties next door but they have restaurants and pools in front of them while Cuxos is right there on the beach, you walk out of the room and you are on the sand enjoying the ocean. We took the car ferry so the distance from the terminal is longer than from regular ferry but the latter is definitely a walking distance - you simply follow the main road towards Playa Norte and when it ends at the roundabout by the Playa Centro you just continue on the sandy small narrower road (we were the one of only 2 cars there driving, everyone else was on a golf cart) that leads you all the way to the Chichis And Charlies where your ”check in desk” is located. You can cross also to the rooms through the Nautibeach Condos parking lot - sadly though you are not allowed to park a car there... so keep that in mind. From here everything is walking distance, in our 4 nights stay we moved the car once only when we took a drive to the south of Isla Mujeres (visiting Punta Sur is a must!) so at the end of the day the lack of parking lot wasn't that terrible but then again we visited in COVID November 2020 so much fewer people on the island... Grounds/Building: there are 3 structures; the restaurant, the ”old” building of Chichi's 'n Charlies separate property (make sure you book the one you actually want) and then the on of Cuxos Hotel - it appeared from many older pictures that Cuxos was the most recent addition and it may be just couple years old, although the elements do wear everything down pretty fast so you can't really tell it from the outside really. While the old building has the restaurant directly in front of it, the Cuxos has the Beach Club where your free daily beach chairs are located - pretty convenient (see my separate review on the restaurant and the beach club). The parking for the car was the ”side” road that leads to the beach, it's narrow but that's all there is in the area so keep that in mind when hesitating between the car and golf cart for Isla Mujeres. Room: the rooms are very modern and u"