Find 4-Star Hotels in Puerto Vallarta

"Very nice hotel the top of the hills in Conchas Chinas. Staff is very friendly and the hotel is quite clean and maintained. Great view of the sea with very comfortable beds and a nice hotel restaurant."

"We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional."

"The environment is average, the gym is quite small, but the room is relatively large. Puerto Vallarta is small, and it is quite convenient to take a taxi."

"We always wanted to stay in the Marina area. The Flamingo was a wonderful choice. Beautiful grounds, pool and restaurant/bar. We loved the view from our balcony."

"Hotel in a perfect location, a few minutes walk from the Romantic area of Puerto Vallarta. The hotel has a clean and comfortable rooms. The staff is really available and friendly, ready to recommend restaurants and activities. The strong point is the rooftop: a spectacular swimming pool with a wonderful view of the city. Property suggestions: Sonic: windows are little isolated from external noises. If you sleep lightly, you will take the ears. Room allocation: I noticed that the allocated room does not always correspond to that shown in the photos on trip.com. The only way to be sure of the type is to book from the official website of the hotel, which is not always easy for those who do not know the area. I would advise the property to monitor more about what third parties' websites publish, to ensure more truth and avoid disadvantages to customers. In the overall positive experience and good quality-price relationship, I would advise those who are looking for a comfortable and friendly staff base."

"Our stay has been an invitation to come back and come back, starting with customer service. A first class service from the person who receives you at the hotel and opens the door of the car where you arrive, the people who kindly attend you at the reception with a smile and an authentic sense of service, the porters who go out of their way to ask you for a taxi and help you load what you bring without being asked, and anyone who works in the hotel in the reception area is undoubtedly there to serve you with the best service disposition. Also in the pool area, and restaurants. The impeccable place, with an architectural beauty. Its spaciousness and distribution of both the hotel and the rooms welcome you. The fact of being an open place allows us to feel the weather, and the wind that blows is a very pleasant sensation. The decoration of the place is warm and tasteful, giving us a feeling of being ”at home”. The location of the place gives rise to going for a walk to the Marina, both day and night, with complete security, and all the places we went are very close, 5, 10, 15 minutes by car: Walmart, Shopping Centers , Malecon, Downtown, Restaurants, Maritime Terminal. The access to the beach is a delight, with unbeatable views of the sunset. We enjoy the extra activities that the stay at the hotel includes, and the fact that they are not invasive to our moments of being. The food is very good, and although the price is a bit high, it is worth staying **** at the hotel to eat. I want to close by congratulating the Customer Service program that the hotel has, since it is surely an administration that takes its time to train all the people who work there in this area. Customer service makes the difference in an experience, and that is what we look for when going on vacation, living pleasant and memorable experiences. Congratulations for your excellent service to all the people who work at Club Regina Puerto Vallarta!"

"Superb hotel! Small boutique resort that gets everything right. Lala is well thought out with lovely little niches thought out the resort. The staff are excellent, food was great and location amazing. Couldn’t ask for more"

"I was at this location 2 years ago when it was Grand Fiesta Americana. The dinner restaurant menu and quality were excellent. As Hilton the quality of food at the restaurants has definitely gone DOWN from a 8 to 5. The night entertainment is very bad. They need to do some more fun pool activities and night shows. There is nothing to do at night after dinner. I would recommend working on better menu options, quality of food and entertainment. The Mexican restaurant has mainly American food. The Italian restaurant has very limited options and the food is not good at all. I couldn't even eat my Italian food. But the location, service and view of the hotel is excellent. I hate writing negative reviews but this is an honest review. Thank you!"