Find 4-Star Hotels in Tamuning

"First of all, I’d like to say my stay at Hotel Tano Guam was the best hotel experience I’ve ever had! I visited with my 2-year-old daughter for her birthday, and the hotel thoughtfully prepared a small cake and even upgraded our room so she would have plenty of space to run around. We absolutely loved the room we stayed in. The front desk team was incredibly helpful and friendly. Special thanks to the Rooms Division Manager, Jerald Aradanas, for the room upgrade and the thoughtful gifts for my daughter! I also want to mention the night shift front desk staffs, Axel and Gene. They gave us such a warm welcome after our long flight and made the check-in process incredibly smooth. Thank you, Hotel Tano team! I will definitely choose to stay here again on my next visit to Guam. Highly recommended!"

"This place is definitely recommended for those who prioritize location! The ocean is right in front, and you can also enjoy the pool. There's morning yoga where you can connect with nature, break a sweat, and then dash into the sea – it's the best! There are also delicious restaurants nearby, so we enjoyed trying different spots for breakfast, lunch, and dinner, all within walking distance. There isn't a supermarket close by, so we took the free Don Quijote shuttle bus. The bathroom in the room we stayed in had a broken shower head holder, and the closet had a slight smell. We stayed with four people, but it felt spacious!"

"The staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best. I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam. Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good. I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me. The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill. This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!) There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip."

"If you're traveling with kids, this is absolutely the best choice – it's truly fantastic! The beach, kids' classes, and a swimming pool are all available. You can easily spend an entire day at the hotel. Across the street, there's a shooting range and restaurants, and about a kilometer's walk away, there's a large supermarket. This hotel isn't heavily promoted back home, but it's genuinely good! Yes, the facilities are a bit old, but it's definitely not a dealbreaker."

"I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself."