Find 5-Star Hotels in Cixi

"Traveling with family, this hotel was beautiful with a strong festive atmosphere, perfect for Chinese New Year. The staff were friendly and polite. Front desk agent Xiao Zhou processed our check-in quickly, and GRO Xiao Yu brought us warm towels. Breakfast was also quite rich and varied. We'd love to come back to beautiful Cixi if we get the chance!"

"It’s nice clean hotel it’s very good for business travelers it’s have restaurant open 24 hours"

"Our family, old and young, spent Chinese New Year's Eve and the following day on a two-day, one-night trip at the Junlan, occupying four rooms, and it exceeded our expectations. From the moment of online booking, the hotel staff were incredibly helpful, answering all our questions and assisting with changing rooms to king-size beds and connecting us with the catering department to book our New Year's Eve dinner. Mr. Fang from the catering department helped us with the menu, ensuring everything was perfectly arranged. The hotel did a fantastic job with the New Year's atmosphere. The rooms were well-equipped, and I particularly loved the large balcony. Every detail of the hotel showcased its exquisite operational philosophy. Xiao Yun provided excellent service on-site, and the breakfast spread was very rich. The hotel's location is superb; just walk through the hotel's tea bar to the back, and you'll reach Baoyun Lake, where the lakeside area is perfect for a stroll and enjoying the scenery."

"I always enjoy my stay in this beautiful hotel 🏨 The service is 5 star! Always friendly and very accommodating and helpful."

"This hotel is very close to Fantawild, making it our top choice when visiting the park. The breakfast spread is incredibly rich, with options like oatmeal and rice cake soup, and it all tastes great! The lobby is spacious and offers a delicious afternoon tea. Our room was quite clean, and this time we were on the 20th floor, providing a panoramic view of the surroundings. There's a wide variety of takeout available, with all sorts of cuisines, including tangyuan (glutinous rice balls) and small seafood dishes. 'Yan' from room service was very enthusiastic; when we called to ask for children's slippers and toiletries, they were delivered incredibly fast. They even proactively called us when we left something behind in the room, which was super reliable! We'll definitely stay here again next time."

"The hotel address is good, parking is convenient, and the park is next to it. I went to the May Day holiday and spent a long time in the park on the last day, which was very good. The hotel breakfast is also very good, more abundant than Hangzhou Bay International Hotel, and the service is more thoughtful. This season, blowing the hair on the balcony of the room is very pleasant."

"The hotel room is very big. I stayed in a lake view room on the tenth floor. The scenery was unbeatable and the surrounding scenery was pretty good. Maybe there were not many guests, so only 7 hot spring pools were opened at night, which was just average."

"Giving it a five-star rating out of habit, but I do have a few complaints: The shower only has shampoo and body wash, no conditioner. They only provide two bottles of cheap Ice Dew mineral water, and you have to call room service for more, whereas before they used to provide four or six. The outlets are definitely old; charging plugs easily fall out. If you don't specifically ask the front desk, they only give you one key card and don't proactively offer an extra for charging. The price of Tower A remains stubbornly high, and the occupancy rate isn't what it used to be, judging by the emptier parking lot. With more and more new hotels popping up nearby, there are now more choices. If they don't make some changes, it's going to be tough for them. Also, the toilet flush is weak, and there's no place to put your phone."

"My stay at this hotel was excellent. The overall atmosphere is modern, welcoming, and very well maintained. The rooms are spacious, spotless, and everything feels brand new. The bed is comfortable, the bathroom is great, and having a bathtub made the experience even more relaxing. The air conditioning works perfectly, which is especially important during warmer days. Room service was also very good—fast, reliable, and efficient. Overall, the hotel facilities exceeded my expectations in every way. In my opinion, this is one of the best hotels in the city. The quality of the rooms, the cleanliness, and the overall comfort make it a place I would gladly stay at again and highly recommend to others. The only downside is that very few staff members speak English, which can make communication a bit challenging for international guests. However, with the help of translation apps, we were able to manage without any major issues. Other than the language barrier, everything was outstanding. A modern, comfortable, and well-equipped hotel that offers a great experience. I would definitely stay here again. ⭐⭐⭐⭐⭐"

"The hotel environment is very good. When I checked in, I met the handsome customer service of the front desk surnamed Yuan. After understanding the needs of our two elderly people, the service was warm and thoughtful, so we immediately changed the itinerary and stayed for two days. Then the hotel met He Guiqin, the beauty customer service of the catering beauty, during dinner. Her service was very dedicated and professional. After understanding our dietary habits, she patiently helped us order food. It was very warm and patient, so that our dining experience improved a lot. Then I really met when I ate the next day and ordered food, very pleasant. The hotel's buffet breakfast is very rich and delicious, the ingredients are quite fresh, and the service is very good. The customer service of the housekeeping department is also very good. I encountered a little emergency problem when I checked in, and it was very efficient to deal with it. When checking out, the front desk customer service Xiao Xue and He Guiqin also came out to take the initiative and enthusiastically help us take the luggage and send us to the car. They feel very kind. The hotel has so many excellent employees. The business will definitely become more and more prosperous. It is an excellent quality hotel worth visiting next time."