Find 5-Star Hotels in Dalian

"We had a truly wonderful stay at Fraser Place Dalian. Before our arrival, Flora Sun kindly contacted us in advance, and she was also incredibly warm, professional, and welcoming during check-in. Thanks to her thoughtful hospitality, we were upgraded to an amazing suite with a spacious living room, three bedrooms, and three bathrooms. This made our trip with friends much more comfortable and enjoyable. What impressed us the most was the exceptional service from the hotel staff. We accidentally entered the wrong delivery address when ordering food, but a staff member went out of their way to locate the delivery, retrieve it, and bring it directly to our room. We were genuinely touched by this level of care and attention. The room was exceptionally spacious, spotless, and very well maintained. The location was convenient, and the overall stay exceeded our expectations in every way. As a group of three friends traveling together, we were able to create wonderful memories and enjoy a much more relaxing stay than we had imagined. The kindness and professionalism of Flora Sun and the entire hotel team will remain one of the highlights of our trip. We would definitely choose Fraser Place Dalian again on our next visit to Dalian and would confidently recommend it to anyone planning to stay in the city. Thank you very much for your outstanding hospitality."

"This hotel sets the benchmark for luxury in Northeast China. The sky lobby offers expansive views (giving off a Guangzhou Rosewood vibe), and overlooking the city instantly creates an amazing atmosphere. The rooms are new and well-equipped, the bedding is soft and comfortable, the dental kit is exceptionally good, and premium toiletries are among the many thoughtful touches. The staff provides attentive and well-measured service, proactively checking in without being intrusive. The restaurant on the 40th floor (for breakfast and other buffet meals) still has room for improvement; it could learn from excellent counterparts in the industry, such as the Hilton Beijing Wangfujing. After booking, staff will contact you in advance and provide convenient services during your stay (similar to the Hong Kong Jockey Club)."

"This hotel clearly has a strong legacy of service. I stayed at the Dalian InterContinental years ago, and while the furniture and decor are showing a bit of age now, the service quality remains consistently excellent. Restaurant Autumn and Guest Relations Manager Carl both significantly enhanced my and my friends' holiday experience. [Strong thumbs up emojis]"

"I've stayed at all the five-star hotels in Dalian – the Shangri-La, Grand Hyatt, Castle, Conrad, Hilton, and New World, from Donggang to Renmin Road and Xinghai. Years ago, I had a few meals and afternoon tea at the Kempinski, and my impression was quite good. This time, I was back in China for a business trip near the hotel. Even though the hotel had changed its name, I booked three nights and four days, drawn by fond memories and the convenience, as I had never actually stayed there before. The result was a huge disappointment! This is definitely a hotel I would never choose again. Let's start from arrival. Coming from the airport by taxi, I had one large suitcase and three carry-on bags. There were no staff at the entrance. Just as I was struggling, a male staff member saw the taxi and came out to help with my luggage. During check-in, the front desk staff said they had upgraded my room and very enthusiastically offered to take me to the room. In the process, they asked for my WeChat, saying it would be convenient for service. After I gave it to them, they just turned around and left, not escorting me to my room. This felt very insincere! They completely disregarded how tiring it is for a customer who has just traveled. So I dragged all my luggage by myself to the room, which turned out to be a corner room next to a dilapidated fire exit. Upon entering, my first impression was that the hotel's blackout curtains were fully closed, and the colors were very dark, making the whole room feel incredibly oppressive. I then requested a room change. Later, a young female staff member came to the room to bring a new key card, helped me view the new room, and assisted with moving my luggage. Her service was excellent! I'd like to thank that young lady. Now, about breakfast. I only went once out of three days and didn't bother going again. The food was unappetizing, and the hygiene was poor. Uncleaned dishes were left in plain sight after guests finished eating. Waiters constantly made screeching noises dragging chairs. Two waiters were chatting, and even after I signaled them, they didn't respond. And the attitude of the chefs making noodles at the Chinese food station – they were joking and laughing, and customers had to ask multiple times before getting a reply. The entire restaurant staff lacked a sense of service. I considered changing hotels in the middle of my stay, but I was too lazy to bother. I finally endured until checkout day. The front desk then asked for a good review, without asking about my real feelings at all. The entire check-in and stay experience was awful. I honestly can't give a positive review against my conscience."

"I stayed two nights in a row at the Shangri-La Dalian for this trip, and overall it was a great experience, with only two minor regrets. When I arrived and got out of the car, no concierge proactively offered to help with my luggage. During check-in, the front desk staff addressed me rather casually, calling me 'sis,' which lacked the appropriate professionalism for a five-star hotel. Aside from these two points, the room exceeded expectations. It didn't feel dated, was spacious and open, with plenty of natural light. All amenities were complete and well-maintained, making for a very comfortable stay for both leisure and business travelers. The hotel's location is convenient, making it easy to visit the beach and shopping areas. The room was clean and tidy, and the bedding was comfortable. For families with children, there was ample space and plenty of toys, so it never felt cramped. Toiletries and drinking water were replenished promptly. Although breakfast was busy, the crowd was managed in an orderly fashion. Overall, the hardware conditions are highly recommendable. I hope the hotel can refine its front office service details and standardize service etiquette. I would still prioritize choosing this hotel for future visits to Dalian."

"Nestled halfway up Lianhua Mountain, Yifang Castle stands majestically, a unique landmark in itself, offering stunning views that need no filter. The hotel's sky garden is exquisite and elegant, serving as a perfect observation deck with unobstructed views of the entire Xinghai Bay. The cross-sea bridge, alongside the vast blue sky and ocean, creates a breathtaking panorama. This fairytale castle hotel exceeded expectations with its elegant and clean environment, and well-equipped, comfortable rooms. James provided meticulous and thoughtful service, and the facilities were comprehensive, ensuring the children were happy throughout the stay. The photo opportunities were fantastic, and it offers great value for money. Highly recommended for families with children."

"The location is fantastic, right next to Sunasia Ocean World, and just a few minutes' walk from Xinghai Bathing Beach, Xinghai Square, and Xinghai Park – truly a prime spot. The hotel itself looks quite upscale, and Xiao Yao kept our room very clean and tidy. The afternoon tea is a buffet, which is much more substantial than the usual one-dessert-and-one-drink offering. The bathroom had instant hot water with excellent pressure. We were very happy with all of that. A couple of things could be improved: the power outlet on the desk was quite loose, and overall there weren't enough power outlets in the room. Also, while the elevator is unique, you do have to wait a bit longer when it's busy."

"The guest rooms at Xita Hotel have a rather heavy design style, and the renovation quality is quite poor. However, the overall service is excellent. After checking in, my child suddenly wanted some fruit. I casually asked a staff member, and even though the hotel doesn't usually provide complimentary fruit, two lovely staff members brought three fruits (a banana, an orange, and an apple) for my child. While not particularly fancy, it truly warmed my heart. I believe these fruits were probably their personal snacks. They even brought a rocking horse for my child to play with. One of the staff members was named Liu Lili – I apologize for forgetting the other lady's name. I'm incredibly grateful for their kindness and enthusiasm! Given the room rate is around a thousand yuan, I'd suggest the hotel should definitely offer complimentary fruit and small snacks. The cost is negligible, but it would make guests feel even more appreciated, otherwise, you might lose business to other hotels! Also, the hotel breakfast was very ordinary, which was disappointing."

"The hotel boasts great views and the staff are very friendly. We even received complimentary welcome fruit. However, I was surprised to find that the mini-bar items were chargeable. The hotel lobby is on the second floor, and since we transferred from another hotel, it was quite inconvenient to get there with all our luggage. I asked a staff member for directions, and they pointed to a driveway. Only later did I discover there's a side entrance with an escalator that leads directly to the second-floor lobby. All in all, for the stunning views alone, I'd still highly recommend it."

"My stay at Hotel Nikko Dalian was incredibly pleasant. The front desk staff were warm and attentive. I was able to check in smoothly at 10 AM, which saved me a lot of waiting time and was very convenient. They also extended my check-out time to 2 PM, making my travel plans much more relaxed. The room was clean and spacious, with well-maintained facilities, ensuring a very comfortable stay. The hotel's location is excellent, making it easy to get around and explore. The overall service was thoughtful and meticulous, and the value for money is good. I'll definitely choose this hotel again for my next trip."