Find 5-Star Hotels in Macau

"The free snacks and drinks in the mini-bar are refillable, which is a very nice touch. The water pressure in the hotel bathroom's shower was a bit low, which was a slight drawback. The room itself was fantastic, directly facing the Eiffel Tower at The Parisian. The hotel also has a popular Chinese ice cream parlor, recommended by celebrities, and a Don Quijote supermarket. The beef and salmon sashimi there are excellent and convenient, and they have unagi don (eel rice) and more. Plus, they'll even heat it up for you right next door!"

"I booked a King Room with an ocean view. The room was spacious, spotless, and well-maintained. The minibar items were complimentary, except for the premium bottled water and wine (though no wine was provided in the room). A deposit of MOP 1,000 was required at check-in, which was fully refunded upon checkout. The hotel also offered free shuttle buses to major hotels and key departure points across Macau. The concierge, Charles, was particularly helpful in advising us on the correct shuttle bus number to reach our intended destination."

"Our check-in experience was fantastic, thanks to Andy. He was incredibly professional and efficient, allowing us to check in early and even upgrading us to a room with a great view. The whole process was smooth and pleasant. He also gave us some small candies as a welcome gift, which were delicious! Overall, a very enjoyable check-in. When we checked out, we stored our luggage at the West Wing lobby, and Sheng there was also wonderful. The service was impeccable, very thoughtful and attentive. All in all, my experience at The Venetian was excellent, and I'll definitely choose to stay here again on my next trip to Macau."

"Stepping into the lobby, I was immediately dazzled by the blingy crystal chandeliers! The service staff were not only handsome but also incredibly friendly. Our 'fireworks view' room offered an expansive view; we could lie on the soft mattress, watch TV, and enjoy the tranquil lake scenery outside. In the afternoon, we went downstairs for dinner, then my friend and I bought some beers. We chatted away while sipping our drinks, and the atmosphere became even more magical when the Macau Tower lit up at night. I'd definitely pay for this night view again; my friend and I were both very satisfied! (P.s. A deposit is required upon check-in, and you might have to wait a while for the elevator during peak hours, so I recommend planning your trips accordingly.)"

"I forgot to pack my slippers, but when I opened the closet, I found two pairs waiting for me—exactly what I needed! It's rare to find hotels that offer such a thoughtful touch these days. The bathroom is incredibly spacious, and there's even a TV built into the wall next to the bathtub. The view from the 15th floor is absolutely stunning; you can see the Ruins of St. Paul's in the distance. Lunch at the MJ Cafe on the first floor is a steal—for just a few dozen bucks, you get soup, a main course, and coffee. The staff were so friendly, and the place had a nice buzz even on a weekday. I'll definitely be back!"

"The hotel facilities are very new, and the garden on the third floor is beautifully designed and a pleasure to look at. The shuttle bus is also very convenient, and the hotel room card allows for priority boarding. Breakfast is at the Grand Buffet, which is almost the largest buffet restaurant in Macau with a wide variety of options. This time, I wasn't able to upgrade to a garden view room, which would have offered a distant view of Macau Airport. It's very suitable for families, as they provide a free extra fold-out bed next to the sofa. I would choose to stay here again next time."

"Came here to celebrate my birthday, and they upgraded me to a room on the 19th floor with a nice view. However, it felt like they only realized it was my birthday upon check-in, as they later added a towel decoration and a tiny cake. It was a bit underwhelming. Even though the hotel is a bit old, the overall service was good, and the pool was very chill."

"I chose the right hotel for my trip to Macau with my mom! [Strong] The location is very close to the border gate, and the hotel offers a free shuttle bus which makes getting around super convenient. The room was exceptionally clean, and the soundproofing was excellent. The bed was just the right firmness, so I slept really well. The atmosphere was absolutely perfect, and the service details were incredibly thoughtful! Satisfied, so satisfied, super satisfied! [Fireworks]"

"We spent two days at this wonderful hotel. We were originally planning to stay overnight, but we couldn't resist staying an extra night. Here's what I want to say: 1. The location is excellent! There are a lot of must-see places nearby. There's also a station with free shuttle buses that take you to and from the airport, to the border with mainland China, and to Taipa Island, where there are many attractions, and much more. 2. Of course, the hotel staff and their attitude towards guests are excellent!!! It feels like there's no one else in the hotel except you!!! Very responsive, attentive, in general, you feel like you're the center of the universe))) Upon check-in, we were upgraded completely free of charge to a room that cost twice as much as the one we booked. And when we decided to stay an extra night, we were told we could stay in the same room for free, even though the hotel was fully booked!!! This is the best attitude I've encountered in all my travels!!! We were delighted!!! 1000% loyalty. 3. This is the room. We had a room on the 17th floor with a balcony and a magnificent view of the city. Although initially it was supposed to be without a balcony and much lower. The room is equipped with everything you need, absolutely everything!!! 4. Excellent spa area with an outdoor pool and jacuzzi, a children's water slide and a very green area, there is also an indoor area with a sauna, jacuzzi and pool. There is also a bar with excellent cocktails, boutiques with branded items and much, much more. 5. Very good breakfasts, lunches and dinners - in general, everything to make your stay truly comfortable and unforgettable. I can talk endlessly about all the advantages of this wonderful hotel, but I want to say one thing - I did not notice a single flaw, and, in my opinion, this is the most important thing. We will definitely come back here again and will recommend this hotel. Thank you very much for your stay!!!! 🫶🏻"

"After booking, I tried to contact the hotel multiple times without success; no one responded to my requests. Finally, Ctrip helped me communicate with the hotel the day before our trip. Initially, I was concerned about renovation smells in the Bond Tower and asked to be moved to the Banyan Tower. Ctrip informed me that as of April 2026, only the Bond Tower was open, which I accepted. Then, I requested to switch our king room to a twin room, and the hotel said it would cost an additional 90+ RMB, which I also agreed to. Many online reviews mention free room upgrades, but honestly, don't expect any of that anymore. I had also mentioned it was our 10th wedding anniversary, and while they didn't upgrade our room, they did give us a small cake. However, it was clearly an oversight as it said 'Happy Birthday' – very perfunctory. Furthermore, during check-in, halfway through the process, a South Asian supervisor-like staff member suddenly came over and, with a disdainful look, told us we needed to pay extra. I was thinking, hadn't Ctrip already clarified this, and hadn't we agreed to pay? Why did she act as if we were unwilling to pay and deserved her contempt? This was the first time I'd ever had such an uncomfortable check-in experience in Macau. The hotel's facilities and design are undeniably exquisite and beautiful. Although the room was small, the Bond Tower didn't have the strong renovation smell that some online reviews mentioned, which was a relief. The hotel also provided Eiffel Tower tickets, which was a pleasant surprise. After returning to the room in the evening, I noticed there was no turndown service provided, nor was the room tidied up a second time. The service was a bit lacking. Also, there were no size options for children's bathrobes; my 130cm, 80-catty (approx. 40kg) son couldn't wear theirs. The service staff and front desk employees had poor English proficiency. The only thing that truly impressed me was the heated swimming pool. Located on the 3rd floor, it offered great views, with comfortable loungers, lemon water, and towels readily available by the pool. The water temperature was a very comfortable 36 degrees Celsius, making it suitable for swimming even in winter, which was excellent. Overall, you can stay at this hotel, but don't have high expectations for the service."