Find 5-Star Hotels in Macau

"I'd call Grand Lisboa Palace the best hotel in Macau. I've stayed at more expensive places like Wynn, Galaxy, and St. Regis, but none of them compare. They're genuinely dedicated to hospitality and service, not just relying on high rollers for room revenue. This hotel is perfect for those simply looking for a leisure trip. From the moment you arrive, all the staff are incredibly warm and eager to help with any issue immediately. The facilities are luxurious; the indoor pool is stunning, and while the outdoor pool is a bit small, it's great for kids to just splash around. The hotel is massive with over a thousand rooms, but the signage is clear and the layout is well-designed, so you won't get lost. I found the soundproofing excellent, and the air conditioning wasn't loud at all – many older hotels in Macau have noisy AC units. The rooms are very new and smart, even with electric curtains, though mine seemed to malfunction. The location is great for shopping. A taxi to the Venetian costs around 30 MOP, and Wynn Palace is just a 10-minute walk away. The only downside is the breakfast; it's quite ordinary with nothing special, not very varied, and the freshness could be improved."

"This hotel is truly a resort! The only drawback is the lack of a dedicated shuttle, but you can use the Sands Macao's shuttle service. From the airport, take the shuttle to The Parisian Macao, then go downstairs to catch the Sands shuttle. If it's late, you can take a shuttle from The Parisian, The Venetian, or The Londoner to the Taipa Ferry Terminal, as the Sands shuttle there runs until midnight. Once you get off at the Sands, you can walk directly through the long corridor – one way leads to the hotel lobby, and the other goes straight to the resort facilities. The staff are polite and speak fluent Chinese. On the first night, the kids next door were quite noisy. I called the front desk, and they immediately intervened, and it quieted down instantly. The next morning, I wanted to change rooms. The front desk readily agreed, but after checking, they found the noisy guests had already checked out, so I decided not to move. However, the front desk assured me they would help if needed. The next day, I went swimming; the outdoor pool was clean, and there were hot tubs and even a waterslide, which was fun for adults too! I stayed for three days and was very satisfied. I'll definitely come back."

"Perfect score for Altira Macau! It was our wedding anniversary, and after we made a note, the hotel thoughtfully decorated our room with balloons. The whole room was warm, romantic, and instantly gave us that celebratory feeling – a delightful surprise and so comforting. The service exceeded our expectations in its attentiveness. They proactively added an extra bed for our child free of charge and thoughtfully delivered a delicate mini-cake and a fresh fruit platter. Every little detail was incredibly heartwarming, and we were truly touched. The room itself was spacious and grand, not at all cramped. The bathroom featured an extra-large round bathtub, big enough for two people to soak in! The floor-to-ceiling windows offered an absolutely stunning view of Macau's cityscape and ocean, making the experience incredibly comfortable. We could even watch the night view from the sofa. The mattress was soft and great for sleeping, and there was plenty of space for our family. Overall, the service was gentle and meticulous, and the facilities were luxurious and comfortable. It's our top choice for an anniversary family trip, and we'll definitely choose to stay here again next time we visit Macau!"

"The room was spacious and clean, and the breakfast offered a good variety. Overall, it was a comfortable stay. A nice perk was being able to skip the cable car line by showing our room card. However, the service response was a bit slow and not always prompt, which might be due to the hotel's large size."