Find 5-Star Hotels in Shenyang

"This stay truly exceeded my expectations. From the moment we walked in, the concierge immediately came over to help with our luggage. Check-in at the front desk was super fast, and the staff were incredibly enthusiastic. They even thoughtfully gave us tips for exploring the area and upgraded us to a higher floor room for free! The room was spotlessly clean with no strange smells, and the bedding was fluffy and soft. All the bathroom facilities were brand new. The public areas were also consistently maintained by staff, making the whole place feel very pleasant to walk around. During our stay, any request to the front desk was met with a super quick response. There were absolutely no unpleasant surprises, and the value for money was outstanding. I will definitely stay here again next time I visit this area, and I've already recommended it to friends who are planning a trip here."

"The room was new, so there was a slight smell of renovation, but it wasn't overpowering. The twin beds, at 1.35m each, were great for families with children. The gym was fantastic with a full range of equipment. As for breakfast, it was just okay for the price; the freshly squeezed fruit and vegetable juice was good, and the noodles were decent, but everything else was pretty standard. The front desk staff were also very friendly. Since I visited during an off-peak time, there was plenty of parking available. I used to only stay in international chain five-star hotels, but if you plan on eating out every day and breakfast isn't a big deal, this hotel is a solid option."

"Huge shoutout to Sunny at the front desk! They were incredibly professional and really knew their stuff. The check-in process was super smooth and efficient, and they meticulously double-checked every detail, showing great attention to accuracy. Sunny proactively gave helpful reminders about breakfast times and parking information, and their warm and appropriate demeanor made a big difference. They were always quick to respond to any questions or requests. This kind of excellent, professional service significantly enhanced our overall stay."

"This hotel is almost perfect! The room was impeccably clean, not a speck of dust anywhere. The location is great, with direct access to K11. A lady from the front desk provided excellent service – she was beautiful and kind, truly radiant. They even surprised my child with a little gift for their birthday, which we really appreciated. Breakfast was fantastic and offered views of the Grand Theater. The buffet lunch is also highly recommended. All in all, everything was just wonderful! 👍"

"Facilities: I read online that it was a bit old, but after checking in, I found it to be very good, with excellent facilities and equipment. Hygiene: Needless to say, it's a five-star hotel, so the hygiene is impeccable. Environment: The environment is also fantastic; it's very convenient to get anywhere from here. Service: All the expected services are available, and the cookies are delicious too."

"This was my first time in Shenyang, and for an important anniversary, I chose the Conrad as our base for a three-day, two-night stay. Here’s an objective review based on my actual experience: **Location:** The hotel is very close to both Beizhan (North Station) and Shenyang Station, about a ten-minute taxi ride. If you take the subway, it’s just one transfer, and you can reach Exit A of Renmin Square Station on Line 2 (which is the entrance to MixC Hang Lung Plaza) in about 30 minutes. From the first floor of Hang Lung Plaza, there's a glass automatic door that connects directly to the hotel's first floor. Regarding Hang Lung Plaza, I won't comment on the shopping as I didn't explore it much. However, it’s very convenient to take the escalator down to the basement for a meal, grab some snacks at the supermarket/convenience store, play Taiko or Maimai at the arcade on the basement level, or sing karaoke at Mei KTV on the third floor accessible by a scenic elevator. This definitely adds to the convenience of staying at the Conrad. **Service:** * **Pre-Stay Service:** I didn't receive any pre-arrival calls or contact, which is usually standard for five-star hotels. It made me think, 'Hmm?' a little, but it wasn't a major issue. During check-in, the front desk informed me that our room was still being prepared but offered a complimentary upgrade to a smoking room so we wouldn't have to wait. I accepted the kind offer and was relieved that the smoke smell in the room wasn't very noticeable. * **During-Stay Service:** On the first night, I wanted to take a bath, but the bathtub took nearly two hours to fill, only reaching the depth shown in the photo. After half an hour, I thought it was just because the tub was large and filling slowly, but when it was still the same after more than an hour, I suspected the drain wasn't sealing properly. However, it was quite late, and I didn't want to bother the hotel staff with repairs at that hour, especially since we’d already received an upgrade. It felt like that 'don't ask for a bicycle when you've been given a watch' kind of awkwardness. So, the next morning, I called housekeeping to ask if someone could check it while we were out in the afternoon. When we returned the next evening, the first thing I did was fill the tub, and seeing the water successfully rise made me so happy! I could finally take a bath! I'm grateful to the staff for solving the problem on time. Later that night, we went to the executive lounge on the 83rd floor for the evening light meal. The food was excellent, and they were proactive in asking about our needs. Special thanks to Cloris, Luna, and Rachel for their warm service. **Facilities:** As mentioned above, the room was generally in good condition. There were a few areas that showed some wear or minor human-made stains, but nothing major. Honestly, you don't really use or even touch every single part of a suite; it's always just a few key areas. The bathtub issue might have been a 'historical problem' left by a previous guest, but at least I got it resolved. This does, however, suggest that there's room for improvement in terms of facility maintenance and even upgrades. **Dining:** The executive lounge's food has already been mentioned, so I won't repeat it. For breakfast, I went at 8 AM and 9 AM on the two different days. As expected, it was less crowded earlier. You swipe your room card, then an attendant guides you to an empty table and asks if you'd like coffee or tea. Overall, breakfast was quite good, offering most of the varieties you'd expect from a typical five-star hotel. **Final Thoughts:** One minor point of annoyance was the hotel's elevators. Many guests have mentioned the hassle of having to transfer elevators on the 88th floor to get from the hotel entrance to their room. Personally, I think the waiting time for the elevators is more frustrating than the transfer itself. From the 88th-floor lobby to the rooms on lower floors, there are four elevators. Without judging whether that's too many or too few, objectively speaking, every time I waited for an elevator from my room floor to the 88th floor, or from the 88th to my room, it always took over a minute. There was never a time when an elevator arrived within thirty or forty-five seconds of pressing the button. And often, when the elevator did arrive, it was empty. Perhaps it was because I stayed on a weekend and the hotel had an event? The above only represents my personal experience during this stay."

"I booked the Dragon Dream Hotel for my New Year's Day trip to Shenyang. The room was spacious and the lobby was grand, really showing the hotel's commitment to guest experience. The front desk attendant who checked me in was very enthusiastic, and I even added the hotel's duty manager on WeChat. They really go the extra mile to understand and address guest concerns. If you have a reasonable request, it will be met, and you can contact them with any issues during your stay. It's a very thoughtful and guest-centric hotel."

"• Super convenient location Close to Shenyang Station and Taiyuan Street shopping district, with a subway entrance just 300 meters away. It's also easy to get to the Forbidden City (Gugong) and Xita. • Warm and professional service The front desk staff were efficient and proactively introduced the facilities. Housekeeping was quick to respond, and the member benefits were well-received. • Clean and comfortable room The room was spacious, the bedding was comfortable, and it had good soundproofing. The hygiene details were impeccable, and there was plenty of hot water. I"

"The room was spacious and offered a stunning view, offering a bird's-eye view of the beautiful Northeastern University campus, including the main building, Hanqing Hall, and the large sports field. The room was fully equipped, and the brunch menu was diverse and delicious. The front desk service was exceptionally attentive and helpful, especially Xiaolin, who proactively understood our needs and arranged a suitable room. His friendly attitude was outstanding. I hope to stay at the Northeastern University International Academic Exchange Center again."

"The room was clean and hygienic, and I must commend Belinda at the front desk for her warm and attentive service. The hotel is easy to find, conveniently located for getting around. Five stars, highly recommended! The location is excellent, close to everything, and there are many great places to eat nearby."