Find 5-Star Hotels in Paris

"Let's start with the positives: The overall facilities are top-notch for most hotels in Paris, with an elegant French style and excellent soundproofing. The common areas, though not expansive, are charming and tastefully designed. Cleanliness, however, would only rate a 4 out of 5. Some details were overlooked, such as hair left on the sofa, and the welcome champagne glasses from the first day were left uncollected for four days. The bedding was high-quality, bath products were Guerlain (though I personally found them too fragrant), slippers were soft, and the mini-bar was complimentary. Now for the downsides: The Junior Suite we booked differed from the images on the booking platform. There was no three-seater sofa, only an ottoman at the foot of the bed, nor was there a window in the bathroom. The 'suite' aspect merely consisted of a soundproof door separating the bathroom from the main room. Our particular room faced the street, and Parisian mornings are quite noisy with garbage collection. Upon check-in, we had specifically requested a quiet, courtyard-facing room. After some discussion, they offered to move us on our last day, but as packing would be a hassle and we had plans for that day, we decided not to bother with the move. Those initial champagne flutes remained on the desk for three days without being collected – seriously, is that a question of basic hotel service or just a complete lack of attention? The placement of the bathroom magnifying mirror was incredibly tricky; it would topple over onto the tap with just a slight touch, and there was nowhere else to put it. When it fell, it shattered into two pieces. We left a specific note asking for it to be cleared away and also informed the front desk directly. The result? The mirror was removed, but two shards of broken glass were left behind, which was absolutely appalling. Imagine if we had a child with us... is this incompetence again? The hotel hosts a significant number of Chinese and Asian guests, and an elderly Asian gentleman was part of the restaurant service staff. While numerous 4-star hotels in the vicinity average between €200-€300, this establishment, a 5-star property, offers relatively good value, operating more like a high-end boutique hotel. Naturally, illustrious neighbors like The Ritz and Rosewood are far more imposing and luxurious, but their prices are commensurately higher."

"What a fantastic stay! An elegant five star hotel! Location is perfect. Even though it is next to the railway station but the sound proof is perfect, very quiet in the room. We had a good rest. Very safe too. You can easily get to anywhere especially doing shopping. The room is big since they upgraded our room to an executive room. They provided complimentary stuff: coffee and tea and cookies sometimes. The breakfast is mediocre but healthy."

"Very satisfied. I thought it was a little expensive, but it was worth it. My daughter and I were traveling together, and we never felt unsafe during our stay. During the day, there was always a staff member near the door, and you couldn't get on the elevator without a card. At night, the automatic doors wouldn't open without a card. We stayed in a DELUXE DOUBLE room, and there was plenty of space to spread out our luggage, and even when we ate in the room, it didn't feel cramped, so we thought it was comfortable. The room was clean, and the shower/sink and toilet were separate. The shower door was not half glass, as is common in France, but the whole door closed lol. I felt a little more luxurious when the toilet paper that was almost gone was replaced with new paper after cleaning. Most of all, the staff's appearance and service were first-class. Is it because I only stay in cheap hotels in Japan? There was no language stress as I didn't have to ask questions about baggage storage, check-in (you do this while sitting in the lobby next to the hotel, and they offer coffee or cocoa), baggage storage, etc. The hotel is located a little way off the main road, but it's on a busy road. Given the location, I think it's safe. The Champs-Élysées is like Omotesando, and the area around the Opera is like Ginza. It takes about 5 minutes to get there after getting off the Roissybus. Of course, the staff will arrange a taxi to the airport, so the location doesn't matter in that respect."

"The family room, with two rooms nestled in a gated area, offered considerable privacy. While the room wasn't as large as expected, the bathroom was large and spacious. The breakfast was excellent, and the front desk staff provided helpful information, such as how reliable it was to call a taxi rather than using a Bolt, and their restaurant recommendations were excellent. The location, right by the Seine, made getting around easily. Overall, it was a quiet, elegant, and comfortable environment."

"Conveniently located just a stone's throw from my office. The room was newly renovated, but the lighting was a bit dim, which I wasn't quite used to. The bed was very comfortable. Plenty of dining options nearby, with a Korean restaurant and a Chinese restaurant right across the street. The metro is only a 3-minute walk, and it takes about 25 minutes to get to Galeries Lafayette in the city center."

"Great hotel, only down its no one tell us there is another lift to access to the spa and pool area, and when you have shower in room, the room is really steamy"

"Our overall experience was fantastic, with impeccable service and facilities. The service was prompt and the staff were very friendly. The facilities were new and well-maintained, and our room was clean and comfortable with great attention to detail. As a couple, we were extremely satisfied with our stay and found it to be excellent value for money. Highly recommend!"

"I’m not sure if Paris is just expensive in general, but… this place doesn’t really feel like a 5-star hotel. There’s a musty, almost moldy smell in the room, and the water pressure is so low that it took me forever to take a shower. 😩 But then again, the last 5-star hotel I stayed at didn’t even have hot water, so… I guess low water pressure is something I can live with. They did upgrade my room, but honestly… aside from being bigger, there’s not much to like. Since it’s just the two of us, we don’t really need a larger room anyway. The whole place — from the room itself to the building and even the elevator — feels old and a bit unpleasant. For a 5-star hotel, it’s really disappointing. I wouldn’t recommend it. There’s an InterContinental right across the street, and the staff there actually greeted guests properly. It was around the same price, and honestly, I wish I had stayed there instead. The staff here are very kind, but apart from that, I have to be honest about what really matters to me. I do appreciate the room upgrade, but truely the hotel facilities are disappointing."

"The air -condition is not working and they are not offer any help, Plus there is a construction next building which it create a voice at 7 :30am, and when i compliant about it, they say they have nothing they can do, then why they rent out this room to the customer, i plan to stay 6 days 5 nite which i have to move other hotel on the forth day, This is totally unacceptbale"

"We book 2 room for our families of 4. We arrv at munich station, the direction is not very clear so we have to make a round and walk farther until get there. The neighborhood is quite dark at night. But The apartmen room is very nice and spacious. There are small kitchen with the utilities. And well maintained. Only that the check out time is 11 oclock.and we are not allowed to stay longer. But they have luggage storage to keep luggage Overall it’s worth for the money."