Find 5-Star Hotels in Edinburgh

"I can only say that I love and hate this hotel. I had a bad stay experience. Can you believe I spent 2,700 yuan to book a room in the basement? ! The pictures of the hotel room are seriously inconsistent with the reality. When booking, I noticed that the pictures of ordinary room types may be underground, so I specially booked a room type one level higher (the corresponding pictures on Ctrip also showed normal windows and floors), but when I arrived at the hotel, I was still arranged in the basement. The hotel manager explained that their rooms were not divided into floors, and after all the rooms upstairs were arranged that day, they arranged a room on the ground floor for us. Living underground was really unacceptable, so I had to accept the manager's recommendation and upgrade to a top-floor room for an additional 80 pounds. Environment: As shown in the picture, the view from the upgraded room is really great. The hotel is about a 20-minute walk from important attractions such as Princes Street and the Castle. The location is slightly far, but acceptable. Facilities: The room facilities are generally good. The hotel environment is very classic and well maintained. There is a parking lot at the back door, which is quite convenient. Hygiene: It may be that we changed rooms temporarily. After checking in, we found that the bathroom must have been used by someone, and there was also a used razor in the trash can. I wonder if the cleaning staff threw it away... Therefore, if you want to check in, it is recommended to determine the room type and floor in advance."

"The room is big enough, the environment is elegant and comfortable, the location is excellent, and it takes about half an hour to walk to various attractions"

"Lovely hotel, exquisite rooms. Great friendly service from all the staff. Wish there were more Virgin hotels around based on my experience here."

"Although the absolute price was a bit high, the value for money was excellent! The space was huge, equivalent to two bedrooms with bathtubs, plus an oversized living room, hallway, and walk-in closet. Gin, whiskey, vodka, cola, designated beers, and other drinks were all free to enjoy. There was twice-daily housekeeping service, and coffee capsules were refilled constantly. I was very satisfied. However, the hotel overall felt a bit dated. The main entrance surprisingly didn't lead to the lobby; it seemed to be more focused on dining and the spa. The actual lobby was hidden on the basement level with no signs."

"Lovely hotel with a really nice vibe. Beds are so comfy. Nice showers and luxury toiletries. Great amenities with snacks, coffee machine, local filter coffee etc in room. Staff are great and very friendly. Happy hour from 5 to 6pm with free drinks in the bar. Lovely coffee from the conservatory bar. Great selection at breakfast. All the staff are what makes the hotel so good. Really positive attitudes and always friendly. Highly recommend this hotel."

"Stunning hotel one of the best in Edinburgh impeccable service incredible whisky selection"

"It was a great experience. People here are very friendly and helpful. I loved the radio in the room, it could make me relax. And the breakfast tastes great too. Thank you for the nice service. I will recommend it to my friends."

"Getting a one-bedroom apartment right by the Royal Mile in Edinburgh in August at this price? What an absolute steal! It's also super close to the train station – the location couldn't be more perfect. This was hands down the best hotel of my entire UK trip. My only minor gripe was the price, but honestly, it was worth every penny. The apartment even came with a washing machine and a full kitchen, which is ideal for longer stays. Just a tip: if you plan to use the washing machine, remember to bring your own detergent, as it's not supplied in the room. The hotel service was outstanding. The staff proactively helped with luggage, which is a massive relief because Edinburgh has a lot of stairs, and getting from the front desk to your room can be quite a trek. This thoughtful service truly made a difference."

"Overall, I'm really happy with this hotel. The location is super convenient, the room facilities are comfortable, and I slept great at night. The room and bathroom were a bit small, and the soundproofing wasn't the best, but thankfully the other guests were quiet late at night. The off-season price wasn't too expensive, so it was pretty good value for money."