Find 5-Star Hotels in Cebu

"Safety: As a solo traveler, safety is paramount, and this hotel truly delivered. With security checks at the entrance and a second one in the lobby, I felt completely at ease throughout my stay. Facilities: Overall, the facilities were quite good. While not a brand-new hotel, the rooms were spacious and impeccably clean. The air conditioning was strong, and it was very quiet at night, which allowed me to sleep so soundly that I missed breakfast and ended up ordering takeout via Grab. The rooftop pool wasn't very large, but I went up to lounge for a bit. After several days of diving, I was too tired to actually swim. Service: Service was very responsive. During check-in, the staff mentioned I had the option to waive the deposit, and they even upgraded my room."

"I enjoyed my stay in Crimson Resort, the room is big and spacious for families, the staff are friendly and well trained, the four pools are huge and fun and the daily breakfast is delicious. We especially enjoyed the foam party at adult pool and Crimzone pool, the playground in Crimsone, the seaweed collection activity, snorkeling and the complete amenities of the room. Cebu beach is so pretty. Big shout-out to Clint in breakfast for his very warm service to me and my daughter. Cons: - There was no housekeeping done on 2nd day of my stay which was not informed to me in advance, I think that was not professional. - They don’t allow food delivery in but the food in the resort is not that delicious to be had everyday (I tried sisig, inasal and pizza). - You need grab or taxi to go out to Cebu city (and face the jam) as the shuttle only runs 3x a day, so it’s not convenient if you want to explore Cebu."

"Really awesome and accommodating service. The resort is one of the best I've experienced in this part of asia, in terms of the food, room quality, all the hardware and service as well. Aloher was super friendly and very helpful, the front office staff were all kind and warm too. Breakfast was excellent, but might need greater variety in the fruit section. Location was slightly off the beaten track but the private beach as a result was perfect."

"Incredible hotel with top-tier service. The rooms are huge and beautifully designed. Loved the direct access to all the restaurants and amenities at Nustar. The Best breakfast buffet!"

"We had a wonderful stay at Seda Hotel Ayala Center Cebu. The room was clean, modern, and comfortable, and the location couldn't be better—direct access to Ayala Center Cebu’s shops and restaurants. The staff were friendly and made check-in a breeze, and the breakfast offered a satisfying variety each morning. Overall, great value and a reliable, comfortable base for exploring the city."

"We booked 2 nights In the Business class suite it was my bday & after typhoon tino . I’ve been staying in Radisson since 2010 & there service never change. Still very accommodating, friendly & helpful.. except for this one staff in the business class lounge . I arrived 2 min early in the lounge and I start to put food on my plate and he stopped me and literally told me U CANT eat yet As it’s not 5pm sharp!! And he literally pass by me and served water on all the guests glass except me!! The next morning my family went before 7am and all staffs are nice and He wasn’t there and snack time they went early again and he was so nice to them and served them water and coffee.. at evening I went with my whole family and he smiled at me and ddnt serve us water again!! Hes a lil chubby and Chinese eyes wearing black uniform . The reception guy blue uniform is very nice & he was so friendly and accommodating to all of us. My mom is a 71yr old senior & sometimes she needs help but this reception guy was really helpful except for that one rude staff"

"First of all i would like to say thank you to all the staff especially to Francis the manager at the Bar and the receptionist girl name Ruth she is very pleasant i really appreciate the helpfulness, and also the treatment they gave us it was a delightful experienced i worked in a service industry too and this is really important to have those excellent service in order to sustain the business, whoever is the owner of this hotel please do appreciate the hard-work of Francis the manager at the bar and Ruth im really glad of what he did for us during our stay, the staff are well trained, and overall the room is huge, and clean the amenities are great:) Thank you Dusit Thani, For those who checked a high quality type of service and good place to stay please choose Dusit thank by the way the food is great they have a big serving its all fantastic but the most highlight of my stay is because of the service given to us! The pool , beach breakfast:) it was amazing! Thank you Dusit thani;) it was a delightful experienced indeed."

"We had a great stay at Marco Polo Plaza Cebu. The location on Nivel Hills offered a fantastic view of the city and a relaxing atmosphere away from the traffic. The staff were professional and very accommodating throughout our visit. We especially enjoyed the breakfast buffet at Cafe Marco, which had an excellent variety. Overall, it was a comfortable experience and we would definitely return."

"All bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel. Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold. Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath. Afternoon Tea (2:30 pm - 4:30 pm) Light snacks with a limited selection of savory and sweet bites, they need to improve on this. Evening cocktails and canapés (5:30 pm - 7:30 pm) Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks. I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction. The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance. Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels. The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a casino player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk. The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay. Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect. Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection."

"Nice somewhat dated hotel. 3-4 star level. Its attractiveness is based exclusively on the foyer, the shared spaces at the lobby level (including the artificially created beach) and great service. Spectacular view from the large and airy foyer with plenty of spots to sit down and enjoy a cocktail with view. Huge/ opulent exercise area located in an adjacent condo building. The food available is excellent, but the choice too limited for a “luxury hotel” and totally overpriced. Hard to understand as there are nice eateries within walking distance. I guess they just don’t have the view… Rooms ARE functional, but dated and 3 star level at best. While colors are fresh and cool, the furniture is old and has recently been hand painted in white (!) so, surfaces are even still a bit sticky…! Bottom line: great for a short visit or just a cocktail enjoying the view."