Find 5-Star Hotels in Makkah

"We had a wonderful breakfast experience thanks to Asad (the manager), Arfah, Kasim, Ismail, Omar, and the entire team. 👍🏻 10🌟! They were all very kind, welcoming, and extremely helpful. We will definitely come again, InsyaAllah. 😍 the room was upgraded by hotel. MasyaAllah our rizq! Syukran & *************. Really grateful ♥️🤲🏻"

"1. My stay at this hotel in Makkah was truly one of the most wonderful experiences I have had. Everything was exceptional, and what stood out the most was the cheerful attitude of the staff and the warmth of their hospitality. Their kindness and dedication genuinely make you feel happy and welcomed from the very first moment. They go above and beyond to serve guests and make the stay as smooth and comfortable as possible, especially the reception team, who were incredibly professional, helpful, and courteous. 2. The breakfast was excellent, with a great variety of options, and the room was absolutely amazing—beautiful, comfortable, and prepared to a very high standard. 3. One of the most outstanding features of this hotel, especially if you choose the Gold stay option, is the private prayer area overlooking the Kaaba. This is truly a remarkable privilege, as it allows you to perform all your prayers in a peaceful atmosphere away from the crowds. In addition, there is a private entrance and dedicated elevators that take you directly to the Haram, which adds an exceptional level of convenience and comfort to the entire experience. 4. The afternoon lounge was also excellent, both in terms of atmosphere and service. I was especially impressed by the female staff there, who were highly dedicated, respectful, modest, and genuinely committed to providing outstanding service. 5. In short, this was a truly memorable stay in every way. My sincere thanks and appreciation to all the staff for their hospitality, professionalism, and attention to detail. I will definitely stay at this hotel again many times in the future, and they have my warmest regards and gratitude."

"The room is spacious, very near to al haram approximately 5 mins walking, The receptionist, Mr Al Haritha is very kind, he give us early check in Except the bell boy, he quite rude and hold our car door request for more tips saying that the amount we gave him is not enough"

"Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access."

"We had a wonderful stay at Jumeirah Makkah. The hotel is exceptionally clean, elegant, and very comfortable. The location is perfect, with easy access to the Grand Mosque, making our Umrah journey much more convenient. The staff were welcoming, respectful, and always ready to help with a smile. The service was outstanding from check-in to check-out. Our room was spacious, spotless, and well maintained, and the facilities exceeded our expectations. Thank you to the entire team for making our stay so memorable. We highly recommend Jumeirah Makkah to anyone visiting Makkah, and we look forward to staying here again in the future."

"Overall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner. Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest. Appreciated and thanks."