Find 5-Star Hotels in Pamukkale

"Positive review: The room was clean, and the breakfast and dinner were plentiful. Negative review: When I went to the hot spring, they asked where I was from. If I said China, they demanded I buy a swimming cap for 100 lira, otherwise they wouldn't let me in. But I saw many foreigners weren't wearing swimming caps. It was strange; it was discriminatory treatment."

"This is our second time staying at this hotel; we were here last in 2018. The hotel didn't disappoint. We booked two standard rooms and requested adjacent, non-smoking rooms in the comments. We received incredibly smoky rooms, but at least they were next to each other. We went back to the reception and asked for a change. The hotel offered us an apology in the form of a complimentary upgrade: two suite rooms, also adjacent. The rooms were wonderful! Clean, smoke-free, and next to each other. The linens and towels were in perfect condition. We also found a fruit platter waiting for us as a welcome gesture. The hotel has its own hot spring, two pools with water from this spring at different temperatures, and a regular pool. For some reason, the regular pool closes at 8 PM, while the hot spring and its associated pools are open until 11 PM. The hammam was cold, and treatments there were more expensive than at the all-inclusive hotel we'd just come from on the coast (Kusadasi). The staff would close the hammam door and tell us everything was fine, to relax. Uh, relaxing in a cold hammam isn't exactly appealing! You have to wait at least half an hour for it to heat up. But if you leave, they turn it off. So, you can't just walk into a warm hammam; you have to sit in a cold one and wait for it to heat up. As soon as the spa staff realize you won't be booking any treatments, they completely ignore all your requests. Last time we stayed here, everything was in working order, and the staff were friendly. In the spa center, you can get a free pool towel and refill your water bottle from the cooler for free. The breakfasts and dinners are magnificent! EVERYTHING is delicious! Varied, and they even have cherries. The food is even better than at the all-inclusive hotel we came from. The only downside is that drinks at dinner are chargeable. Only a bottle of water is free. The hotel is located a 20-minute drive from Pamukkale. I recommend staying here for an overnight stop. It's all positives: cheaper, fewer people, delicious food, clean, beautiful, and its own hot spring (you need a swimming cap to enter). If only they could get the spa staff to do their job properly, this hotel would be absolutely perfect! "

"Tripolis Hotel The stay experience far exceeded our expectations. The hotel is quiet and comfortable, and the atmosphere is warm, allowing people to truly relax. All staff are very friendly and attentive, always trying their best to meet the needs of guests. Our room was cleaned spotlessly every day and any problems were solved in time. The food served in the restaurant was of high quality and tasted excellent. The pool and common areas were always clean and tidy. The hotel is strategically located and it is very convenient to go to the major attractions of Pamukkale. Whether it is service quality or cost-effective, it is very suitable for families, couples and friends to travel. If we come to Pamukkale again in the future, we will definitely stay again Tripolis Hotel."

"Would you like my honest opinion? My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!) Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other! Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages ​​stated that tea was paid for, but no one paid for it—what's the point of that sign?! The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow. We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed. I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum. And there's practically no parking at the hotel; all cars park on the street in front of the hotel."

"We thank the staff for their interest. The facility has been revised, especially the pools are clean and the thermal facilities are quite nice... The rooms are also clean and useful... The food is diverse and has many options... Half board + tea time was also good... My one criticism would be if drinking water was provided free of charge at other times. 500 cc water per person in the mini bar is insufficient... In general, a nice 5* hotel where you can stay with your family..."

"It was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party. Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience. Too bad, because otherwise the hotel was good."

"The room booked for my parents has a hot spring and includes two meals, breakfast or lunch, or breakfast and dinner. The hotel room is not very big, the air conditioning is relatively good, and the front desk is very welcoming"

"Very nice hotel, very friendly, the general area and room were very clean. It was very enjoyable to swim in the thermal pool. The food was delicious. The best hotel to stay in Karahayıt."