Best Zermatt Hotels

"This is like an apartment of other Hotel, there is no reception on this hotel. You have to get everything from the other hotel next to it. this is Swiss Wooden Hotel, so simple and nice. It is not like hotel in the city. My room is big enough for 3. Just have a small table to eat but we mange it. Shower is ok but it is too tall for my mom (she is 5ft 4 ) to climb in. She is old so she needs to sit 1st and climb in. there is left but still need to walk a bit stair with your luggage......... You can ask the reception in the other hotel for hot water, hair dryer."

"This is one of the only affordable options available in Zermatt but I’d recommend avoiding it. The property is at 45meter high which became a challenge to go up with luggage. Then when you reach there sadly i had opted for a 8 bed room which was on the 4th floor which didn’t have lift 🥲. Then when i reached my room it turned out to a common tiny attic again entryway via another stairs with laid out communal style attached beds. It was so bad that if i extended both my arms i’d cover other people. You can imagine homeless people sleeping together. The amenities are available outside and it has good breakfast and WiFi was my savior. If you are really on a budget choose something not the cheapest option here."

"The staff is very kind and nice. They upgraded me to a larger single room. Single room does not have the mountain view. The staff shows me where I can see Matterhorn with a map which is very clear. The room is also very clean. Love the hotel."

"The location was excellent, just near Zermatt Bahnhof and easily accessible from most places. The room came with a balcony overlooking the mountains, offering a stunning view — we even watched black neck sheep while enjoying our dinner and coffee. The stay was comfortable overall, though note that no amenities like toothbrushes or shavers were provided. Breakfast offered a decent spread of continental options with limited hot food, but the croissants were especially commendable."

"Hands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water."

"Hygiene is not up to standard, there are hairs on the bed. The spacer laid under the sheets was shorter than the mattress, making it uncomfortable to lie on. The quilt is very strange. The size of the quilt is very small and the quilt cover is not a set. The big bed is actually two beds pushed together with a slit in the middle. There are free drinks in the room refrigerator and a chocolate as a gift. The hotel provides round-trip pick-up service, but it can only go to the train station, and you have to bring your luggage to the train station. I want to go to the train station in advance to use this service, but it is not possible. It is really stubborn."

"Hotel manager service is very good. Breakfast is also very good, the service location that does not provide lunch or dinner is also convenient, there is an underground parking garage."

"A very pleasant hotel in Zermatt, very design, the front desk is very warm, take the initiative to take you to the room to introduce various facilities. There was a fog on the day of the trip, I didn't see the top of the mountain, but the snow that woke up the next morning made my son very happy. The breakfast was very rich and you could order a single egg and waffles or something. The room facilities were also very good, there was a small fireplace, and it was very warm in winter. There is an open-air pool on the first floor of the hotel, and the feeling of ice and fire is still very exciting. There is a hockey court at the door. The children are practicing hockey early in the morning. It is fun to watch it next to it."

"The hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes. The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️ The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful. The town is not big, and the dining and shopping around the hotel are very convenient."

"The accommodation has a comfortable terrace with excellent views of the Matterhorn. The facilities (bed, bathroom, kitchen) are satisfactory for a short stay. To get to the ski lifts it has a steep slope if you walk, although it is connected with a free b"