Zermatt Hotels with balcony

"We stayed at Hotel Butterfly for three nights during our visit to Zermatt. Overall, the experience was average and there are several areas that could be improved. The rooms were acceptable but not as clean as expected, and the bedsheets had an unpleasant smell. Amenities were very basic only towels and an all-in-one soap were provided. Items such as slippers, moisturiser, and other standard amenities were not available, and there was no fridge in the room. Drinking water was only provided on the first day, although guests can refill water at the ground floor, which we appreciated. Breakfast was below expectations, and the service could be improved. We were not informed that eggs could be ordered until we noticed them being served to another table on our last day. Additionally, items like butter ran out and were not replenished promptly. We hope the hotel will take this feedback constructively and make improvements, as Zermatt is a beautiful destination and guests would benefit from a more comfortable and attentive stay."

"Location is slightly further from the train station, however you can hire a local EV taxi for est. CHF5/person from hotel to the train station (together with your luggages). Breakfast spread was decent and would recommend if you’re traveling on a budget to Zermatt. Down the road you’re able to see this Matterhorn view!"

"Hotel is located close to the station. Lobby for registration is 1 min walk away. Staff allowed check in earlier at 12.30pm. There’s a lift to move luggage upstairs. Breakfast spread was good. The room is a little small but all good. Lights at corridor and bathroom could be brighter"

"We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt."

"Four of us stayed for one night in two rooms at Alpenblick Superior during our trip to Switzerland. The location is about a 10-minute walk from the train station. Our room had a beautiful view of the Matterhorn, and it was very clean and peaceful, as it's not located near the main street. Do note that you'll need to bring your own toothbrush and toothpaste."

"Check-in is self-service here, but we must have looked a bit lost or stayed too long in the lobby because a staff member promptly appeared to assist us. The staff are incredibly friendly and polite, making us feel right at home. It's conveniently located about 15 minutes from the train station, and at night, you can see plenty of stars. It offers great value for money, especially considering it's newly renovated. I would definitely return for another stay."

"I had a wonderful stay at this charming small hotel, beautifully decorated and conveniently located near Zermatt train station. During my stay, a snowstorm caused a power outage and all train services were suspended, making it impossible to leave the town. Despite these unexpected circumstances, the hotel took excellent care of us. They provided helpful information, allowed us to extend our stay without any additional charges, and showed incredible kindness throughout. The hotel owner was especially warm and accommodating, making a difficult situation much easier for us. I truly appreciated their hospitality and would highly recommend this hotel to anyone visiting Zermatt."

"Nice room with matterhorn view, spacious room, free transfer service from zermatt train to hotel. Staff friendly."

"The hotel's proximity to the station was a lifesaver, especially with a heavy suitcase. Zermatt has these electric vehicles that transport guests to hotels further from the station, so some places might offer shuttle services. However, if you don't want the hassle of booking one, this hotel is a perfectly good option. My only minor complaints were the awkward placement of the power outlets and the lack of one by the bed."

"I stayed at Hotel Parnass during my time in Zermatt, and it proved to be a very convenient and comfortable base for exploring the town and surrounding mountains. The location is one of its biggest strengths. The hotel is right in the centre of Zermatt, meaning you’re within easy walking distance of shops, restaurants, and key attractions. It’s also only about a 5-minute walk from the train station, which is ideal when arriving with luggage or heading out early for mountain excursions. The room was clean and comfortable, with everything needed for a pleasant stay. It had a cosy, alpine feel that suits Zermatt perfectly, and it provided a good place to relax after a day out in the mountains. Breakfast was included in my stay, and it was a great way to start the day. Having breakfast on site makes mornings much easier, especially if you’re planning an early start for skiing, hiking, or taking one of the mountain railways. From a practical perspective, the central location means you can easily access lifts, train connections, and walking routes without needing any additional transport. Everything feels close by, which is a big advantage in a destination like Zermatt. I would highly recommend Hotel Parnass for anyone looking for a well-located, comfortable hotel in Zermatt. It’s a great option if you want to be in the heart of the town with easy access to everything while still enjoying a relaxed alpine atmosphere."