The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
Check-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
Short 4 day stay in Krakow. We had most things planned ahead of trip so we were only using the hotel as a base as we had a lot to cram into the time we had.
Hotel was very clean and quiet as more mature aged people seemed to be using the premises.
Staff were polite and friendly and when we asked about a trip to the salt mines they obliged and had us booked in minutes
Doubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
It's about a 15-minute walk from the station, but there's a bus stop nearby so it's easily accessible. The hotel was very clean. The shower was also fine. I'd like to stay here again if I have the opportunity.
Excellent location, comfortable hotel, beautiful room
Unfortunately, room 105 is not quiet because the air conditioner is too noisy and to complete the noise of the tram rails located in a short distance continued to feel, Until midnight, and then it took over around six, and even though you weren't very much in the room during the day, the evening and early morning it became intolerable, sometimes it was also trembling the room.
Excellent breakfast with little sweet for us Italians
By changing the room I would advise him lively
This is the third time I've been here. The Wi-Fi network was broken during the first two days of our stay. After reporting it to the front desk a few times, it improved a little. Other services are still as good as before. You can borrow an umbrella on rainy days. There is an Aldi nearby, a large Carrefour, and it is the terminal for many trams. The breakfast also has a rich variety.
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41 reviews
9.2/10
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UUrszula ZiółkowskaA wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
GGuest UserI really enjoyed my stay at the hotel — it was very comfortable, and everything was great. The room was clean and cozy, and I felt very relaxed there.
Just a small suggestion: it would be nice to have some extra bathroom items like a shower cap, cotton swabs, and a штsmall toiletry set.
Also, I used the airport shuttle service, which was convenient. But I was a bit disappointed that the driver didn’t help me with my suitcase — I had to lift it myself into the car, even though it’s a paid service. My luggage wasn’t too big, and as a woman traveling alone, I would have appreciated some help. I think that kind of support is part of good service.
Thank you again for a nice stay!
GGuest UserDoubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
GGuest UserExcellent location, comfortable hotel, beautiful room
Unfortunately, room 105 is not quiet because the air conditioner is too noisy and to complete the noise of the tram rails located in a short distance continued to feel, Until midnight, and then it took over around six, and even though you weren't very much in the room during the day, the evening and early morning it became intolerable, sometimes it was also trembling the room.
Excellent breakfast with little sweet for us Italians
By changing the room I would advise him lively
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
11357007****The location is fantastic, on the Buda side, right below Fisherman's Bastion. We checked in in the evening and could just walk out the back of the hotel to reach Fisherman's Bastion, and then head down to the Chain Bridge. Breakfast was incredibly rich with a wide selection of cheeses, sausages, and fruits. The front desk staff's English was excellent. The hotel is small but charming. The only downside was that the 'double bed' was actually two small single beds pushed together, so for a couple to sleep together, they'd have to squeeze onto one very small single bed. There are a few traditional Portuguese restaurants downstairs with reasonable prices.
DdelThe location was Amazing , I can see the central square from my room . Really few steps no from everything. Well equipped room , with kettle , mug , soluble coffe and tea . I love this kind of stuff in the room . The bathroom, the shower was clean and new . The receptionist nice . The breakfast is weel filled ..you can chose between salty and sweet stuff .
You can find everything you need there . ☺️ Widly suggested
GGuest UserSolid hotel which is close to the city center. The interior is older but kept well. The bed was good. Free WIFI was there, on site parking in the courtyard. Breakfast had very tasty scrambled eggs. Not obercooked.
Good hotel for my overnight roadtrip stay.
MMillerMikeFantastic hotel! Staff was super friendly and helpful. The location is great on one of the main tram lines and close to the bus and train stations. Room and bathroom were the perfect size and the bed was big and comfortable. Really enjoyed the fresh water dispenser in the hall for refilling water bottles and having cups of tea after coming in from the cold. Room and lobby were very clean and the bar/food counter in the lobby was great!
AAnonymous Userit was a nice hotel to stay overall.
the only thing i did not like was cleaness because i found some dusts on the desk and the sink.
as per the staff, everyone was helpful and warm-welcoming.
and the breakfast is a bit expensive but worthwhile to pay for 49 zloty because all the food were fresh and delicious. it is good to have breakfast early in the morning if you have to be in a hurry such as catching a plane or train.
besides, the location is very convenient. there is a direct bus to wieliszka salt mine, which is quite far from the city center and stare miasto (the downtown's name in polish) is also close to go due to lots of trams connecting from the hotel. 😆😆
and i personally take into consideration about whether there are stairs even at the entrance due to a heavy suitcase. there are no stairs at the main entrance and 2 lifts are working very well, and no need to worry about bringing the room card key. 😁
and the given password is easy to remember and convenient to get in the room, which can help you travel light.
thus, i would like to strongly recommend staying here due to lots of benefits to travel in krakow.
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