The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
A very enjoyable stay, the hotel is located off the beaten track but is a great base for nearby attractions: Oświęcim, Energylandia, Wadowice and Kęty. Great staff and very good amenities on site: indoor and outdoor swimming pool, spa, restaurant, cozy large rooms and a tasty breakfast for dessert.
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
Excellent! It's both cheap and comfortable. I booked a hotel for this business trip and looked at many options, but this one was the most cost-effective. I've already recommended it to my friends, and I'll definitely stay here again next time I'm in town.
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
Hotel with beautiful interiors. Very tasty breakfast, a large choice of food. The only minus is the price for parking (which is hard to find on hotelu-180 zł.) and the idleness in the photo of the lock from the credit card (Zł. 400) , the amount automatically blocked after checking, for the use of paid services, Unlocked only after telephone intervention after many hours of check-in.
Hostel Deco, nestled in Kraków's heart, offers prime access to attractions. The spotless rooms and shared spaces impressed me. The staff were friendly and helpful, enhancing my stay. Modern facilities, including a well-equipped kitchen and reliable Wi-Fi, met all my needs. For budget travelers seeking comfort and convenience, this hostel is a gem in Kraków's crown.
The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
The room has nothing to say, must live in the black suite, other room types are just like. There is a party on the first floor of the hotel on weekends, which is open until 2:30. It is very disturbing to the people ... If you care, be careful to book.
Great
42 reviews
9.2/10
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JPY 9,570
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9.4/10
Amazing
Super place to stay I highly recommend this hotel. Stepped off the 300 bus from Krakow city - 10 minutes walk to the airport or there is a shuttle bus. Great room with everything you could need and tastefully decorated and designed - they give you a glass carafe and there is a water dispensing machine on each floor so that you can help yourself . Super modern and comfortable with a perfect shower room with underfloor heating. Great bar area which is also used for the Massive buffet breakfast which was superb. Just perfect
Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
Absolutely lovely little room for such an affordable price, the bathroom was gorgeous and was given 2 sets of towels each which was enough for the 5 days we stayed! We arrived quite late on the Monday and did struggle to figure out how to get in for a little while as the doorbell only spoke Polish so we couldn’t understand what it was telling us to do, however we called the number and the woman on the other end was very helpful, told us where to go and then when we were going the wrong way again she came out and found us! Getting into the building from then on was really easy! The location for travel purposes was absolutely amazing! Trams right outside, and then a train station a 10 minute walk away. There is shops nearby but only a small market and a few zabka’s, but again old town is only a short walk away and again public transport is so great you can get anywhere! Now a couple of downsides is it is really noisy as the tram lines are right outside the building, so if you’re on an outer room (like we was) the trams go until late and then start again really early so hard getting good sleep but for the price really can’t complain. Last one is we stayed for 5 days and would have appreciated some extra linens for the bed, but again nothing major. Overall, absolutely brilliant for the price, 10/10 clean which is the main thing for me. Will definitely stay here again if in Krakow! Thank you very much!
The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station. Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift. Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
The Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
We had a very cheerful greeting on arrival and were upgraded from a deluxe to an executive apartment. (Not sure why). The apartment was spacious and immaculate with some lovely touches - the foyers were decorated for Christmas with Christmas trees and wreaths. Complimentary water tea and coffee. Coffee cream in fridge. Nespresso machine with selection of nespresso pods. Dressing gown and slippers. We forgot our plug adapter but the receptionist was able to lend us one. The location was perfect. 30 seconds walk from the main square. Being so close meant we didnt need to rush up in the morning. Some nice restaurants/bars on Bracka Street and nearby. Really easy to be able to pop back and get out of the cold for a bit. We didn't use the kitchen area for cooking but you could easily cook yourself a meal with the facilities available and fridge to store food. Our only negative was the bed was very creaky when rolling over which disturbed both of our sleep a little, but overall we don't have any complaints and we would definitely stay again. We had a late flight home and reception were really kind to store our bags so we didn't have to carry them around all day. Thank you.
PROS *Lovely spacious rooms with nicely refurbished bathrooms. *The breakfast area looks presentable with a fairly decent selection. *Bottled water is provided daily, you just have to make sure you hang the sign to request to clean the room. *Hotel is centrally located right by the square. It’s near grocery stores, restaurants, donut/pastry shops & souvenir shops. CONS *The carpets “looked” dirty & old, not very pleasing to look at but they’re not - just gives that impression! *The main downside for me is the noise. Our room was facing the front which is where pedestrians walk through to the square. Earplugs were supplied by Hotel but they didn’t make a difference. There were loud revellers until 4:30am daily, then once that ends, the delivery trucks & refuse collectors pass through which were just as loud! Needless to say I didn’t get a full night sleep for 4 nights. Overall, it’s a clean & very reasonably priced hotel. May I also add we are a group that booked 4 rooms. 2 rooms were in the quiet side but the other 2 were in the noisy part. Not all rooms are the same. However, if you can sleep through anything then this wouldn’t be as much of an issue as it was for me.
And now, 2.5 years later, I returned to this wonderful original hotel. Rich breakfast, convenient location, friendly staff, large room with fridge and kettle. I hope to come back here again.
Five star rating 😊 The room was cleaned and tidy, and had a modern decoration. The staff are all accommodating and very helpful in providing you information about the City (krakow). Most of the stuff are very friendly and I almost felt I was home the way I was accommodated and treated. Overall, I highly recommend the place. Superb experience😊👍🏻🫶🏻
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