Hotels With Pools in Surrey, United Kingdom

"I recently visited and just wanted to share how much I enjoyed my time. The highlights for me were definitely the swimming pool and sauna—both were incredibly relaxing and well-maintained. Thanks for a great experience, and I’m already looking forward to my next visit!"

"OMG, what can I say about this hotel? The hotel is beautiful, but the room is so small. Two people are fighting each other even if they turn around, and the luggage cannot be opened. There are two chairs, but there is no room for legs. No more, the bathroom is even smaller. Well, I went to live in a servant's room in a large manor. After staying for two nights, there was no cleaning service, towels were not changed, and there was no mineral water. The problem with all these hotels in the UK is that they have to set a specific time for breakfast, which is troublesome. The breakfast environment is very beautiful and quaint, but there are actually very few breakfast varieties. It’s nothing more than a continental breakfast or Bank Dick eggs or Spanish omelette or something like that"

"Did not use amenities. No lift. Be prepared to carry heavy luggage up and down the stairs. Very big room (for a family room)."

"The hotel is nice and small, but European hotels do. The breakfast buffet is 12 pounds and 15 minutes away by taxi from the centre of the UK. Just ask the front desk for help. You can't take a bus or walk because the doorway of the hotel is a lane without pedestrians, which is very dangerous. Going back to the graduation ceremony, the hotel in the town is either fully booked or too expensive, so I set it a little farther. Not far away is the new lands corner, the scenery is super good, you can drive there in 5 minutes"

"Lovely hotel, good size room, nice and clean, would definitely visit again."

"Myself and my friend who was 70 years old and birthday whilst there had a lovely time."

"Clean and comfortable room with all the usual facilities. Lovely spa and pool - also a gym which I didn’t use. Can’t really comment on service as I only briefly saw someone at check in, but she was very pleasant. A restaurant but I didn’t eat there. Good location for travelling into London the next day. Minor issue: bath towels are a bit small and thin (and I’m not a big lady!)"

"The location is a bit out of the way, so it's best to go by car. It would be quite inconvenient if you relied on public transport. The hotel staff were very helpful and polite. There's a 24-hour pantry with various water, coffee, tea, and hot chocolate options available for self-service. However, the hotel doesn't have air conditioning. With the thick carpet and heavy curtains, and only a tiny fan, it was incredibly hot and stuffy in the summer. Opening the window to the inner courtyard didn't help with airflow either. The dust on the floor, curtains, and bedsheets was severe and didn't dissipate. Within a short time of being in the room, I was already experiencing a stuffy nose and allergies, and I had to take anti-allergy medicine to sleep. The breakfast had a gluten-free section; while the selection wasn't extensive, the taste was decent. It's a pity that breakfast finishes at 9:30 AM."

"Family’s Most Favourite Hotel in the UK – Unforgettable Staycation Moments Holiday Inn London–Shepperton by IHG has always been our family’s most favourite hotel in the UK. Whenever my son’s school term break or a long holiday begins, this is the first place we choose to refresh ourselves and truly enjoy relaxing family time. During the final days of the Easter Bank Holiday, we once again had an unforgettable stay here, and the hotel exceeded our expectations in every way. Our wonderful experience began at reception, where a professional and welcoming receptionist, Mr. Waleed, assisted us. He kindly helped register our car plate for overnight parking and informed us that the swimming pool facility renovations had been completed. He also thoughtfully let us know that my son Matt could enjoy the pool until 7 p.m. Thanks to his clear explanation and kind arrangement, we had plenty of time to fully enjoy the excellent swimming pool, Jacuzzi, dry sauna, and steam room. It was a perfect way for both adults and children to relax and unwind. After our swim, we were quite hungry. At that moment, Restaurant Manager Mr. Nadeem warmly approached us and started chatting with my son. Matt was absolutely delighted—especially because Mr. Nadeem remembered him from previous visits. His kindness made us feel genuinely welcomed and valued. Even while waiting for our meal, we felt cheerful and at ease. At the end of dinner, he took time to speak with us again, encouraging Matt in his studies and sharing that his wife is a wonderful school teacher. These sincere and personal interactions truly touched our hearts. We also followed sightseeing recommendations from other hotel staff and visited nearby attractions such as Walton-on-Thames, which made our trip even more enjoyable and memorable. Once again, Holiday Inn London–Shepperton made us feel welcomed, cared for, and appreciated as a family. This hotel is not just a place to stay—it truly feels like a second home to us. Cheers, Mr Pan Pan Cheng Guest of Room 204"