Great location, amazing staff.
The size of the rooms are extremely large .
Breakfast is amazing as well.
Areas to improve : there is an ironing board, however none of the electrical plug points in the room support the plug of the iron box
Hotel near Gandhi Nagar,Bengaluru12.5% of visitors choose this area
GGuest User2024.12.20
It was difficult to understand what staff were saying. They always seemed impatient even when they were trying to help. It seemed like our room was not what we booked but we did not raise it with staff as it was difficult to communicate in English. Overall poor service and there are better options
Very Good Food, We Should Appreciate The Chef Reha*** Of Preparing Delicious Food & We Also Found Very Good Service By Mr.Nitesh. Rooms Are Very Clean & Having Very Modern Amenities Staff's Are Very kind & Decipline. Saravanan Delta Displays
The hotel is well maintained and clean. The breakfast is rich with all kinds of food, including a good continental breakfast selection. The rooms are wide and have an office space that is ideal for business trips. But the real good value is the staff. The hotel's employees are well-trained, professional, and extremely kind and helpful in all departments. It was amazing to stay in this hotel knowing that so many people have the goal of making your stay comfortable and easy. I will go back soon!
Lovely stay, nice pool, friendly staff, breakfast was good too, and location is v close to the G***da mall. The only limitation is space, probably because it's in the city center. There is hardly any garden area and the size of the pool is small, though it's pretty nice! I would stay again next year! Good value for money.
Great service and clean. Cleanliness is my priority for choosing hotels. Though I've stayed for 1 night, I'm happy with the room. It's in a good location but I was too tired after my meetings to walk out to have drinks or shop around. Would love to come back again in my next trip.
Excellent stay sub rats and anindata was helpful thank for your support best stay Bangalore Excellent stay sub rats and anindata was helpful thank for your support best stay Bangalore
I have stayed there for 2 nights when visiting Bangalore.
Horel is located almost near the geographical center of the city. And while it is convenient from the trainsportation side of things, there is almost nothing to see in the near vicinity, except maybe gurudwara across the street. However, offices of the several IT-companies are in 10-minutes of walk, so this accomodation may be useful for business trip.
Hotel staff was very nice and helpful, and the cleanliness of the hotel and rooms is impecable. Also, when I was checking in, there was a nise bonus in the form of bar and spa vouchers.
Overall, I have enjoyed my stay in the property and recommend it to everyone visiting the city.
Hotel location and product itself good. Service staff all good except front desk. All carried attitute. Not willing to help, provide wrong information and never feel sorry for their mistake. They should learn from your F&B, housekeeping and concierge to be hospitable. From the time check in till out everyday sure got issue with Front desk moody staff. They are very good in covering issues. Amin from front desk was good and settle the issues smoothly but no point if he being the only one. Hope management could take action by sending them for trainings
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GGuest UserExcellent stay sub rats and anindata was helpful thank for your support best stay Bangalore Excellent stay sub rats and anindata was helpful thank for your support best stay Bangalore
GGuest UserWe had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.
AAnonymous UserI like for having free access in the gym.The Massage Spa has a nice and kind staffs,they smile and entertain guests unlike in the hotel!!The masseuse named Shashikala is such a kind lady and good whats she’s doing,I gave her a 10/10 ❤️
TTomoyanI stayed here for business.
There is a Japanese restaurant on the first floor with a wide variety of delicious Japanese food. Breakfast was also Japanese, which was appreciated. There was also a hot spring in the basement, which I was very satisfied with.
FFernweh_mannuIt's such a beautiful property in the middle of Bengaluru. And it's so pretty coz it's royal in look and based on the theme of Royal palace of windsor.
If i talk about service, it was top notch, checkin and checkout was super smooth and easy. Room service was quick and really helpful!
Food was amazing with so ***y great restaurants within the property. I loved food at Dakshin. And ofcourse there was big breakfast buffet with lots of variety and taste.
I loved my overall experience at this place! 😍 😍
GGuest UserI have stayed there for 2 nights when visiting Bangalore.
Horel is located almost near the geographical center of the city. And while it is convenient from the trainsportation side of things, there is almost nothing to see in the near vicinity, except maybe gurudwara across the street. However, offices of the several IT-companies are in 10-minutes of walk, so this accomodation may be useful for business trip.
Hotel staff was very nice and helpful, and the cleanliness of the hotel and rooms is impecable. Also, when I was checking in, there was a nise bonus in the form of bar and spa vouchers.
Overall, I have enjoyed my stay in the property and recommend it to everyone visiting the city.
GGuest UserBreakfast is great. Room amenities are also good with Byredo products. Lake view is less than expected though. Overall fair price and value.
GGuest UserIt's about a 10-minute drive from major tourist attractions like Mysore Palace and close to Mysore's affluent Gokulam neighborhood.
Disappointing aspects include the lack of towels provided during my one-night stay, the limited Western breakfast options, and the poor quality of the kids' zone.
I was satisfied with the location, cleanliness, and service.
The price was half the price I paid when I booked just before my trip compared to a month ago, so I canceled free on Trip.com and rebooked.
GGuest UserArrived late and it was raining lightly. Lovely to walk undercover to the hotel, which was clearly signposted and have a smooth check-in. Gorgeous breakfast with so many options!Took a swim in the pool and wished I had more time to indulge in a massage.
Late check out and a quick walk back to the airport meant this was a very enjoyable stopover.plus
GGuest UserThe view from the lobby and the indoor pool are what makes this property special. Nothing like it have I ever seen. This is enough to make u fall in love at first sight when u arrive. The rooms are nice but a bit outdated but generally everything was great and lots to do and explore on site as it is large. The service and staff are impeccable and very friendly and kind. Breakfast could be improved and given that most goods needs to be ordered this could be better communicated to guests. Some more activities should be complimentary as cost of room is quite high so by including activities this will make guests more involved and entertained. The outdoor pool could not use as it was cold. But the indoor one is one of a kind worldwide. Awesome fireplace in the room too. We upgraded to the premium villa which was way better than the cottage we originally booked. Space wise all rooms can accommodate 3 easily. They have electric cars to take u around which are unique too. Very environment friendly property
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