Hotels With Spa in Karnataka, India

Good business hotel. Breakfast delightful because Kendernath sorted everything! Room comfortable but not well cleaned and some furniture needs updating - very scratched and ‘lived in’.

My initial experience was a bad one. The rooms are small especially the toilet and albeit the upgrade, superior and deluxe are exactly the same. The TV didn't work, toilet seat was broken and the the so called city view is miserable. After complaining to the Mallik the duty manager, he thoroughly understood the problem and offered to change my room. Duty manager for evening shift Siva Kumar called me numerous times as I was out in the city to confirm the typr of room and waited till I got back late evening to ensure it was done. Kudos to both of them!!! My new deluxe room with a proper city view felt bigger and more spacious albeit the same type of bathroom but all was functional. Location wise it is next to the 1MG Mall and lots of restaurants literally 1-2mins walk away. Perfect location. Breakfast is decent with international and local dishes. All the staff are very helpful as well. One amazing perk is that they have a pillow list to choose from including hot chocolate or spiced teas before bed. I would suggest this hotel if you're doing short trips or on a mid-tier budget. Many hotels are around such as Conrad, Taj, and Oberoi on the same street with bigger rooms and slightly more only.

# 完美 服务 # # 完美 服务 # #Excellent location # #fully equipped# # 环境 超 好 #

Hotel location and product itself good. Service staff all good except front desk. All carried attitute. Not willing to help, provide wrong information and never feel sorry for their mistake. They should learn from your F&B, housekeeping and concierge to be hospitable. From the time check in till out everyday sure got issue with Front desk moody staff. They are very good in covering issues. Amin from front desk was good and settle the issues smoothly but no point if he being the only one. Hope management could take action by sending them for trainings

I stayed here for business. There is a Japanese restaurant on the first floor with a wide variety of delicious Japanese food. Breakfast was also Japanese, which was appreciated. There was also a hot spring in the basement, which I was very satisfied with.

Everyone is so friendly and helpful. One of my son is picky eater. They made him something off the menu. I was great full, because he get to eat food. It is a beautiful hotel.

Had a comfortable stay. Lovely staff, good location. Amazing view of the Race course. Lucky enough to catch a glimpse of the Horse Race.

Thank you for your cooperation regarding the late night check-in.