3-Star Hotels in Ontario, Canada

I specifically booked a room with a view, and it offered a panoramic view of the waterfall. I could even watch the fireworks at night. The facilities are a bit old, though. What I didn't understand was the unclear charges for 'pay at the hotel' and parking fees. With taxes added, the total amount didn't match up at all. I reported it to Ctrip, and they refunded the difference, which is why I always choose to book with them – any issues are resolved satisfactorily.

Perfect location, lovely room and very clean. The breakfast was a pleasant surprise and the dining area was bright and pleasant. I had asked for a desk and ended up with a corner room , a lovely view of the harbour and a spacious kitchenette. The staff were always friendly, and helpful when I needed to go to a pharmacy.

My mother in law stayed here for a night and said everything was fine. No complaints. Easy to find, clean.

Staff at the hotel were all approachable and friendly. Hotel is simple, but comfortable and neat. We realy appreciate the staff at the cafe. They’re nice and always have a welcoming smile. Thank you

The hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts. Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing. Sorry for my rant but I know the hotel should and can do better.

The view from the window is lovely, and the bed is comfortable. The air conditioning is a bit noisy, and there’s some street noise. No bottled water or slippers were provided in the room. The breakfast is average but filling. The staff are friendly and make the stay pleasant. Overall, it was a decent experience, and I might consider staying again in the future.

Hotel location is very close to restaurants and supermarkets. Also, it’s convenient to drive to some famous spots for sightseeing, like museums and the ferry to the Lift Lock. The staffs were very nice and friendly. We were appreciated to have a quiet and comfy room to stay on 3/floor. Since we overlook the breakfast time which ended at 10am and we were late for 5mins, the server was tidying up the food counter. However, she was nice to let us grab some food to eat. To avoid her waiting us to clean up, we ate very quickly and was not able to take pictures. Breakfast was okay with muffins, pancakes, toasts, fried eggs & sausages, fruits, coffee and juice. In short, a good place to recommend.

Highly recommend staying at this Hotel. The room was very clean and comfortable. The heart shaped tub was amazing. The bed was so comfortable it was hard to get out of it in the morning. The location is prime - we were able to walk to all of the sites we wanted to see in the area. The staff was extremely helpful. We will definitely be staying here again.

My husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better. 1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand. 2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning. 3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting. Obviously, the cleaning had not been done properly in the room. 4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included. 5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray 6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item. 7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them. It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.

The room was converted from two apartments. There are two bedrooms for three people, each with a large bed. There is also a simple kitchenette with a refrigerator, microwave, and sink. It is very cozy. The breakfast is also OK, with eggs, meat, fruit, coffee, milk, yogurt, various breads and cakes, etc. The location is also very good, close to the attractions. The overall feeling is good. The only problem is that there is no parking space in front of the hotel, and you need to park at your own expense, 15 yuan a day