3-Star Hotels in County Durham, United Kingdom

"The room facilities are relatively old, but overall it is clean, especially the free parking is a great deal. The Italian restaurant in the hotel courtyard is highly recommended. Their pizza and seafood pasta taste great!"

"This is my second time staying here, and the cleanliness and service are consistently excellent. Breakfast is complimentary, and this time I discovered they have a DIY pancake station, which is a great touch."

"The proprietress is very enthusiastic, the building is a bar restaurant with local characteristics, and the breakfast is very good. Parking at the door is suitable for self-driving travel, and the price is very high."

"My stay at this Premier Inn was excellent! The service was friendly and attentive, making me feel welcomed throughout. The facilities were clean and well-maintained, with a comfortable room. Conveniently located near the train station and just a short distance from multiple bus stops with many routes. It is located right next to Millennium Square, which features a variety of restaurants! Highly recommend this hotel for an enjoyable stay! The picture was taken in the Millenium Square."

"place is convenient for business travellers. Hotel is clean and tidy."

"The self check in was quite simple, and they had our room ready before the original check-in time. The room was very clean, staff are not always present but they are friendly and helpful. Really close to a bus station that has direct bus to Beamish Museum, and walking distance to Aldi, Asda, and some fast food/takeaway nearby. Really good for non-driving people visiting Beamish Museum. The walls may be thin and could occassionally hear sounds from other room, but it's an overall good experience."

"A great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham."

"Our room was amazing and the atmosphere was sublime. Even though there was a wedding there, we enjoyed joining in and having fun. Great staff and the location was perfect. Although we assumed it was somewhere ticked away in the countryside, we were happy in any case as the hotel was beautiful."

"The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of ****** to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there."

"Reception staff was super friendly and very helpful a credit to the hotel. Room was clean with a lovely bed and warm powerful shower. Food served til 8.30pm which the food we had was lovely and would recommend, menu is rather small but they are good at accommodating e.g vegetarian however a little on the high price. I would say the bar is over priced for the stay however lovely open fire! The grounds are nice with a woodland behind. With a kids play area and a few added bits e.g giant chest set. Room was a little cold (room 25) with the heating in the room not working however a plug in was provided within the room and the hotel it’s self rather warm downstairs with working heating. My biggest concern was the windows the bathroom window faces out to the staff carpark and the blinds old, dirty and not working with dam or water damage above the windows ( which i expected given the age and price of the room) The hotel has a little dungeon which we were allowed to go down which added to the castle stay! The hotel has certain bits of armed men and knights bits on display. I felt with a small investment in displaying the castles history and strengthen the knight theme the dungeon could be a little hidden gem Ice cream parlour up the road on a working farm with kids play area, good selection of shops within 10 mins drive at a new retail park with cinema, plenty of restaurants, and supermarkets Would stay here again Overall would stay here again"