3-Star Hotels in Hokkaido, Japan

The hotel is conveniently located within walking distance of Goryokaku tram station. There are convenience stores, a Loft, and Starbucks nearby. It's also not far from Goryokaku Tower, where you can find Lucky Pierrot burgers and Shunka Sushi. A slightly longer walk will take you to Rokkatei for some delicious pastries. I arrived early and the staff kindly stored my luggage for me. They even provided pajamas, which was a lovely touch! 🥰

My Stay at Fairfield by Marriott Hokkaido Naganuma – A Pleasant Surprise in Hokkaido The Fairfield by Marriott Hokkaido Naganuma was one of the most unexpectedly comfortable stops during my recent self-drive trip around Hokkaido. Located in the peaceful town of Naganuma, it’s about a 30-minute drive from New Chitose Airport and roughly one hour from central Sapporo. While it’s far from the bustling city center, that distance is exactly what gives the place its rare sense of tranquility. When I arrived at the parking lot in the middle of winter, my car was covered in snow. Before I could even grab a shovel, a staff member came over with a friendly smile and quickly cleared the snow off the vehicle for me. The service was warm, efficient, and genuinely thoughtful—it made the whole check-in experience feel smooth and welcoming right from the start. The room impressed me immediately with its generous size. Compared to many typical Japanese business hotels, the space here feels noticeably roomy. I could easily open my large suitcase fully and organize everything without everything feeling cramped. The bed was comfortable, and the large windows offered an open view of the surrounding fields (a pure white snowscape in winter), which made the stay very relaxing. Cleanliness is another standout feature. The entire hotel was impeccably maintained—floors, bathroom, bedding, everything spotless. There wasn’t the slightest odd smell in the air, and I slept very soundly every night. The surroundings are extremely quiet. At night you hear almost no traffic or human sounds—just the soft whisper of wind. It’s the perfect place if you’re looking to escape city noise. The downside is that there are no convenience stores within walking distance, so if you don’t have a car it can be inconvenient. I recommend stocking up on snacks and drinks at a roadside station (Michi-no-Eki) or supermarket before checking in. Scenery-wise, the hotel is surrounded by wide Hokkaido plains. In winter it’s an endless blanket of snow; in summer I imagine it turns into lush green fields—either way, it’s incredibly photogenic and healing for the eyes. Although it takes about an hour to drive to central Sapporo, having a car turns this “remoteness” into an advantage: you can easily reach nearby hot springs, farms, or head further north to other attractions. In summary, this hotel is an excellent choice for self-drive travelers looking for a comfortable overnight stop or anyone who wants a quiet, restful base. Great value for money, spotlessly clean, friendly and attentive staff, plus that peaceful away-from-it-all atmosphere—I’d happily return on my next Hokkaido trip.

I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside. The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather. Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick. One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing. The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities. Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.

Our apologies for the very honest feedback as we felt that we did not get a clear picture of what we were booking which caused us to be pretty upset and shocked. We wanted a hotel near Chitose Airport as we have a morning flight the day after, and chose Koko as it is a chain of hotel, while the service by the team is really top notch, she spoke English, the amenities were there but we really could not accept the hotel room itself as it was not what we expected from the description, price point & photos. We are really thankful for the lady at the front desk who was nothing but helpful even thou we put in a request to modify our booking as the room was not what we expected and we could not feel comfortable or rest and decided to end the booking early. Pros - Location is great with lots of food around, close to Chitose airport Cons - Parking was at the building opposite and made of scaffoldings and was pretty run down, did not have a lift and our luggage’s were too heavy, we had to pull it down the slope meant for car and the carpark was creepy. The room was really, really run down, corners were dirty & there was a consistent ringing / beeping sound that sounded like alarm, the kind front lady helped to check and said it was caused by the fridge but it was really disturbing and we could not rest the entire night. Especially one of the door hinge seems to be damaged and is replaced by tapes instead. The bedsheets had stains that looked like blood? And the male guest was walking around in gown scrubs which made us feel really disturbed. We felt that this was more of a 1* hotel rather than 3* as shown on Trip when booking, as the pricing was similar to our 3* hotel at Sapporo but the difference was shocking. Sound proofing is absent too, there were people talking, walking outside that we can hear clearly. Photos showed 3 beds in a row which we felt the space would be suitable but didn’t know it could be of a different layout and when we entered we were really shocked. There is no space to open luggage except on the bed itself. To be honest, the service was great but if you’re there for a holiday, it is really not recommended because it is really hard to rest there properly. But if you’re just there for a couple of hours or to stop by before airport then you may consider.

Overall, my experience was positive, but I'd like to highlight an important point for other travelers. When you book nights individually rather than as one continuous reservation, the hotel's system treats each day as a new stay — requiring checkout before 11:00 AM and re-checkin after 3:00 PM daily. I had made 6 separate one-night bookings due to previously unconfirmed travel plans, which put me in this inconvenient situation. However, Trip.com's support team was incredibly helpful and resolved the matter on my behalf.  Highly commendable service — thank you, Trip.com!

This hotel use the self check in system. However they don't remind guest about the check out time so I am never informed about the check out time. Finally the last day, the receptionist just came to my door at 10:00 and told me I need to pay. I was shocked and asked politely about not charging extra money and got out the room at 10:20. They finally still needed to charge me 2000 Yan. I requested to have the price list and all policies about the check in and check out. THE MAN RECEPTIONIST CAME INTO MY ROOM AND SHOWED ME THE BOOKLET. ONLY ME AND HIM IN THE ROOM, THEN HE SHOUTED AT ME IN JAPANESE RUDELY !!!! I have the right to understand all the pricing and information although I have time exceed, I can pay however I don't deserve the bad attitude of their hotel service. It is the WORST STAY EVER in my life. The time was 31st Dec 10:30 a.m. when he shouted at me. SHAME ON HIM AND THE HOTEL.

1. The hotel is conveniently located right next to the Kitanomine ski resort, just across the street. Ski rentals are available directly at the hotel, and there's a very enthusiastic young man from Taiwan who works there. The prices are also the cheapest, highly recommended. 2. Transportation: There's a direct bus from New Chitose Airport that stops right at the hotel entrance, making it a seamless journey. The bus stop for Biei and Asahikawa is directly opposite the hotel's main entrance, with a direct Lavender Bus service that accommodates luggage. 3. Dining: We booked breakfast and dinner. Breakfast has a 1-hour limit, and dinner has a 90-minute limit. Both breakfast and dinner were very rich and plentiful. Dinner even included BBQ, though the dishes didn't change daily. Beer and sake were all-you-can-drink. 4. Entertainment: The hotel offers free 24-hour beverage machines. There are also scheduled times daily for roasted marshmallows, baked potatoes, cookies, and beer time, which the kids really enjoyed. There's also a children's play area. 5. Room: We had a triple room. The room wasn't very big and was a bit dated, but the heating was excellent. 6. Onsen (Hot Spring): There are two pools, one at room temperature and one at 40 degrees Celsius. It was quiet and not crowded.

The room was quite spacious, especially for a Japanese hotel – definitely one of the largest I've stayed in. The location is excellent; it's just a short walk to Nijo Market, the large supermarket in Susukino, Tanukikoji shopping street, and major shopping malls. There are tons of restaurants around the hotel, so you can pretty much find anything you're craving. The hotel breakfast is good, and if you love sashimi, you'll absolutely adore what they offer. If I go to Sapporo again, I'll definitely choose this hotel.

Everything was good, location is perfect, even there is a airport limousine stop right near the hotel entrance. It was very convenient when I have been on my way to airport because of heavy rain. Hotel lobby is very spacious and modern, they suggest beverages for free. My room was a pretty small but it is completely fine for a night stand. Hotel also suggest free public bath, onsen, but there is a tattoo policy, please keep it in mind. Hotel staff was very polite and helpful me in some ways. Definitely, recommended place!

There are 5 beds, perfect for a family. We could spread out our luggage, and the location was generally walkable, which was nice. The only downside was that the toilet and shower were combined and quite small. I've stayed in many hotels and guesthouses in Japan, and this bathroom was definitely on the smaller side. Location: It's right opposite Hakodate Station, which is excellent. Bus stops 11 and 12 in front of the station are for the shuttle to Hakodate Airport. Our room also faced Hakodate Station, which was a great view. Service: You can choose daily housekeeping or opt out. If you skip housekeeping, you can get fresh water at the front desk. However, we chose to have our room cleaned and beds made. On the first floor, there's a laundry room and self-service luggage storage. There's also a microwave on each floor right outside the elevator.