2-Star Hotels in Hessen, Germany

"The hotel is quite a walk from the main train station, about 45 minutes on foot. The breakfast for a budget hotel was decent enough to fill up on, and everything else could be overlooked. However, it's really unacceptable that there was no heating in the middle of winter, and the air conditioning was just for show – it didn't work even when turned up to the max."

"It's close to the Frankfurt trade fair, and there's a train station nearby that goes directly to the fair venue, which is very convenient."

"The hotel is only a 6mins walk from the main train station. The family room is spacious with a bunk bed suitable for children. The only downside is because we check in late we were given the room that is not being cleaned yet but the front desk quick response on it and it was changed to a new and clean room. Overall the stay were great as it was near the train station and tram stop just in front of it. There is also a nearby halal restaurant and a vending machine at the reception."

"I had been staying at this hotel for 6 consecutive days. The night before, I extended my stay for room 417 at the front desk. The hotel system has a complete record of my extension, and it was agreed that I would continue to stay in the original room. When I returned after going out, the hotel, without my consent or prior notice, unilaterally changed my room and altered the accommodation agreement. The new room had no duvet and no bath towels. I had to go downstairs repeatedly to request all basic amenities. One male front desk staff member was extremely rude and demanded an additional 1.90 Euros for a bath towel, even writing a note that said 'It cost 1.90 Euro.' I have uploaded a photo of this note as evidence. It wasn't until this staff member's shift ended that another staff member provided a bath towel free of charge. As an elderly traveler who doesn't speak any foreign languages, I had to rely entirely on a translation device for communication, which made interactions extremely difficult. Throughout my stay, I distinctly felt discriminated against due to the language barrier, leading to a terrible experience and leaving me feeling deeply wronged. I didn't get a chance to take photos of the missing items in the room due to the rushed circumstances, but all the guests staying in the same room that day can corroborate my account. I am attaching a formal complaint document in both German and English, demanding a formal explanation and apology from the hotel regarding the unauthorized room change, the staff member's improper charging, and the poor service, as well as reasonable compensation. The hotel system can retrieve the extension record directly, so I don't need to provide any receipts. While I don't have photos of the room lacking bedding and towels, there are other guests who stayed with me who can testify to this."

"The room is very clean! The service attitude of the female front desk is very good! Breakfast is also very good, the variety is OK. The most important thing is that the traffic location is very good! Within 10 minutes walk to the station"

"The rooms are clean, spacious, with different towels and hair drying fans, TV. The coffee machine is in the recreation area at the entrance. One ”but,” in the morning hot water from 8 a.m.(I don't know what it was, before it was) and no one to turn to. Near McDonald's, Aldi, Rossman, other shops at the distance you can reach. Also not far there are small restaurants, bars. There are parking spaces around the hotel. Overall a good hotel. From one ”procola” I think it is not worth writing a negative review."

"Location besides Gallus Station,tram,busses..walking 20 minutes to Central Station that could take you other part of Germany....Frankfurt has reasonable pricing for most things essentials...staff attentive,always busy till wee hours ...cleaning team ok...has called here 3rd time and will do again coming January '27..."

"Die Zimmer sind einfach eingerichtet,für 1- 2 Nächte ist das ok.Die Größe des Bades ist ausreichend. Die Auswahl beim Frühstücksbuffet war überschaubar, die Brötchen waren frisch und knackig, es gab frisches Obst und leckeren Kaffee. Um ein Event in der Buderus-Arena zu besuchen würden wir hier wieder buchen ."

"Cheap hotel, 8 minutes walk from the train station. The hotel is at a crossroads. The room is small. There is breakfast available and the variety is single. 8 minutes walk from the city center."