Hotel near City Centre,Liverpool77.8% of visitors choose this area
Aa satisfied customer2025.10.16
I always use the adelphi in Liverpool. It started with national coach excursions but this time iit was for one night only as I went to the empire theatre which is just up the road. It gets bad reviews but I won't hear a bad word about it. You get what you pay for
Hotel near City Centre,Liverpool77.8% of visitors choose this area
GGuest User2025.11.24
I chose this hotel as it was close to an event we were due to attend which was unfortunately cancelled, but we managed to find our way around to alternative places. The hotel was perfect, great decor, spotlessly clean, friendly and helpful staff, breakfast was plentiful and they even supplied little bags to take some snacks, I took an apple to keep me going later. Our only regret was that we didn't stop at the wonderful looking pub opposite. Next time.
Hotel near City Centre,Liverpool77.8% of visitors choose this area
NNBS1652025.10.26
Excellent for an overnight stay. My only slightly negative comments are an over complicated TV remote & no cup/glass in the room or bathroom. Otherwise it was good, clean and functional.
Lovely hotel, staff are amazing, day and night staff, quiet, beds are comfy, would stay again definitely. Under different circumstances of course due to being stranded because of weather & trains!
But highly recommended hotel.
Hotel near City Centre,Liverpool77.8% of visitors choose this area
GGuest User2025.08.18
We booked Standard room and very nice. It was spacious, newly renovated and bathroom was large. The reception is inside a bar and had hard time to see from outside. Maybe can improve to add some direction from outside. Overall, room was good. I got about 99 euros for saturday night. Price might change depending on date.
Hotel near City Centre,Liverpool77.8% of visitors choose this area
GGuest User2025.12.07
Really nice hotel, the staff were very friendly and accommodating. We had a twin cabin room (no others available)basic but comfortable and very clean, warm, TV, complimentary tea and coffee. A phone for room service if required.
The breakfast was a buffet with everything you could possibly want to start you off for the day.
We had a meal in the restaurant Friday evening which was really lovely with again great staff.
Hotel is close to Liverpool lime street train station.
Though it didn't upset our stay there was a party Friday and Saturday night that was very loud and went on till 1am
It would have been nice to have been given this information.
The guy at reception was very attentive, the application was the one that wasn't very good because it didn't notify me that they had canceled the reservation. Despite that, the guy at reception was very kind and helped me.
Hotel near City Centre,Liverpool77.8% of visitors choose this area
GGuest User2025.10.19
Service was great. We were asked where we would like room. Picked upper floor away from lift. Great nights sleep, shower excellent. Only thing that didn't live up to the rest was the breakfast. It was very busy and it wasn't the best - filled a hole but nothing to write home about. Would definitely stay again
Hotel near City Centre,Liverpool77.8% of visitors choose this area
CChoi2025.05.24
The noise outside the window is not filtered at all. The music and singing from the pub are incessant. The service is limited to towels and toilet paper, and the sink is barely big enough to wash your hands. The location is close to the station and is attached to the bus stop heading to the airport. The staff are friendly.
Good
117 reviews
7.6/10
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8.6/10
Very Good
AAbishaOn arrival, the receptionist was pleasant. No issues directing me to my room. However, once in the room, when trying to open the window, the top handle broke off in my hand. The cold water for the sink was not working, so I had to use a shower for cold water. There were also stains in the pillow. The TV had no service, and although I informed the receptionist but nothing was done. I was advised that they would inform the manager.
Overall, for a night stay, it was ok, but I will not be staying here again.
Aa satisfied customerI always use the adelphi in Liverpool. It started with national coach excursions but this time iit was for one night only as I went to the empire theatre which is just up the road. It gets bad reviews but I won't hear a bad word about it. You get what you pay for
GGuest UserService was great. We were asked where we would like room. Picked upper floor away from lift. Great nights sleep, shower excellent. Only thing that didn't live up to the rest was the breakfast. It was very busy and it wasn't the best - filled a hole but nothing to write home about. Would definitely stay again
GGuest UserWe booked Standard room and very nice. It was spacious, newly renovated and bathroom was large. The reception is inside a bar and had hard time to see from outside. Maybe can improve to add some direction from outside. Overall, room was good. I got about 99 euros for saturday night. Price might change depending on date.
GGuest UserWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
DDonna TuckwellGood - Front desk were polite and helpful and helped us restock on tea and toilet roll
Average - Room was OK, cleanish but a closer look the mattresses and other spots were very unclean. Outside windows haven't been cleaned in a while either.
Bad - The room design had a weird AI pic as wallpaper. No plug in bathtub so shower was only option. The bed was supposed to be king yet it was 2 small mattresses on a king size base. Very uncomfortable trying to sleep when they keep sliding apart. The room we were in (109) was directly above a pub and there's no sound proofing, you can hear Cheryl's bad karaoke version of gimme a man at 2am like you're there in the room with her.
Overall - We didn't pay much so not too fussed but the staff were great but the company needs to clean, repair and make vast improvements to the rooms like getting the right size mattress would be a start.
GGuest UserWonderful helpful staff, a lovely apartment overlooking the water and next door to the M&S arena.
Chloe was outstanding in her job by being caring and helpful.
Will definitely stay again👍
GGuest UserReally nice hotel, the staff were very friendly and accommodating. We had a twin cabin room (no others available)basic but comfortable and very clean, warm, TV, complimentary tea and coffee. A phone for room service if required.
The breakfast was a buffet with everything you could possibly want to start you off for the day.
We had a meal in the restaurant Friday evening which was really lovely with again great staff.
Hotel is close to Liverpool lime street train station.
Though it didn't upset our stay there was a party Friday and Saturday night that was very loud and went on till 1am
It would have been nice to have been given this information.
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