How to Check Flight Change Policies and Fees
When booking a flight, you’ll find “Baggage & Policy Details” on the price page. Click it to view that flight’s ticket change and cancellation fees.
※ Whether ticket changes are allowed depends on the airline and the policies and terms of your booking.
Step 1: Find your itinerary in the Trip.com App
Open the Trip.com app, sign in to your account, then tap "My Trips" to view the details.
Step 2: Choose the itinerary you want to edit
Find the flight you want to change, then click "Manage My Booking".
Step 3: Cancel or change your trip
Choose whether to change or cancel your booking. If you’re unsure about the fare rules, click "Cancellation & Change Policy" to view the details.
Step 4: Select the flight you want to change
Select the flight you’d like to change, then pick a new departure date.
Step 5: Choose your new departure date
Select a new departure date on the calendar.
Step 5: Choose your new departure flight
Based on your new departure date, we’ll display the flights and fares available for that day. Choose the flight, departure time, and airline that best match your preferences.
Step 7: Confirm your new flight details
Once you’ve confirmed your flight, departure time, and airline, Trip.com’s “Return Old for New” program will automatically initiate the refund request for your original ticket after you book and pay for the new one.
Step 8: Confirm and Complete
The system will display the cost of your new ticket and the refund for your original ticket. Click "Confirm" to complete.
Step 9: Email Confirmation
Once confirmed, you’ll receive a new flight booking confirmation email and a refund confirmation email. The time it takes for the refund to post to your account depends on your bank or card issuer.
Change Your Flight on Trip.com | Change Fees
Change fees vary by flight and by the fare class you choose. To find the change fees on Trip.com, simply open the details page of the flight you want to book. Fees for cancellations and changes are calculated differently before and after departure, and you’ll be charged according to your flight’s status. If you need to change plans due to external factors like a delay or cancellation, please refer to the policy of the airline you’re flying with.
One more thing to keep in mind: if your change results in a new fare that’s higher than your original fare, you’ll need to pay the difference. And if you’ve already changed your ticket and want to change it again, airline rules say that any change fees paid for the earlier successful change are nonrefundable.
Change Your Flight on Trip.com | Free Flight Changes & Cancellations
When you book your flight, some fares include free changes and refunds.
If your flight ticket doesn’t include free changes or cancellations, you can add Trip.com’s Free Change & Cancellation service, which is much cheaper than the ticket’s standard change or cancellation fees.
Trip.com Flight Changes | Other Questions
If you run into any other issues while changing your flight on Trip.com, you can reach a customer service representative anytime through Trip.com’s 24/7 customer support.
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Trip.com FAQs about Changing Flight Tickets
Will there be a fee for changing my flight ticket? How is the fee calculated?
Whether or not a fee is charged and how much it is depends on the airline, ticket type, and the time of the change (such as before or after departure). If the new ticket price is higher than the original ticket price, the difference must be paid.Can I change my flight ticket again after changing it once?
According to airline policy, if a ticket has already been changed and you want to change it a second time, you will need to pay a change fee again, and the fee already paid will not be refunded.Can I change my flight ticket for free?
Some tickets come with free cancellation and change services. If not, you can purchase the "Trip.com Free Cancellation and Change" service when booking, which is usually cheaper than the airline's fee.