5-Star Hotels in Beijing, China

Booked this for an early flight out. We were rather surprised with how lux the hotel look and feel. Was warmly welcomed by the staff there and helping with the luggage. Reception staff(sorry didn't get his name) was very friendly and offered a free room upgrade, he patiently explained in detail about the shuttle service to airport and even help to suggest what time i should be down to the lobby accordingly to my flight time. I'm really very pleased with the service. Room was excellent and facing the airport. Upgraded room had a long sofa by the window which comfortably cater to our need of resting in our own space. If the only thing i was pleased about, it would be the pillow. Was expecting a memory pillow instead of the normal pillow for better sleep. Hence i didn't really rest well. But this is all just personal. Supper was also provided and i had this cute bowl of wanton on this cold night. The kitchen staffs are equally friendly! Keep up the good customer service!

The front desk staff were very responsive to guests' needs, and the concierge staff were also incredibly warm and friendly, always greeting us enthusiastically even when we returned late at night! The location is excellent, right outside a subway station. You can easily bike to the Forbidden City and Beihai Park. This is definitely my top choice for a hotel in Beijing.

Location of the hotel is great and it’s connected to a mall. There are some halal eateries nearby(walking distance), but of course nothing food delivery (*******) cannot handle if you need a quick snack in your hotel room. Service here is really good - 战战 our concierge was helpful, and was still communicating with us even after her working hours. The cleaning 阿姨was super friendly and kept offering us more water. The room is clean & is a nice size for our family of 3(2A1C). They provided a humidifier which is great for the dry winter air. The heater cannot be adjusted as it’s central heating, and 27°c was too much for us. So just switch it off and open the window & the room will be nice and cool.

The Kempinski during the Christmas season – from the moment you step into the lobby, you're enveloped in a strong festive atmosphere. The sparkling Christmas tree and warm golden decorations are both inviting and luxurious. The room maintained the brand's usual luxury and comfort, with bedding that ensured a peaceful night's sleep. Breakfast was plentiful and delicious, and the service team was warm and attentive. This stay was particularly memorable because of the cozy Christmas decor.

We have a great stay at sunworld dynasty hotel. Location just right at Wangfujing street hence you plenty of restaurant to choose. Service are excellence, staff are super nice and friendly. Have to shout out for staff Luna and Nora, they are super friendly and go all the way out to help us. They station at level 10 executive lounge during my stay. They help us with our request which make our stay wonderful. Thank you. Will definitely revisit this hotel if I’m back to Beijing again.

The service was a bit inconsistent, but I have to say, they really delivered on my request for a room with a better view when I booked in advance, which is a big plus. The most bizarre thing, though, is that you have to pick up your own food deliveries; staff can't do it for you, and there are no robots either. As for the facilities, well, they're quite old-fashioned.

The room was spotless, well-equipped, and the bedding was comfortable. From the window, I could see the Forbidden City, Jingshan Park, and the White Dagoba of Beihai Park. I liked the layout of the bathroom, which was convenient to use. The executive lounge offered great views from its windows, and the light meals and drinks were of good quality. The ZAN restaurant provided excellent service and food for breakfast. Check-in at the front desk was quick, and room service was prompt. Occasionally, smoke drifted into the bathroom from other areas, but fortunately, after signing an agreement, we could open the window for ventilation. With the bathroom door closed, the impact on the bedroom was tolerable.

The staff at Grand Hyatt Erawan are truly exceptional! Their professionalism is outstanding, and their overall demeanor is top-notch. Betty and Anya, especially, were incredibly gracious and poised in their interactions. Communicating with Chris was a pleasure; they quickly understood our needs and implemented solutions efficiently. When unexpected situations arose, they handled them calmly and effectively, leaving us very satisfied. You can really feel the hotel's dedication to staff training; this level of service truly offers incredible value for money. Highly recommend!

I was in Beijing for a business trip and stayed in Sanlitun. I chose the Intercontinental, and I'm so glad I did! From the moment I checked in, GRO Chloe's warm welcome showed incredible sincerity – proactive greetings, thoughtful service, and attention to detail were all top-notch. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent. The location is also superb, right next to the giant outdoor screen, and super convenient for shopping and getting around. For someone like me with a packed schedule, it was truly fantastic. The staff were always available and responded quickly to any request. I even received a lovely welcome gift from the hotel, which was a really sweet touch. Next time I'm in Beijing, I'll definitely choose this place again. I've already recommended it to friends; it's truly worth experiencing!

The hotel boasts an excellent location with convenient transportation and a quiet, elegant atmosphere. From the warm smiles at check-in to patiently answering all our questions, the service was top-notch. It's just a 5-minute walk to the subway station. The toiletries all have a lovely floral scent! The service was fantastic, and I'll definitely be back. Leah at the front desk was very quick with the check-in process. Highly recommend staying here.