A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
Just a 5-minute walk to the subway station. It's not in the city center, but it's a clean, new area not far from the airport, perfect for an overnight layover.
There's a large Mercadona supermarket downstairs with everything you could need: snacks, drinks, bottled water, fruits, meats, seafood, beer, wine, hams, sausages, and daily necessities.
Service: The front desk can help call a taxi.
Facilities: The rooftop skybar is available for walk-ins.
Environment: The panoramic elevator offers sea views.
We loved staying here, the African gentleman from guest services was exceptional and very professional and assisted us with all our requests, the room was spacious and the bed was very comfortable. The restaurant was also wonderful as expected. We celebrated our anniversary here and they made our stay truly memorable.
Sin palabras ,se puede mejorar pero estoy muy contento con todo!
Es la 5 ves que voy ,cada vez me asignaron habitaciones diferentes y sin comentarios !!
De seguro repetiré
🥳🥳
Hotel near Barri Gotic,Barcelona2.4% of visitors choose this area
GGuest User2026.02.03
Amazing cathedral view (200 points!)!
Spotless room condition.
Prompt service (room service, housekeeping).
Friendly staff (all staff, including the front desk).
If I ever come back to Barcelona, I'll definitely book the same room again.
Above all, I'm really grateful to Marco and the other hotel staff for arranging a room with a direct cathedral view.
Being in the city center, it's a 10-15 minute walk or less than a 20-minute taxi ride to any famous restaurant or tourist attraction.
There's also an eyewear store and the famous churros spot, Xurreria, near the hotel.
Plus, there's a large market open late, so it was great to grab some instant noodles!
Hotel near Barcelona City Centre,Barcelona94.6% of visitors choose this area
GGuest User2025.10.03
I was very satisfied with my stay, though it's a pity it was only for one night. Next time I'm in Barcelona, I will definitely choose this hotel again. The service was excellent, and the room was arguably the largest I've stayed in during my visits to Barcelona. It's located on Passeig de Gràcia, making shopping incredibly convenient. As a welcome gift, they offered chocolate cookies and cava – and really, how can you go to Spain and not drink cava? Breakfast was also very good and plentiful; the ham was absolutely delicious!
On behalf of the Korean people, I would like to thank the hotel for its hospitality. The hotel is very grand and the interior is great. The staff is friendly and the food at erre is in very good condition. Taxis are available at all times at the main entrance and the free bar on the first floor of the lobby is great as shown in the photo. Thank you for making my trip to Barcelona enjoyable. I will visit again next time.
La piscine était en réparation mais à part ça l’hôtel est incroyable super beau et le personnel est tout aussi incroyable tout est très propre tout était parfait. Merci ☺️
First off, I'd like to commend Ms. Anna at the front desk for her excellent service during check-in. As a Gold member, she went above and beyond to upgrade me to a sea-view room and was very patient in explaining why the hotel's logo wasn't very prominent.
However, I must point out the biggest issue with the room: the smell of fresh renovation. The moment I opened the door, there was a noticeable paint smell. After spending an afternoon in the room, my throat started feeling a bit uncomfortable. I reported this to the front desk that evening and asked if they had an air purifier. The front desk sent up a simple scent diffuser, and the room service attendant told us it could only be used for an hour before we had to return it. It was quite frustrating, as the renovation smell was still present after an hour. We ended up having to drink water frequently to soothe our throats.
Additionally, since parts of the hotel are currently being renovated, breakfast is served in a temporary area with a rather basic setup, and we had to queue for a table.
On a positive note, the sea view in Barcelona is indeed beautiful, and the design aesthetic of the Ritz, along with the bedding and toiletries, are, as always, top-notch.
We stayed here on our honeymoon.
When I emailed them in advance, they said that complimentary wine would be included, but when we arrived there was nothing, which was disappointing.
The location on Passeig de Gràcia was great, but it was at the top of Passeig de Gràcia so you had to walk a bit, which was fine.
The cleanliness was good.
The shower had a bit of a leak due to a poor connection, and the hair dryer was a bit weak, which was a bit of a disappointment.
Nevertheless, overall we were satisfied.
The rooftop was also comfortable and nice.
Amazing
52 reviews
9.5/10
Price from
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GGuest UserA short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
BBailidaiwangWhat first surprised me about this hotel was how incredibly friendly it is towards Chinese tourists. There was even a Chinese New Year greeting card and fruit on the room table. The front desk staff wished us a Happy New Year too! The moment we walked in, a wave of happiness just washed over us.
The hotel lobby is incredibly stylish, well-designed, and has a grand, trendy feel to it.
I really loved the many thoughtful design details inside the room. The embroidery on the slippers was very intricate, as were the bathrobes, which featured many embroidered butterflies. The hotel also has a dedicated area in the room for makeup and hair drying, which I absolutely adored – and the mirror is an irregularly shaped design, very beautiful. Even the mineral water bottles were beautifully designed. This hotel just emanates happiness everywhere you look.
The hotel environment fully meets five-star standards, but there are a few small details that could be improved. For example, the showerhead sprays water in a chaotic way and hasn't been fixed, and the water pressure is quite low, making showering a bit uncomfortable. Also, the hotel doesn't seem to have solutions for certain guest requests. For instance, I wanted to heat up some food I brought back from outside, and the hotel couldn't accommodate. I believe that for a five-star standard, they should consider and properly address customer needs.
AAnonymous UserThe hotel is beautifully designed, with a swimming pool, blue sky and sea as standard. Many locals come here for vacation! The breakfast is rich in variety, the service staff is also very enthusiastic, the room is spacious and comfortable, I will come here a few more times next time to enjoy a few more days!
Hhxm.trxvxlOur best stay in Spain. The staffs were all friendly. I only managed to catch a few people’s names like Anass, Raquel, Sebastian but everyone (front desk, concierge, housekeeping, breakfast staffs) in the hotel made us feel very welcome and comfortable. For example, Sebastian offered a pair of scissors without us even asking when he saw us repacking our luggage at the lobby. Everyday we went out and returned, everyone would greet us. We truly felt the warm welcome and friendliness of the Spanish through them. Very glad to book this hotel even though the hotel may be slightly more expensive than other hotels in Barcelona. Housekeeping seems to be done twice daily too (they will leave us chocolates on our bed every evening which is extremely sweet of them). Housekeeping team also sprayed fragrance on our little pillows which we brought with us on the trip (no other hotels have done so for us into past).
One more thing to add is that the showers in the hotel are full glass so it lacks privacy. We did not know this beforehand but only upon our check in. Anass and team assisted us the next day to stick privacy film to make us more comfortable.
A pity is that the Michelin starred restaurant located in the hotel is closed from Sunday to Tuesday, so we could not get to try it. The breakfast is the same every morning too but it was alright.
We would definitely return to the hotel if we are in Barcelona again. Gracias Team Ohla Barcelona! 100/100
CChangyouxiaoyuzhouFirst off, a huge shout-out to the service! From the moment we checked in, the front desk staff were incredibly warm and efficient, always with a genuine smile, and patiently answered all our questions. It wasn't just the front desk; every staff member throughout the hotel, from the pool attendants to the restaurant servers, made us feel comfortable, cared for, and truly valued. My elderly travel companions are quite particular about their food, and they had a few unconventional requests. The staff went above and beyond to accommodate them, and that feeling of being prioritized was truly wonderful.
The room's view also deserves a special mention! The moment I pulled back the curtains, I was absolutely stunned. The panoramic sea view outside was breathtaking and magnificent, with planes occasionally flying by. It's just a few minutes' walk to the beach, and at night, you can see countless lights twinkling. Even at midnight, people were everywhere on the beach, chatting, playing beach volleyball, and even doing Western-style line dancing. Every photo you take turns out picture-perfect.
Facilities and dining also didn't disappoint. The outdoor pool environment was fantastic; just soaking in it and enjoying the view was incredibly relaxing. The breakfast spread was super diverse, offering a full range of Chinese and Western options, hot and cold dishes, fruits, and desserts. Every morning, we started our day feeling satisfied and happy. For dinner, we opted for a set menu, and the portions were incredibly generous – enough to easily fill two people, and the taste was spot-on.
All in all, whether it's the service, the environment, or the dining, the W Barcelona excels in every aspect. Next time I'm in Barcelona, I'll most likely choose this hotel again! Absolutely fantastic!
DDuwanjuanshu;xingwanliluThe hotel's breakfast is divided into two parts: buffet and à la carte. The former is mainly cold food, including bread, desserts, cold cuts of ham, fruits, etc., and the latter is freshly made hot food. What's surprising is that there is a Chinese menu. There are many varieties to choose from, and the taste is also very good. Some of them are very suitable for Chinese tastes, such as omelet rice. The buffet part will also have a small amount of changes every day, which is rare in Spain. There was a problem with the shower button when I took a shower at night, but the overall service of the hotel is still very good.
GGuest UserGood location, close enough to the sagrada familia. Quiet at night.
However, compared to other 5-star hotels, this hotel has a very small lobby and crude elevators that don’t match a 5-star rating. Hardware-wise, it’s probably 4-star at best.
Service - Concierge staff was polite upon check in, but the display of hospitality stopped there. Thereafter, door men at the gate didn’t greet or even acknowledge guests upon leaving or returning to the hotel. Considering the hotel lobby was so small that guests literally passed by in front of them, it came across as quite indifferent and awkward.
Amenities - There were intermittent sounds of water dripping onto a metal surface in my room during my stay. My guess is the air con system had some flaws. I asked the concierge to send people to check when I was outside (which they did), but there was no follow up afterwards and the dripping sound remained the second night. Besides, the staff who entered my room for checking took away my room card from the electricity holder, which should have never been allowed for safety considerations because the room card was registered under my name and no other person should have it during my stay.
GGuest UserI was very satisfied with my stay, though it's a pity it was only for one night. Next time I'm in Barcelona, I will definitely choose this hotel again. The service was excellent, and the room was arguably the largest I've stayed in during my visits to Barcelona. It's located on Passeig de Gràcia, making shopping incredibly convenient. As a welcome gift, they offered chocolate cookies and cava – and really, how can you go to Spain and not drink cava? Breakfast was also very good and plentiful; the ham was absolutely delicious!
GGuest UserStayed in the suite on the top floor of the hotel, the room was small, but there were actually two small terraces! One was used to enjoy a hot bath and the other was suitable for sun. The staff was very friendly but did not experience the hotel breakfast.
XXiaolilaoshichong!Just a 5-minute walk to the subway station. It's not in the city center, but it's a clean, new area not far from the airport, perfect for an overnight layover.
There's a large Mercadona supermarket downstairs with everything you could need: snacks, drinks, bottled water, fruits, meats, seafood, beer, wine, hams, sausages, and daily necessities.
Service: The front desk can help call a taxi.
Facilities: The rooftop skybar is available for walk-ins.
Environment: The panoramic elevator offers sea views.
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